Ratings based on 482 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
99% of guests recommend
4.7 Room cleanliness
4.7 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 31-Jan-2016
The only thing that was bad was the dog is pet friendly which is great, that's one of the reasons we picked this hotel. However no one picks up after there dog in the grass area they have on the side of hotel, even though the hotel has bags and a station provided for easy clean up.
5 out of 5
Recommended
for Everyone
by A verified traveller

Enjoying our College students company

Posted 29-Jan-2016
Pros: Everything
Cons: Recliners in the rooms :)
Location: Great Location to University and "walmart"
We booked this Hotel because it looked inviting and had excellent reviews. Wanted the grand baby to be able to come and swim if she wanted. Great Place, Great People - Excellent breakfast and very inviting layout.
5 out of 5
Recommended
for Everyone
by A verified traveller

I strongly recommend this hotel~ It's so sweet

Posted 17-Dec-2015
I strongly recommend this hotel~ The staffs are so sweet. I really like this hotel.
5 out of 5
Recommended
for Everyone
by A verified traveller from Sslt Lake City

Great hotel; suite was roomy and comfortable

Posted 24-Nov-2015
Friendly staff, great decor. Would study here agsin
Comment from Hotel Management
26-Nov-2015 by TMarx, Hotel Management
Thank you for taking the time to write a review for us! We appreciate your time! We are glad you found our staff friendly and enjoyed our elegant western design. We look forward to your return. Happy Holidays!
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 23-Nov-2015
We needed to check in early, and the staff was great about helping us.
Comment from Hotel Management
26-Nov-2015 by TMarx, Hotel Management
Thank you for taking the time to write a note about your stay. We are glad that our staff was helpful and were were able to accommodate your needs. Have a wonderful holiday season.
3 out of 5
by A verified traveller from Colorado

Lacking

Posted 16-Nov-2015
Pros: The breakfast options were nice.
Cons: Staff need to work on being more friendly and they need to turn up the pool temp and invest in larger towels.
Location: It's Laramie, there is nothing to do. Unless you're visiting someone there is no need to visit.
Upon arrival we stood at the counter for 2-3 min before anyone came to the desk. The guy that checked us in was mildly friendly and very brief with speaking. Anytime we had to stop at the desk we had to push the "ring for assistance" button. There was never anyone just simply there to greet anyone. One of the white comforters had what I assume to be a few small blood spots on it that had not been attempted to be cleaned. It's cold in Laramie in the evenings and it would have been nice to have had the fireplace on so me and my family could have enjoyed that. I'm sure it was the decision of the grumpy guy at the counter so it remained off. The pool towels were the perfect size for my 9y/o, need I say more. Ultimately some of this could have been overlooked if just once one of the staff members could have just smiled. Next time we'll stay elsewhere.
Comment from Hotel Management
27-Nov-2015 by TMarx, Hotel Management
Thank you for taking the time to write a review. I am very sorry that you did not find our staff more friendly. A welcoming, friendly staff is paramount as well as our features such as the fireplace and cleanliness. I guarantee you all of this has been addressed with the staff. I would very much appreciate it if in the future you let a member of management know so we can make corrections immediately. Please give me the opportunity to have another chance at providing you with our normally outstanding service. Please accept my sincere apologies for it not happening in the first place.
4 out of 5
by Jan from Camdenton, MO

Traveling

Posted 10-Nov-2015 on Hotels
Traveling though and needed a quick place to stay. Management was helpful with the stay and also with the travel updates through the winter mountain passes.
Comment from Hotel Management
30-Jan-2016 by TheaM, Hotel Management
Thank you for taking a moment to comment on your stay with us. We truly appreciate it. We are very glad we could provide a nice, warm place for you to stay and we are always prepared to help in anyway we can. Never hesitate to ask. Have a delightful holiday season and do come stay with us again!
5 out of 5
by Dennis from Worthington, MN

Great

Posted 03-Nov-2015 on Hotels
This was just an overnight stay on our way home from a trip to Oregon.This hotel was great, it was clean, comfortable, well managed, great breakfast, quiet and close to the interstate. Five star all the way
Comment from Hotel Management
30-Jan-2016 by TheaM, Hotel Management
We truly appreciate that you took the time to comment on your stay with us. Thank you! Knowing you found the property one that you felt deserved 5 stars makes us very happy. We work very hard to ensure our guests are well taken care of and the property is in tip top shape. Thank you for staying with us and have a wonderful holiday season.
5 out of 5
Recommended
for Families
by A verified traveller

Luxury hotel for great price.

Posted 01-Nov-2015 on Hotels
Quick overnight stay. Hotel was at least 2 grades above expected for the money.
5 out of 5
Recommended
for Families
by Steven

This traveller left a rating score only Posted 24-Oct-2015 on Hotels