Ratings based on 235 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller from London

Fabulous Hotel

Posted 24-Dec-2016
Pros: Staff, facilities and location.
Cons: N/A.
Highly recommended place to stay in Lanzarote. The staff were very welcoming and the facilities were top notch. We really loved our stay here and the resort is well located close to shops and restaurants as well as having fantastic views of the sea. A special word of mention to the lovely team in Kikoland- fantastic in their efforts to keep the children occupied and entertained.
5out of 5
Recommended
for Everyone
by A verified traveller from London

perfect for families

Posted 31-Oct-2016
Pros: Everything here 'just works'. The atmosphere is great and the price means that the other guests tend to be quite nice too.
Cons: The food can be over oriced, especially compared to restaurants only a 1 minute walk down the road.
Location: Perfect. Right on beach and close to the Marina and local shops
Great facilities, huge rooms, amazing staff and the best kids clubs we've ever encountered. All right on a fab beach.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Barcelona

Posted 11-Oct-2016
Pros: Lo que más me ha gustado es la atención y amabilidad de todo el personal sin excepciones.
Buena experiencia en un hotel que ha cumplido nuestras expectativas y con un personal de nota máxima. Hotel ubicado en excelenete lugar con playa propia y otras a pocos kilómetros. Tema gastronómico, bueno pudiendo mejorar un pelin el Japonés.
5out of 5
Recommended
for Everyone
by A verified traveller from Mèxico

Hotel Princesa Yaiza

Posted 04-Oct-2016
Pros: La ubicaciòn, la limpieza, el trato del personal, el acceso directo a la playa
Cons: Hay espacios sin utilizar en donde podrìan tener mùsica de fondo o cafè y tè accesible para sentarse a conversar.
Location: El lugar tiene una ubicaciòn exclusiva con acceso a tiendas y restaurantes de todo tipo
Acceso a la playa directo, bien ubicado con oferta de restaurantes de primer nivel, un desayuno con gran variedad y alimentos con calidad, personal amable y accesible, limpieza en todas las àreas, seguro, con amplio estacionamiento (si no es temporada alta), actividades para todas las edades, piscinas y jacuzzi amplios.
5out of 5
Recommended
for Everyone
by A verified traveller from bologna

Bellissimo hotel fronte mare

Posted 30-Sep-2016
Favoloso hotel 5sl niente da dire tutto perfetto suite bella e spaziosa praticamente un appartamento. Colozione degna del suo livello come tutte le altre strutture. Personale qualificato sempre disponibile. Posizione ottima fronte mare lo separa solo la passeggiata lungo mare.attorno a hotel ristorantini carini e a buon prezzo.che dire da ritornare
5out of 5
by A verified traveller

This traveller left a rating score only Posted 29-Sep-2016 on Hotels
4out of 5
by A verified traveller

This traveller left a rating score only Posted 21-Sep-2016 on Hotels
4out of 5
by A verified traveller

Kikoland and the animation team are wonderful!

Posted 20-Sep-2016 on Hotels
Kikoland was amazing the care and attention from Barbara, olinade, belle, and all the other girls was exceptional. They were kind to our 3 year old Noah and we felt he was in safe hands. The animation team were great with the kids and very sensitive to Noah when he was scared of Kiko! Overall we had a good holiday. The areas that I feel could be improved upon were in relation to inconsistencies regarding communication. One member of staff would inform me about a particular matter and later this didn't seem to be communicated with other staff. Also some of the newly recruited staff didn't know basic English or how to guide us if we lost our way. Better signage needed as its a very large complex. Overall we had a great holiday. The hotel is very beautiful particularly pool area. Buffet pricey particularly when charging for toddlers who eat very little.
5out of 5
Recommended
for Couples
by A verified traveller from United Kingdom

Everything that we expected from a hotel so rated

Posted 13-Sep-2016
Pros: Everything
Cons: For us nothing
Location: No comments
Nothing to say other than that it was as expected and as we wanted it to be