Ratings based on 229 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller from Barcelona

Posted 11-Oct-2016
Pros: Lo que más me ha gustado es la atención y amabilidad de todo el personal sin excepciones.
Buena experiencia en un hotel que ha cumplido nuestras expectativas y con un personal de nota máxima. Hotel ubicado en excelenete lugar con playa propia y otras a pocos kilómetros. Tema gastronómico, bueno pudiendo mejorar un pelin el Japonés.
5out of 5
by A verified traveller from Mèxico

Hotel Princesa Yaiza

Posted 04-Oct-2016
Pros: La ubicaciòn, la limpieza, el trato del personal, el acceso directo a la playa
Cons: Hay espacios sin utilizar en donde podrìan tener mùsica de fondo o cafè y tè accesible para sentarse a conversar.
Location: El lugar tiene una ubicaciòn exclusiva con acceso a tiendas y restaurantes de todo tipo
Acceso a la playa directo, bien ubicado con oferta de restaurantes de primer nivel, un desayuno con gran variedad y alimentos con calidad, personal amable y accesible, limpieza en todas las àreas, seguro, con amplio estacionamiento (si no es temporada alta), actividades para todas las edades, piscinas y jacuzzi amplios.
5out of 5
by A verified traveller from bologna

Bellissimo hotel fronte mare

Posted 30-Sep-2016
Favoloso hotel 5sl niente da dire tutto perfetto suite bella e spaziosa praticamente un appartamento. Colozione degna del suo livello come tutte le altre strutture. Personale qualificato sempre disponibile. Posizione ottima fronte mare lo separa solo la passeggiata lungo mare.attorno a hotel ristorantini carini e a buon prezzo.che dire da ritornare
5out of 5
by A verified traveller from United Kingdom

Everything that we expected from a hotel so rated

Posted 13-Sep-2016
Pros: Everything
Cons: For us nothing
Location: No comments
Nothing to say other than that it was as expected and as we wanted it to be
5out of 5
by A verified traveller from M


Posted 27-Jul-2016
La atención del personal excelente. Muy grande. Los desayunos variados y realmente excelente. Acceso a la playa desde el hotel muy bien. Un hotel muy familiar. Yo la pase tranquila. Un fin de semana de ensueño.
5out of 5
by A verified traveller from Weybridge

Great for our 18 month old

Posted 24-Jul-2016
Originally were put in a room with a really poor balcony (view of the car park and back of house entrance) but were moved the next day. The manager of the hotel Victor Hill was brilliant as were all the staff. Really the best service I've ever received in Spain/Balearics. Greatest air con ever. 15 min walk to the port with loads of places to eat. Only downer was the quality of the food. Ok but not great. We'd definitely stay again though.
5out of 5
by A verified traveller from Cambridge

Lovely, family friendly resort

Posted 05-Jul-2016
Almost everything was perfect. We chose this hotel because the rooms had kettles and microwaves so we could sterilise bottles for our 6 month old baby. Our 6 night stay was lovely. We got a very good rate for a double room and were surprised we got such a nice sea view from our balcony. The resort is very large but makes it feel spacious and not crowded. Lots of families with babies and children. Lanzarote was probably one of the most accessible places we've been to. A few small problems. There were always a few ants scouting around our bathroom. Walls and ceilings are quite thin so we could hear all the noises from our neighbours. Also, we were in the A block which faces the bars/clubs adjacent. So we could hear thumping music until 3am in the morning. Also, we ordered room service on our first night which gave my wife food poisoning and spooky half her holiday. However, we would still stay here again if we were to come back. Playa Blanca was so beautiful and lots of shops/restaurants outside the resort as well.
5out of 5
by A verified traveller

excellent stay

Posted 17-Jun-2016 on Hotels
Traveled with 1 year old. He thoroughly enjoyed the kid's club. Huge children's frame within the hotel. Separate kikoland next door. One of the pools was heated, and there was a hot spa which kids could use too.
3out of 5
by A verified traveller

Va de capa caida el hotel

Posted 12-Jun-2016 on Hotels
Pienso que el hotel ha bajado la categoria en estos ultimos meses. Estuvimos en octubre 2015 y ahora en junio 2016 y ha bajado mucho
5out of 5
by David

This traveller left a rating score only Posted 29-Apr-2016 on Hotels