Ratings based on 191 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified traveller

Lovely family hotel, excellent staff

Posted 20-Aug-2015
Pros: Staff, facilities, location
Cons: Room servicing
Location: 30 mins from the airport, restaurants, bras, beach, marina
We have a 9 month old baby and for us the hotel was perfect, however, 9+ months ago I would have struggled being here as a couple. The hotel, staff, facilities etc are excellent and we would happily return. Location is great and lots of restaurants and bars within easy reach plus hotel across the promenade. Only complaint is that the rooms are a little dark lacking natural light (but helped baby sleep in so not all bad!) and that for a room with a couple, the two beds (common practice I know) are made up as 2 singles pushed together, whereby we fought each night with the covers, despite requesting them be made up as one, and my husband had fun slipping down between the beds each night!!! Also, having no complimentary water and having to request via room service for packet coffee and little creams every day is not ideal - surely they should be topped up daily without guests chasing in a 5 star?!?! Overall a great 4 star hotel but a couple of tweaks would elevate it to where it should/ professes to be.
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Lovely place and perfect hotel

Posted 26-Jul-2015
Can not be better Perfect in every little aspect Highly recommended I will go again next year
5 out of 5
Recommended
for Everyone
by A verified traveller from Northern Ireland

Gourmet Relaxation

Posted 20-Jul-2015
Pros: The hotel was well organised and had a great selection of restaurants including 3 a la carte We tried them all and were impressed
Location: Located mid way between the Marina and the harbour with a pleasant walkway to both with views towards Feurteventura and Isle de Lobos
We stayed at the Princesa Yaiza hotel from 9th to 19th July 2015 and were delighted by the warm welcome, the spacious room, secluded balcony and the relax package which involved an a la carte breakfast each morning (adults only) in the Isle de Lobos restaurant and access to the Thalasso Spa (seawater) pool Turkish bath and Sauna (again adults only). The breakfasts were superb and with the Spa bookended our day.
5 out of 5
Recommended
for Everyone
by A verified traveller from UK

Most luxury restort in Playa Blanca

Posted 26-Jun-2015
When we arrived the porter took are bags and took them too our room. When checking in we were offered a glass to drink being champagne, wine or water. The staff are so helpfully giving you all the information you need. This resort is huge! Different types of restaurants 2 being buffet all you can eat. I would highly recommend eating at the Thai restaurant, they put in a amazing performance whilst cooking your food. Multiple swimming pools children being separated from adults. 1 children's 1 heated and 1 sea salt. 1 children's hot tub and 1 adult hot tub. This resort it right on the beach walk out the back and there's a cocktail bar and sandy beach. 2 minutes walk to the right of the resort and there's a town. 5/10 minute walk to the left is the marina where there's more shops and restaurants. There's also a spa there. So there's plenty to do. We had a junior suite, which was more than big enough for 2 of us. You have a huge bed with a seating area. You get a balcony with a sea view (as requested) and you can see for miles! We spent most nights sat out on the balcony looking out. I really recommend this hotel, it caters for everyone couples and family's. We got a shared transport from the airport to the hotel and every hotel we stopped at, not one looked as nice as this one. Highly recommend :-)
5 out of 5
Recommended
for Everyone
by A verified traveller from London

Great for Kids and right on the beach...

Posted 23-Jun-2015
Fab... Second time staying at this Hotel, think I need to book a 3rd for next year!!
4 out of 5
Recommended
for Families
by A verified traveller from Manchester

Well run, great food, entertainment noisy at times

Posted 15-Jun-2015
Pros: The hotel is spacious with lots of wood, plus two large pools (heated and saltwater). Very relaxing. Prices are fair. Staff are excellent.
Cons: The breakfast chairs need a thorough clean. The entertainment staff need to learn some lessons in sound management.
Location: Perfect spot just up the hill from the town of Playa Blanca. Beach is excellent, sand with areas of parasols. Quieter than Playa Del Carmen
It's a quiet, big, homely place, where no-one bothers you. There are no restrictions on bringing your own food into what is a suite/hotel complex. Rooms have fridge and cooking facilities. The three main restaurants serve up an excellent array of buffet food. So good, the week we were there, that we didn't venture into the specialist restaurants. Prices of drinks and food, including the mini bar are set exactly where they should be. No rip offs or worries about bills. Only two down sides for us (he 67, she 55): The chairs used for breakfast had not be cleaned for some time. Sticky hand residues at lifting points and on the arms were common, not excessive, just annoying in what was otherwise a very clean environment. Our biggest complaint was that the entertainment was sometimes much too loud. In the kids arena (the main stage) noise levels were well above what I consider acceptable, and were potentially damaging to children's hearing. When we watched the Champion's League Final the commentary was too loud and being interfered with by the sound from the show just outside. The waiters kept leaving open the doors for their convenience and ultimately the commentary sound was turned up further to compensate. We left before the end of the match. Totally unnecessary. Overall, these faults are easy to remedy.
5 out of 5
Recommended
for Couples
by Paloma from Madrid

Estancia perfecta

Posted 21-May-2015 on Hotels
El hotel es muy cómodo, tiene una playa preciosa con entrada directa y está entre dos zonas para salir a comer, cenar, y se puede ir caminando por un paseo junto a la playa. El buffet de desayuno es muy variado y con productos de caldiad. Las piscinas están fenomenal, con muchas tumbonas y toallas gratis. El personal del hotel es muy agradable y son muy atentos. Las habitaciones son muy grandes y cómodas, todas con terraza con dos tumbonas. Una estancia perfecta.
5 out of 5
Recommended
for Couples
by Neil

This traveller left a rating score only Posted 17-May-2015 on Hotels
5 out of 5
Recommended
for Families
by A verified traveller from durham

Large, unusual (but in a wonderful way) hotel.

Posted 27-Apr-2015
Pros: The ambiance, it was like walking in wonderland! The staff were absolutely marvellous.
Cons: Housekeeping arriving whilst we were getting ready to go out. This happened several evenings around 6.30pm
Location: Right on the beach. There is a lovely walk to the mariner Rubicon and beyond.
From the moment we arrived we were greeted courteously outside and our luggage was removed and taken straight to our room while we were escorted to reception which was designed in a way that details were taken and given with some degree of privacy. We were welcomed with a glass of champagne during the process. We had a suite which was very comfortable and clean although the view was dissapointing.
4 out of 5
Recommended
for Couples
by A verified traveller

Gorgeous hotel, very family oriented.

Posted 23-Apr-2015 on Hotels
Hotel complex has everything. Ideal for families. Rooms and staff could not be be nicer. Possibly best service ever in a Spanish hotel. Pool a bit cramped but nice areas for relaxing. We travelled after mid term thinking it would be quiet and there were lots of families. I'm not sure I'd recommend for a couples break. I'd recommend the marina nearby for restaurents over the main town strip.