Ratings based on 226 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from United Kingdom

Everything that we expected from a hotel so rated

Posted 13-Sep-2016
Pros: Everything
Cons: For us nothing
Location: No comments
Nothing to say other than that it was as expected and as we wanted it to be
5out of 5
by A verified traveller from M

Espectacular

Posted 27-Jul-2016
La atención del personal excelente. Muy grande. Los desayunos variados y realmente excelente. Acceso a la playa desde el hotel muy bien. Un hotel muy familiar. Yo la pase tranquila. Un fin de semana de ensueño.
5out of 5
by A verified traveller from Weybridge

Great for our 18 month old

Posted 24-Jul-2016
Originally were put in a room with a really poor balcony (view of the car park and back of house entrance) but were moved the next day. The manager of the hotel Victor Hill was brilliant as were all the staff. Really the best service I've ever received in Spain/Balearics. Greatest air con ever. 15 min walk to the port with loads of places to eat. Only downer was the quality of the food. Ok but not great. We'd definitely stay again though.
5out of 5
by A verified traveller from Cambridge

Lovely, family friendly resort

Posted 05-Jul-2016
Almost everything was perfect. We chose this hotel because the rooms had kettles and microwaves so we could sterilise bottles for our 6 month old baby. Our 6 night stay was lovely. We got a very good rate for a double room and were surprised we got such a nice sea view from our balcony. The resort is very large but makes it feel spacious and not crowded. Lots of families with babies and children. Lanzarote was probably one of the most accessible places we've been to. A few small problems. There were always a few ants scouting around our bathroom. Walls and ceilings are quite thin so we could hear all the noises from our neighbours. Also, we were in the A block which faces the bars/clubs adjacent. So we could hear thumping music until 3am in the morning. Also, we ordered room service on our first night which gave my wife food poisoning and spooky half her holiday. However, we would still stay here again if we were to come back. Playa Blanca was so beautiful and lots of shops/restaurants outside the resort as well.
5out of 5
by A verified traveller

excellent stay

Posted 17-Jun-2016 on Hotels
Traveled with 1 year old. He thoroughly enjoyed the kid's club. Huge children's frame within the hotel. Separate kikoland next door. One of the pools was heated, and there was a hot spa which kids could use too.
3out of 5
by A verified traveller

Va de capa caida el hotel

Posted 12-Jun-2016 on Hotels
Pienso que el hotel ha bajado la categoria en estos ultimos meses. Estuvimos en octubre 2015 y ahora en junio 2016 y ha bajado mucho
5out of 5
by David

This traveller left a rating score only Posted 29-Apr-2016 on Hotels
5out of 5
by A verified traveller from Paris

hôtel accueillant, très bien situé

Posted 27-Apr-2016
Pros: propreté, gentillesse du personnel, une partie de l'hôtel et une piscine réservée aux enfants.
Cons: aucun
Hôtel de très bon standing, parfaitement adapté aux familles,situé en face d'une très belle plage.
5out of 5
by deniece

Posted 04-Apr-2016 on Hotels
Yo prefiero uno cama de matrimonio, no dos camas empujado juntos. I prefere a double bed, not two single beds pushed together. Yo prefiero un edredón, not las sábanas y la manta I prefer a duvet, not blankets and sheets
4out of 5
by CHRISTINE from CAMBRIDGESHIRE.

Excellent Spring break.

Posted 24-Mar-2016 on Hotels
Had a week here in March. First visit to Canary Island and it was perfect for early Spring break. There were quite a lot of young children but, as a retired couple with no grand children, this was not a problem - in fact they added to the atmosphere. Visited nearby couples only hotel and it was dull by comparison. Breakfast was excellent but buffet dinner was quite expensive and disappointing. But lots of good restaurants nearby. Overall good experience.