Ratings based on 240 Verified Reviews

4.7 out of 5
96% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
Expedia Verified Reviews
4out of 5
Recommended
for Everyone
by A verified traveller

Excellent hotel with fabulous family facilities

Posted 26-Feb-2017
This is our 3rd stay at this hotel. The last was over 4 years ago when the kids were 4 & 6. At that time the hotel was perfect for us and I was worried that returning with older children there would be less for them to do but I need not have been. The children now 10 & 8 had a fantastic time and as anyone with kids knows when the kids are happy the parents are happy! Excellent breakfast and lots of choice, albeit relatively expensive, of other restaurants within the hotel for lunch and dinner. Plenty of other options outside the hotel, within easy reach too. The hotel has weathered well and is maintained to a high standard. Probably not quite a 5 star hotel as rooms are a bit dated with heavy mahogany furniture (that make a lot of noise when cleaners are in rooms around you) and small things like old, stainless steel teapots that leak, paying for water from the minibar etc. Staff are generally friendly and helpful. The entertainment / Kiko staff excellent and overall is a great family holiday.
5out of 5
Recommended
for Couples
by A verified traveller from Cheshire, England

Faultless!

Posted 16-Feb-2017
Pros: Clean. comfortable. Position perfect - between shopping and eating areas - and such a variety of quiet areas to spend lazy time!
Cons: Only the site plan, which took a few days to get used to.
Location: As above - location excellent, almost on the beach but in a quiet area between busier areas. Good food choice in Playa Blanca and in the Rubicon.
A large but personal hotel. The staff were helpful, cheerful and ever-present. Very comfortable suite, restaurants with an amazing choice, and leisure facilities superb.
Comment from Hotel Management
19-Feb-2017 by Guest Relations Princesa Yaiza Suite Hotel Resort, Hotel Management
Dear Guest, Thank you for sharing your experience with us at the Princesa Yaiza Suite Hotel Resort 5*L. It´s always a pleasure to read comments like yours, letting us know that you have enjoyed your stay, especially regarding our location, rooms, gastronomy and treatment received by our Hotel Staff. At the Princesa Yaiza Hotel every detail is designed to make the stay of our guests unforgettable. We hope to welcome you back once more. Best regards,
5out of 5
Recommended
for Everyone
by A verified traveller from sussex

An excellent hotel close to beach

Posted 31-Jan-2017
Pros: The whole ambiance
Cons: families to either eat in separate restaurant or to eat before 8.00 so you do not have to listen to the crying of tired small children
Location: Pleasant walks along the promenade
The service is excellent in this hotel, excellent cleanliness
Comment from Hotel Management
19-Feb-2017 by Guest Relations Princesa Yaiza Suite Hotel Resort , Hotel Management
Dear Guest, Thank you for sharing your experience in Princesa Yaiza Suite Hotel Resort*****L. For your next stay we would like to recommend you to try our a la carte breakfast at Isla de Lobos restaurant, a great experience to begin your day in our hotel, a breakfast only for adults with a special a la carte service and great views of the Atlantic ocean in the morning, just an unforgettable experience. Please receive our best regards,
5out of 5
Recommended
for Everyone
by A verified traveller from Uk

Lovely hotel on the promenade

Posted 30-Jan-2017
Pros: The location is good, the food excellent,the staff friendly and the rooms superb
Cons: I feel quilts would be a better option than the several layers of bed linen.
Location: It is between Puerto Rubicon and Playa Blanca harbour. Near a beach and backs onto the promenade
This is a suite hotel and this was our first stay. It's everything that a five star hotel should be-from check in to check out. Apart from a couple of minor niggles our stay was delightful and we were sad to have to go home. Good for families
Comment from Hotel Management
19-Feb-2017 by Guest Relations Princesa Yaiza Suite Hotel Resort, Hotel Management
Dear Guest, Thank you for trust and booking your holidays in Princesa Yaiza Suite Hotel Resort 5*L. At the Princesa Yaiza Hotel every detail is designed to make the stay of our guests unforgettable and we are pleased to read that you and your family had a good stay. The hotel does have quilts as well, please in your following visit do not hesitate to contact us on arrival and we will make sure we will send them to the room. We are looking forward to welcome you again. Best regards,
5out of 5
Recommended
for Everyone
by A verified traveller from London

Fabulous Hotel

Posted 24-Dec-2016
Pros: Staff, facilities and location.
Cons: N/A.
Highly recommended place to stay in Lanzarote. The staff were very welcoming and the facilities were top notch. We really loved our stay here and the resort is well located close to shops and restaurants as well as having fantastic views of the sea. A special word of mention to the lovely team in Kikoland- fantastic in their efforts to keep the children occupied and entertained.
Comment from Hotel Management
19-Feb-2017 by Guest Relations Princesa Yaiza Suite Hotel Resort, Hotel Management
Dear Guest, Thank you for sharing your comments with us about the Princesa Yaiza Suite Hotel Resort 5*L. We really appreciate your good review about the Princesa Yaiza. I can see that in it you highlight our incredible facilities, specially designed to suit all the needs and requirements of our guests, and also our exceptional location, just in front of the Atlantic Ocean and the Promenade of Playa Blanca. As you see, at our Resort every detail is designed to make the stay of our guests a unique and incredible experience. We hope to welcome you back in the near future. With our best regards,
5out of 5
by A verified traveller

Posted 19-Nov-2016 on Hotels
First family holiday with our 5 month old baby and princess yaiza was perfect. Staff couldn't have been better. Property is very buggy friendly.
5out of 5
Recommended
for Everyone
by A verified traveller from London

perfect for families

Posted 31-Oct-2016
Pros: Everything here 'just works'. The atmosphere is great and the price means that the other guests tend to be quite nice too.
Cons: The food can be over oriced, especially compared to restaurants only a 1 minute walk down the road.
Location: Perfect. Right on beach and close to the Marina and local shops
Great facilities, huge rooms, amazing staff and the best kids clubs we've ever encountered. All right on a fab beach.
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Oct-2016 on Hotels
4out of 5
Recommended
for Everyone
by A verified traveller from Barcelona

Posted 11-Oct-2016
Pros: Lo que más me ha gustado es la atención y amabilidad de todo el personal sin excepciones.
Buena experiencia en un hotel que ha cumplido nuestras expectativas y con un personal de nota máxima. Hotel ubicado en excelenete lugar con playa propia y otras a pocos kilómetros. Tema gastronómico, bueno pudiendo mejorar un pelin el Japonés.
5out of 5
Recommended
for Everyone
by A verified traveller from Mèxico

Hotel Princesa Yaiza

Posted 04-Oct-2016
Pros: La ubicaciòn, la limpieza, el trato del personal, el acceso directo a la playa
Cons: Hay espacios sin utilizar en donde podrìan tener mùsica de fondo o cafè y tè accesible para sentarse a conversar.
Location: El lugar tiene una ubicaciòn exclusiva con acceso a tiendas y restaurantes de todo tipo
Acceso a la playa directo, bien ubicado con oferta de restaurantes de primer nivel, un desayuno con gran variedad y alimentos con calidad, personal amable y accesible, limpieza en todas las àreas, seguro, con amplio estacionamiento (si no es temporada alta), actividades para todas las edades, piscinas y jacuzzi amplios.