A little trouble getting attention of staff...trouble with phones could not make local calls...
Floors very creaky in room...
But was able to extend stay with no problem...appreciated that...
Able to walk many places, so liked the location...
Excellant car rental just around the corner...easy pick up and drop off of car...BuchBinder would
Quick and helpful check-in, great view of Belvedere, walking distance to most major sights in central Vienna. Breakfast a little chaotic, with staff not keeping up well with the large number of guests.
We selected the Hilton because of the pleasant reviews we read on Expedia.
The hotel is located across the street from the subway with easy train connections, including the CAT (City Airport Train)...just a 16 minute train ride to and from the airport. The complex also includes a shopping mall, Spar grocery store and many take away food selections, (offering very nice quality). We found it easy to walk to many sights, jump on a bus or ride a tram.
The hotel staff was well trained, very pleasant and accomodating to requests and questions.
We enjoyed our room which over looked the mall area. The people watching was enjoyable and the skyline included distant hills.
The hotel surprised us with an anniversary gift of strawberries & cream, delivered to our room...such a nice gesture.
We truely enjoyed our 8 night stay and would recommend the facility as a comfortable choice.
The rooms was kept very clean throughout our stay and the lady on reception was very nice. The room was small but comfortable and was in a good location for transport links. My ONLY niggle is that the pillows were very flat so we had to fold them in four to make them 'poofy'! That really is it though, I would definitely stay here again.
Positives: Staff were helpful, friendly, efficient (of course!) especially the reception team. Their advice on trams, u-Bahn, museums, restaurants and other need to know stuff was second to none. Breakfast was lovely with a huge range of choice. Comfortable reception seating area and the spa/pool although small was welcoming, clean and relaxing. The rooms were to a high standard, clean, huge beds and lots of tourist information.
Challenges: the air con wasn't effective - in October the rooms were way too hot.
We only had one towel the first day - this was rectified so I'm sure just an oversight.
The reception bar was prohibitively expensive - I guess designed for business users not tourists.
Overall though, a great place and I;d go back
Vienna’s third postal district east of the city centre has medieval origins and now features many important sights and embassies. Another much-visited attraction is a visually interesting housing development called the Hundertwasserhaus.
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