The Ritz-Carlton, Kyoto

Photo gallery for The Ritz-Carlton, Kyoto

Primary image
Indoor pool
Indoor pool
Balcony
Terrace/patio

Overview of The Ritz-Carlton, Kyoto

The Ritz-Carlton, Kyoto

5.0 star property

4.7/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitiser provided
  • Personal protective equipment
Map
Kamogawa Nijo-Ohashi Hotori, Nakagyo-ku, Kyoto, Kyoto, 604-0902

Explore the area

  • Popular LocationKyoto University8 min walk
  • Popular LocationKawaramachi11 min walk
  • Popular LocationNishiki Market15 min walk
  • AirportOsaka (ITM-Itami)59 min drive

Choose dates to view prices

About this area

Kyoto

The Ritz-Carlton, Kyoto is located in Central Kyoto, a neighbourhood in Kyoto, and is near a metro station. Kyoto MINAMIZA Theatre and Mount Hiei are cultural highlights, and travellers looking to shop may want to visit Kawaramachi and Nishiki Market. Kyoto Aquarium and Toei Kyoto Studio Park are not to be missed. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails. Guests appreciate the hotel's quiet location.

What's nearby

  • Kyoto University - 8 min walk
  • Kawaramachi - 11 min walk
  • Nishiki Market - 15 min walk
  • Kyoto MINAMIZA Theatre - 15 min walk
  • Heian Shrine - 19 min walk

Getting around

  • Shiyakusho-mae Station - 6 min walk
  • Sanjo Station - 8 min walk
  • Osaka (KIX-Kansai Intl.) - 82 min drive

About this property

The Ritz-Carlton, Kyoto

Luxury Kyoto hotel in Central Kyoto, walk to Kyoto University
A full-service spa, an indoor pool and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a sauna are on-site.
The Ritz-Carlton, Kyoto offers 134 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and espresso makers. Beds feature Frette Italian sheets and premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include a safe and complimentary bottles of water. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The Ritz-Carlton Spa has 7 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily.

Awards and affiliations

The Ritz-Carlton, Kyoto is listed in the 2021 Travel + Leisure 500.

Languages spoken

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Follows the standard cleaning and disinfection practices of Commitment to Clean (Marriott)

Check-in

Contactless social distancing and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Valet parking on site (JPY 4000 per day)
  • Electric car charging station on site

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:30 AM: JPY 6325 per person
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • Mizuki
  • La Locanda
  • The Bar
  • The Lobby Lounge
  • PIERRE HERMÉ BOUTIQUE

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Turndown service
  • Wedding services

Outdoors

  • Garden

Spa

  • 7 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - prenatal
  • Massage - Swedish
  • Massage/treatment rooms
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Visual fire alarm

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Frette Italian sheets
  • Premium bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • In-room massage
  • Phone
  • Safe
  • Slippers
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 20

Check-out

Check-out before noon
Express checkout

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests must be age 20 and older to stay in a smoking room.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for JPY 12000.0 per day.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 200–1,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for full breakfast: JPY 6325 per person (approximately)
  • Valet parking fee: JPY 4000 per day
  • Rollaway bed fee: JPY 12000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file

Property is also known as

Kyoto Ritz-Carlton
Ritz-Carlton Hotel Kyoto
Ritz-Carlton Kyoto
Ritz-Carlton Kyoto Hotel
The Ritz Carlton Kyoto
The Ritz-Carlton, Kyoto Hotel
The Ritz-Carlton, Kyoto Kyoto
The Ritz-Carlton, Kyoto Hotel Kyoto

Overall score and ratings

4.7

Exceptional

Rating 5 - Excellent. 160 out of 199 reviews
5 - Excellent 80%
Rating 4 - Good. 21 out of 199 reviews
4 - Good 11%
Rating 3 - Okay. 13 out of 199 reviews
3 - Okay 7%
Rating 2 - Poor. 4 out of 199 reviews
2 - Poor 2%
Rating 1 - Terrible. 1 out of 199 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.7/5

Staff & service

4.5/5

Amenities

4.8/5

Property conditions & facilities

4.7/5

Eco-friendliness

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just brilliant. service, restaurant, cafe, spa, everything is perfect. definitely I'm coming back soon
Stayed 2 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Incredible hotel and location minutes away from all the subway and temples. Staff was exceptional. 10/10.
Stayed 2 nights in Nov 2019

5/5 Excellent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Aesthetics. Gorgeous decor, flawless. Great lighting.
Stayed 4 nights in Nov 2019

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto
Great hotel
Stayed 2 nights in Oct 2019

5/5 Excellent

Stayed 2 nights in Mar 2019