Title: TOKA/KYOTO Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # TOKA/KYOTO Find serenity near Kawaramachi Street where convenience meets charm. ## Photo gallery for TOKA/KYOTO ![Exterior - TOKA/KYOTO (Kyoto)](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/de7e66cf.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Courtyard - TOKA/KYOTO (Kyoto)](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/68856e77.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property entrance - TOKA/KYOTO (Kyoto)](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/17e68825.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Hallway - TOKA/KYOTO (Kyoto)](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/8b8a6643.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Japanese Style Room, DOU | Desk, free WiFi, bed sheets - TOKA/KYOTO (Kyoto)](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/c1320ad1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies TOKA/KYOTO offers a serene oasis in the heart of Kyoto, with a beautiful garden and convenient free in-room WiFi. Take advantage of self parking, luggage storage, and an elevator for added ease during your stay. ## Reviews 5.8 ## Popular amenities - Free Wi-Fi - Air-conditioning - Parking available ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-19&endDate=2026-02-20&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-27&endDate=2026-03-01&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 2 beds 3+ beds Showing 6 of 6 rooms ### View all photos for Traditional Room ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/7a341969.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Bidet Hairdryer Free bottled water - 431 sq ft - Sleeps 2 - 2 Single Futons ### View all photos for Japanese Style Room, TOKA ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/51223ccf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, TOKA ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Bidet Hairdryer Free bottled water - 215 sq ft - Sleeps 2 - 2 Single Futons ### View all photos for Japanese Style Room, DOU ![Japanese Style Room, DOU | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/c1320ad1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, DOU ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Bidet Hairdryer Free bottled water - 215 sq ft - Sleeps 3 - 3 Single Futons ### View all photos for Japanese Style Room, WASHI ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/5f6164fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Japanese Style Room, WASHI ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Bidet Hairdryer Free bottled water - 215 sq ft - Sleeps 3 - 3 Single Futons ### View all photos for Traditional Room, 2 Bedrooms ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/e69cbdce.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 2 Bedrooms ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Bidet Hairdryer Free bottled water - 215 sq ft - Sleeps 5 - 5 Single Futons ### View all photos for Traditional Room, 1 Bedroom ![Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/22000000/21540000/21535300/21535209/45fbf5c9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Traditional Room, 1 Bedroom ### Highlights Air conditioning Fridge Flat-screen TV Shower/bath combination Private bathroom Bidet Hairdryer Free bottled water - 215 sq ft - Sleeps 2 - 2 Single Futons ## You may also like Ad ![Food and drink](https://images.trvl-media.com/lodging/47000000/46310000/46304800/46304712/5ce7f6e1.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### sequence KYOTO GOJO Shimogyo Ward - 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Kitchen - Washing machine - Dryer - Free Wi-Fi 9.6 Exceptional 550 reviews £45 additional charges may apply 20 Feb - 21 Feb [](https://www.expedia.co.uk/Kyoto-Hotels-MONdayApartPremium-KyotoShichijoHorikawa.h72965339.Hotel-Information?chkin=2026-2-20&chkout=2026-2-21&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=9f4582b6-9218-495a-8a64-27544bf62a0b&top_cur=GBP) Ad ![Sauna, hot tub, steam room, mud baths](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/2000000/1610000/1607900/1607898/89bf99eb_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hotel Monterey Kyoto Downtown Kyoto - Pool - Spa - Free Wi-Fi - Restaurant 9.0 Wonderful 1,003 reviews £50 additional charges may apply 23 Feb - 24 Feb [](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Monterey-Kyoto.h1607898.Hotel-Information?chkin=2026-2-23&chkout=2026-2-24&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=9f4582b6-9218-495a-8a64-27544bf62a0b&top_cur=GBP) Ad ![Exterior](https://images.trvl-media.com/lodging/64000000/63860000/63856400/63856333/05eb4c25.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### hotel MONday Kyoto Marutamachi Downtown Kyoto - 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Free Wi-Fi - Restaurant - Breakfast available - Parking available 9.0 Wonderful 1,515 reviews £81 additional charges may apply 26 Feb - 27 Feb [](https://www.expedia.co.uk/Kyoto-Hotels-Miyako-Hotel-Kyoto-Hachijo.h26999.Hotel-Information?chkin=2026-2-26&chkout=2026-2-27&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=9f4582b6-9218-495a-8a64-27544bf62a0b&top_cur=GBP) Ad ![KING DELUXE SUITE NON SMOKING | In-room safe, desk, iron/ironing board, free cots/infant beds](https://images.trvl-media.com/lodging/94000000/93340000/93333300/93333273/99d35259.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### DoubleTree by Hilton Kyoto Higashiyama Higashiyama Ward - Free Wi-Fi - Restaurant - Air-conditioning - Gym 9.2 Wonderful 302 reviews £84 additional charges may apply 2 Mar - 3 Mar [](https://www.expedia.co.uk/Kyoto-Hotels-DoubleTree-By-Hilton-Kyoto-Higashiyama.h93333273.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=6131486&destination=Kyoto (and vicinity)&destType=MARKET&latLong=35.011229,135.768125&searchId=9f4582b6-9218-495a-8a64-27544bf62a0b&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-TOKAKYOTO.h21535209.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FKyoto-Hotels-TOKAKYOTO.h21535209.Hotel-Information) ## About the area Located in Shimogyo Ward, a neighbourhood in Kyoto, TOKA/KYOTO is in a shopping district and near a metro station. Nishiki Market and Yasaka Shrine are notable landmarks, and the area's natural beauty can be seen at Lake Biwa and Arashiyama Bamboo Grove. Kyoto Aquarium and Kyoto Municipal Zoo are also worth visiting. [Visit our Kyoto travel guide](https://www.expedia.co.uk/Kyoto.dx6131486) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C34.99709%2C135.76547&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=GIue7kKI0Smva_SmwLmrATS5Pl0=) 545 Shimourokogata-cho, Fuyacho-dori, Gojo agaru, Kyoto, Kyoto, 6008059 ### What's nearby - ![京都市四条河原町交差点の夜の景観。 ](https://images.trvl-media.com/place/6204513/6a79737b-3e27-46b8-956f-eaa24d1738e5.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kawaramachi Street 2 min walk \- 0.1 miles - ![Springtime in Kyoto's Gion district. #asia #japan #kyoto #gion #sakura #streetphotography #travel](https://images.trvl-media.com/place/179161/afebb7a8-d146-4ce9-bc93-30ca1988eeb9.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Shijo Street 10 min walk \- 0.6 miles - ![Ponto-cho is a Hanamachi district in Kyoto Japan. There are many geisha houses, traditional tea houses, historical architectures and riverbed style cuisine restaurants.](https://images.trvl-media.com/place/6160578/6c8d0624-be8e-46f6-8151-e20f76f735e6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Pontocho Alley 12 min walk \- 0.7 miles - ![Kyoto_NishikiMarket_6258971_08](https://images.trvl-media.com/place/6258971/d4bf094c-024f-4052-bb81-54deb5ac7ecf.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Nishiki Market 12 min walk \- 0.7 miles - ![京都タワー](https://images.trvl-media.com/place/501464/27a9cd1d-97ad-4d05-b56a-c0b38fee1779.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Kyoto Tower 15 min walk \- 0.8 miles ### Getting around - Kiyomizu-gojo Station 5 min walk - Gojo Station 7 min walk - Osaka (ITM-Itami) 58 min drive ### Restaurants - Len 4 min walk - COYOTE The Roots 2 min walk - ホンデモッバン 松原本店 4 min walk - Sugar Hill 3 min walk - 京都さしみ丸 3 min walk ## About this property ### TOKA/KYOTO Hotel near Kawaramachi Street Close to Nishiki Market and Pontocho Alley, TOKA/KYOTO provides amenities such as a garden. Stay connected with free in-room WiFi. You'll also find perks such as: - Self-parking (surcharge), a reception hall and a lift - Luggage storage, multilingual staff and smoke-free property Room features All guest rooms at TOKA/KYOTO have thoughtful touches, such as air conditioning, as well as amenities, such as free WiFi and free bottled water. Other conveniences in all rooms include: - Bathrooms with bidets and shower/bath combinations - Fridges, coffee/tea makers and housekeeping ## Similar properties ![Design Twin Room, 2 Single Beds, Non Smoking | In-room safe, individually decorated, individually furnished, free WiFi](https://images.trvl-media.com/lodging/39000000/38440000/38436100/38436098/20806a16.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### RESI STAY YASAKA Gion - Free Wi-Fi - Air-conditioning - Laundry room - Microwave 8.2 Very good 26 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=38436098&PinnedHotelID=38436098&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/2000000/1590000/1581100/1581065/6e2e3b4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Heian No Mori Kyoto Sakyo Ward - Free Wi-Fi - Restaurant - Air-conditioning - Breakfast available 7.8 Good 422 reviews £45 additional charges may apply 20 Feb - 21 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-21&selected=1581065&PinnedHotelID=1581065&HadPinnedHotel=true®ionId=-1&adults=2) ![Japanese Western Suite A, Non Smoking | Desk, free WiFi, bed sheets](https://images.trvl-media.com/lodging/66000000/65350000/65342300/65342246/e66a770f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kyoto Central Inn Shimogyo Ward - 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Free Wi-Fi - Air-conditioning - Breakfast available - Laundry room 8.6 Excellent 389 reviews £38 additional charges may apply 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=37945968&PinnedHotelID=37945968&HadPinnedHotel=true®ionId=-1&adults=2) ![Front of property](https://images.trvl-media.com/lodging/42000000/41520000/41510500/41510461/0ffc311a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HOTEL LiVEMAX Kyoto Teramachidori Shimogyo Ward - Pet-friendly - Free Wi-Fi - Air-conditioning - Laundry room 7.4 Good 112 reviews £32 additional charges may apply 23 Feb - 24 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-23&endDate=2026-02-24&selected=41510461&PinnedHotelID=41510461&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/115000000/114220000/114213700/114213662/ca7c0190.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel SaintFelician Kyoto Shijo Karasuma Downtown Kyoto - Free Wi-Fi - Air-conditioning - Microwave - Kitchen 8.6 Excellent 13 reviews £38 additional charges may apply 5 Mar - 6 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=114213662&PinnedHotelID=114213662&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=21535209&PinnedHotelID=21535209&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=21535209,38436098,1581065,65342246,42504678) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Parking on site (surcharge) - Limited on-site self parking ### Conveniences - Luggage storage ### Guest services - Housekeeping on request - Multilingual staff - Turndown service ### Outdoors - Garden ### Accessibility - Lift ### More - Built in 2017 - Reception hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Bidet - Free toiletries - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Coffee/tea maker - Free bottled water - Refrigerator ### More - Air conditioning (climate-controlled) - Desk ## Policies ### Check-in Check-in start time: 4:00 PM; check-in end time: midnight Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before 11:00 AM ### Special check-in instructions There is no front desk at this property Information provided by the property may be translated using automated translation tools ### Pets Pets not allowed ### Children and extra beds This property does not allow children Rollaway/extra beds are not available. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Cleaning deposit: JPY 4500 per stay - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - Cleaning fee: JPY 5500 per accommodation, per stay. We have included all charges provided to us by the property. ### Optional extras - Cleaning/housekeeping/linen are available for an additional fee The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file ### Property is also known as TOKA KYOTO Hotel TOKA KYOTO TOKA / KYOTO TOKA/KYOTO Hotel TOKA/KYOTO Kyoto TOKA/KYOTO Hotel Kyoto ## Frequently asked questions ### Is TOKA/KYOTO pet-friendly? ### How much is parking at TOKA/KYOTO? ### What time is check-in at TOKA/KYOTO? ### What time is check-out at TOKA/KYOTO? ### Where is TOKA/KYOTO located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## TOKA/KYOTO Reviews 5.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 5.8 Cleanliness ### 7.6 Location ### 5.0 Staff & service ### 6.4 Property conditions & facilities 10 - Excellent 4 8 - Good 1 6 - Okay 7 4 - Poor 5 2 - Terrible 4 ## Reviews ### 10/10 Excellent #### Verified traveller 27 Mar 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Nice stay! Nice hotel, highly recommended! ##### Verified traveller ### 2/10 Terrible #### at 18 Sept 2019 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities 普段あまり口コミを見ないのですが、予約をしたあとに彼がふと口コミを見て、チェックインのことなので不安になってきたので電話で問い合わせをしましたが、宿泊までの間一度も電話は繋がりませんでした。 メールも返事は来ず、やっと連絡が取れたのはExpedia経由のチャットでしたが、宿泊の前日に英語で。笑 その後、既読になっても返事がこないこともあり。 どうやってセルフチェックインするのかも説明がなかったのでExpediaに電話してみたところ、「ホテルへ行ってみて不具合があれば保証します。」とのことでしたので、それならもしものことがあっても安心だなと思い当日向かいました。 荷物の預かりは行っていると書いてありましたが、口コミで人が来てくれなかったとあったのでやめておいて正解でした。笑 着いたらスタッフがいないのはもちろんですが、パスワードを入力しても一向に部屋には入れず、ホテルに問い合わせてもやはり電話は繋がらず、Expediaに電話しましたが、ホテル側が部屋番号を間違えていて入れなかったそうです。 せっかくの京都の旅、問題が起きるのが嫌だったから予め問い合わせもしっかりして調べられることは調べたのに結局チェックインもスムーズにできず、時間も無駄にしていたので「何かあっても電話も繋がらない、対応もできないホテルなんて泊まれないんですけど。」と伝えましたが結局Expediaのスタッフも前日の方とは対応が大違いで、「そうしましたらキャンセル料100％いただきます。」と。 その場で私と彼は今後ホテルに泊まるときは口コミをしっかり見てしっかりとした会社のホテルにだけ泊まろうと心に決めました。 HPだけ良く見せていて特注のアメニティも嘘でした。 部屋は全体的に髪の毛とほこりだらけ。 コップやルームウェアなども使えませんでした。 木のトレーを使おうと思い手で払ったら大量のほこりがまったときはもう笑いが止まりませんでした。 バスルームのシャワーカーテンには黒カビ、トイレはピンク汚れ。エアコンもカビが見えました。 次の日まで二人とも喉をこわし、、 もう話は尽きないですが、、instagramなどを見たりすると分かりますが、建てた時はがんばっていたけど今は放置同然のホテルって感じでした。 Expedia経由だからと安心せず、きちんと調べてから予約することをおすすめします。 ##### at Stayed 1 night in Sep 2019 ### 2/10 Terrible #### Verified traveller 6 Aug 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort 先日夫と宿泊しました。 何時にチェックインされますか？と事前にメールがきていたので返信していたのですが、チェックインの時間になってもスタッフの方は誰もこず、とても困りました。 メール、電話しましたが音沙汰がなく、お隣のカフェで待たせてもらっていました のちにメールで部屋の番号とパスワードを教えてもらい入りましたが、そのシステムなら、事前に知らせないといけないと思います！カフェの方もよく宿泊の人が困ってカフェに来ることがあると困惑しているようでした。 チェックアウトもスタッフは誰もおらず、支払いを現地支払いにしていたため、非常に困りました 予約していたバスに遅れそうだったのと、メールと電話も繋がりませんでしまので、警察に相談してチェックアウトすることに… スタッフが誰もいないてそもそも大丈夫なんでしょうか？ もしそのシステムでいくならカード支払いのみにしなといけません。 夫と楽しみにしていた京都旅行だったのに最初から最後までグダグダで楽しめませんでした こんな宿泊施設ありえません！ ##### Verified traveller Stayed 1 night in Aug 2019 ### 6/10 Okay #### Pascal 19 Jul 2019 Disliked: Cleanliness, staff & service #### De qui se moque t on ? Chanmbre japonaise jolie,petite,mais sale,literie tachée, mauvaise odeur ,rien pour accrocher les serviettes. Séjour de 3 nuits. Pas une seule fois le menage fait,ni poubelle vidée, ni thé du matin,ni serviette sèche. Demande de changement de chambre le premier jour pour les jours suivants refusée par mail de la direction car pas de clients partant Nous n avons jamais vu d'employé mais bien des voyageurs partir tôt le matin avec leur valise. ##### Pascal Stayed 1 night in Jul 2019 ### 2/10 Terrible #### Verified traveller 2 Jul 2019 Disliked: Staff & service キャンセルのメールをしてもいっこうに連絡がない ##### Verified traveller Stayed 1 night in Jun 2019 ### 4/10 Poor #### Verified traveller 21 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities 髪の毛やほこりが多かった。 ##### Verified traveller Stayed 1 night in Jun 2019 ### 4/10 Poor #### Verified traveller 16 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort Firstly, the room was not cleaned properly (cups, bedsheets) and the room has weird smell. No where to complain as there is no one at reception. Messaged the hotel but they replied after we checked out (after 4 days). Secondly, the bed sheets are too thin. It is really uncomfortable to sleep on. Lastly, 15mins+ walk to the kawaramachi station. Its better to use buses when staying here. ##### Verified traveller Stayed 4 nights in Jun 2019 ### 2/10 Terrible #### Verified traveller 5 Jun 2019 Disliked: Cleanliness, staff & service, property conditions & facilities The location and the room was good but it wasnt clean even after 3hrs later than their regulat check-in time. I arrived at Toka by 7pm but the room was like this. :( ##### Verified traveller Stayed 3 nights in May 2019 ### 4/10 Poor #### Verified traveller 28 May 2019 Disliked: Staff & service チェックインが16時からということだったんですが、着物を来て観光したかった為荷物だけ先に預けさせてほしいと連絡していたのですが、当日のお昼まで連絡がこず、ホテルに着いたら関係者の方は誰もいなくて電話で問い合わせ。荷物を預けていいことにはなったもの連絡取り終わるまでに時間がかかりせっかく旅行に来たのにグダグダから始まり、チェックアウトも予約の時にホテルで支払いと予約確認のメールにあったのでフロントに行ってみると誰もいなくてまた電話連絡。折り返しの電話も全然かかってこず、彼が代わりに連絡をしてくれたのですが、対応が最悪でした。彼の誕生日祝いの旅行だったのに彼に嫌な思いをさせてしまい私もすごく残念です。お部屋はステキなお部屋だっただけに担当者さんの対応が最悪だったおかげで良い思い出が半減しました。あと、お部屋の冷蔵庫の中に前の方の飲みかけの飲み物が入ったままでした。それ以外はよかったと思いますが、きっとこのホテルは二度と使いません。今後の為にもサービスを改善していただきたいです。 ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 19 May 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 1泊お世話になりました。とても素敵なお部屋でした。セルフチェックイン / チェックアウトのためスタッフの方とはお会いしておらず、スタッフとサービスについて評価はできませんが、スムーズにチェックイン / チェックアウトさせていただきました。また別のお部屋にも宿泊してみたいと思いました。ありがとうございました。 ##### Verified traveller Stayed 1 night in May 2019 ### 4/10 Poor #### Verified traveller 27 Feb 2019 Disliked: Cleanliness, property conditions & facilities, room comfort #### 三十三間堂まで歩けました ホテルから、駅、バス亭、コンビニ、飲食店、ドラッグストア、三十三間堂までも歩いていけるので、とても便利でした。ですが、掃除が行き届いてないのが、気になりました。入ってすぐ、部屋の埃っぽさと、バルミューダのポットの中が汚れていました。部屋も薄暗く狭いわりに、暖房が効きづらく、寒かったです。チェックイン無しと場所も便利なので、衛生面の改善とコスパが良ければ、また利用したいと思いました。 ##### Verified traveller Stayed 2 nights in Feb 2019 ### 6/10 Okay #### Verified traveller 21 Feb 2019 Disliked: Cleanliness, staff & service まだシステムが整っていないように感じる。 当日のチェックイン方法のメールが届かなかった。無人の受付スペースでチェックインするなら、予め予約時点で知らせてほしかった。 室内は設備もよく綺麗だったが、掃除は行き届いてはいなかった。バルミューダの電気ポットはそこが焦げていて不潔だった。 ##### Verified traveller Stayed 1 night in Feb 2019 ### 4/10 Poor #### Verified traveller 18 Oct 2018 Liked: Cleanliness Disliked: Staff & service #### 飯店的訊息管理有很大問題，只有環境清幽雅緻是優點。注意，是「只有」。 入住前一個月就從官方網站的系統寫了信想預定餐廳（因為是高級料亭不允許外國人必須經由飯店預約），前前後後共寫了四次，包含FB訊息，結果完全沒有回應，最後不得已只好請當地友人幫我們找員工說明此事。等到員工要幫我們訂的時候已經是入住前兩天，沒有想要的用餐時段了。 照片看起來很寬敞，但不出所料就跟許多日本住宿一樣非常地......不大間。 整理上看來周遭環境相當方便且安靜，適合休息。 整體建築與裝潢設計上也風格獨特，優雅美觀。 但就是住客的訊息管理與聯絡上要加強，並不是前天看了明天有哪些住客要入住就好了。連使用飯店自己官方網站的聯絡方式也沒有聯絡，只有罐頭式的「請稍後幾天我們會幫您處理」，結果等了一週也不見回音，連FB也只會PO文，各種聯絡管道形同虛設。以一個商業行為來說非常地不OK。 基本上除非降到非常高CP值的價格，不然我不會再來。 ##### Verified traveller Stayed 2 nights in Oct 2018 ### 10/10 Excellent #### Danica 28 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Absolutely beautiful!! Amazing. The facilities are second to none, one of the most beautiful hotel’s I have ever stayed in. It captures the beauty of traditional Japanese living exceptionally. I would 100% recommend anyone stay at Toka. Wonderful service and pretty good location. My hot tip would be to hire a bicycle (there is a small business up the road). The location of Toka is half way between Downtown Kyoto and Kyoto Station. Having a bike just makes getting to either location much quicker and easier. There is a local line train station within a 5 minute walking distance, so if you aren’t confident on the bike - this is useful too. Overall, if you seek preference over a beautiful stay rather than perfect location, this is the place for you! It’s STUNNING! ##### Danica Stayed 2 nights in Jul 2018 ### 10/10 Excellent #### Henri, Helsinki 4 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We wish more places were like this If you're in to Japanese minimalistic design then this is your place to stay. Tatami flooring was comfortable and paper window covers atmospheric.The overall look of the room was really tidy and cozy. The staff was friendly and they helped us a lot whether it was about great breakfast place or a bike rental. I would also like to thank them for the help with a same day table reservation to a one particular Michelin star restaurant. The couple sitting next to us was telling how hard it was to book a table even weeks ahead... well sometimes you're just blessed with a help :). TOKA/KYOTO offers a real Japanese hospitality. ##### Henri Stayed 4 nights in May 2018 ### 6/10 Okay #### Verified traveller 18 Apr 2018 Liked: Cleanliness, property conditions & facilities #### Needs time to grow Cute and design oriented but needs time to grow in terms of service and comfort. Need to air out new construction smell too! ##### Verified traveller ### 8/10 Good #### Verified traveller 11 Apr 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great location, rooms basic but very clean and quiet, staff helpful and eager to assist ##### Verified traveller Stayed 3 nights in Apr 2018 ### 6/10 Okay #### Verified traveller 20 Jul 2019 ##### Verified traveller Stayed 3 nights in Jul 2019 ### 6/10 Okay #### Verified traveller 15 Jul 2019 ##### Verified traveller Stayed 1 night in Jul 2019 ### 6/10 Okay #### YUHUI 31 May 2019 ##### YUHUI Stayed 2 nights in May 2019 ### 6/10 Okay #### Verified traveller 25 May 2019 Liked: Property conditions & facilities, room comfort Disliked: Cleanliness, staff & service ##### Verified traveller Stayed 2 nights in May 2019 ## Expedia's Latest Trends ### Hotels > [SOWAKA](https://www.expedia.co.uk/Kyoto-Hotels-Luxury-Hotel-SOWAKA.h27267482.Hotel-Information) > > [Royal Twin Hotel Kyoto Hachijoguchi](https://www.expedia.co.uk/Kyoto-Hotels-Royal-Twin-Hotel-Kyoto.h41924656.Hotel-Information) > > [Tokyu Stay Kyoto Sakaiza Shijo-Kawaramachi](https://www.expedia.co.uk/Kyoto-Hotels-TOKYU-STAY-KYOTO-SHIN-KYOGOKU-DORI.h27557574.Hotel-Information) > > [Hotel Resol Kyoto Kawaramachi Sanjo](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Resol-Kyoto-Kawaramachi-Sanjo.h21926337.Hotel-Information) > > [Hiyori Stay Kyoto Kamogawa](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-Suite-Kyoto-Kamogawa-Shomen.h100205202.Hotel-Information) > > [OMO5 Kyoto Sanjo by Hoshino Resorts](https://www.expedia.co.uk/Kyoto-Hotels-OMO5-Kyoto-Sanjo-By-Hoshino-Resorts.h77089647.Hotel-Information) > > [Yuzuya Ryokan](https://www.expedia.co.uk/Kyoto-Hotels-Yuzuya-Ryokan.h20931679.Hotel-Information) > > [La'gent Hotel Kyoto Nijo](https://www.expedia.co.uk/Kyoto-Hotels-Lagent-Hotel-Kyoto-Nijo.h88182560.Hotel-Information) > > [Tokyu Stay Kyoto Sanjo-Karasuma](https://www.expedia.co.uk/Kyoto-Hotels-Tokyu-Stay-Kyoto-Ryougaemachi-Dori-Sanjo-Karasuma.h18573474.Hotel-Information) > > [Hotel The M’s Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Hotel-The-Ms-Kyoto.h61628354.Hotel-Information) > > [THE GATE HOTEL KYOTO TAKASEGAWA by HULIC](https://www.expedia.co.uk/Kyoto-Hotels-THE-GATE-HOTEL-KYOTO-TAKASEGAWA-By-HULIC.h46993133.Hotel-Information) > > [Candeo Hotels Kyoto Karasuma Rokkaku](https://www.expedia.co.uk/Kyoto-Hotels-Candeo-Hotels-Kyoto-Karasuma-Rokkaku.h64609188.Hotel-Information) > > [Kyoto Traditional Machiya House](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Traditional-Machiya-House.h17940263.Hotel-Information) > > [M’s Hotel Sanjo Omiya](https://www.expedia.co.uk/Kyoto-Hotels-Ms-INN-SANJO-OMIYA.h39604744.Hotel-Information) > > [THE MACHIYA Kamiumeya](https://www.expedia.co.uk/Kyoto-Hotels-THE-MACHIYA-Kamiumeya.h29070851.Hotel-Information) > > [Hotel Okura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Hotel-Okura.h6621.Hotel-Information) > > [The Hedistar Hotel Kyoto Nijo Comic&Books](https://www.expedia.co.uk/Kyoto-Hotels-The-Hedistar-Hotel-Kyoto-Nijo.h24976165.Hotel-Information) > > [THE GENERAL KYOTO Shijyo Shinmachi](https://www.expedia.co.uk/Kyoto-Hotels-THE-GENERAL-KYOTO-ShijyoShinmachi.h89799984.Hotel-Information) > > [Mitsui Garden Hotel Kyoto Sanjo PREMIER](https://www.expedia.co.uk/Kyoto-Hotels-Mitsui-Garden-Hotel-Kyoto-Sanjo-PREMIER.h101206013.Hotel-Information) > > [Hotel ZIZI Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-Zizi.h37754813.Hotel-Information) > > [Hotel The Celestine Kyoto Gion](https://www.expedia.co.uk/Kyoto-Hotels-HOTEL-THE-CELESTINE-KYOTO-GION.h17857390.Hotel-Information) > > [Dhawa Yura Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Kyoto-Yura-Hotel-MGallery.h34865507.Hotel-Information) > > [TASSEL HOTEL Sanjo Shirakawa](https://www.expedia.co.uk/Kyoto-Hotels-TASSEL-HOTEL-SANJYO-SHIRAKAWA.h40139654.Hotel-Information) > > [Park Hotel Kyoto](https://www.expedia.co.uk/Kyoto-Hotels-Park-Hotel-Kyoto.h63870432.Hotel-Information) > > [KOKO HOTEL Residence Kyoto Nijo Castle](https://www.expedia.co.uk/Kyoto-Hotels-KOKO-HOEL-Residence-Kyoto-Nijo-Castle.h109921765.Hotel-Information) > > [THE HOTEL HIGASHIYAMA KYOTO TOKYU, A Pan Pacific Hotel](https://www.expedia.co.uk/Kyoto-Hotels-THE-HOTEL-HIGASHIYAMA-By-KyotoTokyuHotel.h71549946.Hotel-Information) > > [Hotels in Amsterdam](https://www.expedia.co.uk/Amsterdam-Hotels.d178229.Travel-Guide-Hotels) ### Flights ---