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Reviews of RESI STAY Tsubaki

3 out of 5
RESI STAY Tsubaki
329-2, Miyagawasuji 5-Chome, Higashiyamaku, Kyoto, Kyoto

Reviews

9.2

Wonderful

Rating 10 - Excellent. 21 out of 32 reviews" "
Rating 8 - Good. 9 out of 32 reviews" "
Rating 6 - Okay. 1 out of 32 reviews" "
Rating 4 - Poor. 1 out of 32 reviews" "
Rating 2 - Terrible. 0 out of 32 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

Reviews

4/10 Poor

Sirisha

Disliked: Amenities
Stayed 3 nights in Jun 2023
Response from RESI STAY on 11 Jul 2023
Thank you for staying with RESI STAY.

10/10 Excellent

Franklin

Travelled with family
Liked: Cleanliness, room comfort
Perfect location in Kyoto
Stayed 3 nights in Oct 2022
Response from RESI STAY on 2 Nov 2022
Thank you very much for staying with RESI STAY. We are looking forward to your stay with us again in the near future.

10/10 Excellent

Stephen, OKC

Travelled with partner
Liked: Cleanliness, amenities
Centrally located in town made much of our site seeing walkable. Not really any complaints.
Stayed 4 nights in Mar 2020
Response from RESI STAY Reception Counter on 24 Mar 2020
Thank you for staying with us. It seems that it was convenient for you to look around in Kyoto city based on this accommodation. We are happy to hear good reputation. Hope to see you again in the near future!

10/10 Excellent

Karen Manuel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The place we stayed is great. A piece of advice if u check in dont ever let a man assist u he has a terrible temper ur day will be ruined by him. Just saying its up to u though
Stayed 2 nights in Dec 2019
Response from RESI STAY team on 16 Jan 2020
Thank you very much for your review. We deeply apologize about the staff at our reception counter. We have spoken to the staff involved and asked him to correct his behavior. We will make sure this will not happen again. Thank you very much for choosing us.

10/10 Excellent

Ray, California

Travelled with family
Liked: Cleanliness, amenities
Just like staying in a small apartment. Had everything we needed to survive a few days.
Stayed 4 nights in Dec 2019
Response from RESI STAY Team on 14 Jan 2020
Thank you for your review! Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. We prepared the laundry facilities and kitchen with many kitchen goods, so we hope our guests can stay at this accommodation even long stay. We would be happy if you come back to stay with us in the future!

10/10 Excellent

Yong Ei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and well maintained. Great location. Highly recommended.
Stayed 5 nights in Dec 2019
Response from RESI STAY team on 24 Dec 2019
Thank you for your review. We hope you had a good time at our place. We are very much looking forward to seeing you again. Thank you for choosing us.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location that provided us easy access to many cultural sites and restaurants. It was within a ten minute walk to the nearest train station, and about a 15 minute walk to a larger, and much busier shopping area. We enjoyed the area immensely, and would highly recommend this location.
Stayed 2 nights in Jul 2019
Response from RESI STAY team on 22 Aug 2019
Thank you for your review. We are glad you enjoyed your stay with us. We hope to see you again in the future.

8/10 Good

Elise, New jersey

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great location, great bathroom, nice design. Free shuttle to the property is a plus. If I have to pick one thing, washer and dryer takes too long to get clothes washing done.
Stayed 2 nights in Apr 2019
Response from RESISTAY Team on 25 Apr 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto We would be happy if you come back to stay with RESISTAY again in the near future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Koan Bettei Resi Stay review
I would rate this as one of the best and clean places to stay if you do not mind a little bit of walking to the station
Stayed 2 nights in Mar 2019
Response from RESI STAY reception counter on 9 May 2019
Thank you very much for your comment. We are happy to hear that you love our accommodation. We believe that this accommodation and this area can make you feel deeply Kyoto. We are looking forward to seeing you again in the future.

10/10 Excellent

pernille

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from RESISTAY Team on 14 Mar 2019
Thank you for your feedback. We would be happy if you come back to stay with RESISTAY again in the near future.

8/10 Good

Volodymyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Apartment was great and staff was nice. Take a note, that reception and apartment are based in two different locations. Hotels.com shows apartment location only, while reception is based near Kyoto station and you need to get there first for check-in purposes.
Stayed 3 nights in Dec 2018
Response from RESI STAY team on 3 Jan 2019
Thank you for your review. We are glad you enjoyed your stay with us. We show you that our reception counter is a different place from the accommodation on the website. We hope to see you in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to Shijo/Sanjo/Nishiki Mkt, Kawaramachi Station hence was great. 10 to 15 min walk to Gojo Subway Station, 1.6km yo Shijo Subway Station so no so convenient for subway. Apartment was very clean, and kitchen/clothed washing area had detergents; kitchen was adequately equipped. New building currently. Good experience.
Stayed 6 nights in Dec 2018
Response from RESI STAY team on 20 Dec 2018
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

Yun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is newly refurbished with nice modern design. Superior Quad is quite spacious with double bathroom. Location is great, very close to Koma River. The hotel is like semi-self-serving. That means no staff in the hotel, no cleaning service during stay, which sounds inconvenient but ends up making no much difference. I am very pleased to the stay in this hotel. Only limitation is that it’s only available for 2+ days stay.
Stayed 2 nights in Dec 2018
Response from RESI STAY team on 20 Dec 2018
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Kyoto
It was a nice place to stay. Good location and services were good.
Stayed 4 nights in Dec 2018
Response from RESI STAY Team on 20 Dec 2018
Thank you very much for your review on our service and accommodations. We are happy to hear you enjoyed your stay with us! Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us. RESISTAY Team

8/10 Good

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Nov 2018
Response from RESI STAY team on 22 Nov 2018
Thank you for staying with us. Hope you had a wonderful time here in Kyoto

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay in best area of Kyoto!
This hotel was more like a studio apartment, nicely appointed and in a great neighborhood. There are no staff on site. Everything is accessible with codes and keys once you check in at the main reception office near the Kyoto train station. Staff are available by phone. We actually left a sweater there accidentally and they sent someone over the retrieve it for us. I would highly recommend this hotel!
Stayed 3 nights in Oct 2018
Response from RESI STAY reception counter on 18 Oct 2018
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future.

6/10 Okay

Liesbet

Liked: Property conditions & facilities
Disliked: Room comfort
Brand new apartment, still smelled unpleasantly of paint. Very high tech amenities but the airco was weak, especially in the big room. Unclear which otjer fans were running and how to turn them off. No atmosphere, just another average money maker, support staf is an hour away which is inconvenient.
Stayed 3 nights in Jul 2018
Response from RESI STAY Reception Counter Leah on 29 Jul 2018
Thank you for staying with RESI STAY in our apartment-style accommodation here in Kyoto. RESI STAY Koan Bettei is a recently opened accommodation so all the facilities inside the building are new! We are making changes to the settings to the air conditioner and so we feel confident that guests will find that and the other high-tech amenities in the room convenient for their stay.

8/10 Good

Kazuyoshi

Travelled with family
Liked: Cleanliness
立地はよい LUUPもすぐそこ 周辺は静か セキュリティもいい お風呂のお湯がぬる過ぎ お湯はりの設定温度を変えてもぬる過ぎ
Stayed 2 nights in Feb 2024

8/10 Good

Riri

Travelled with family
Liked: Cleanliness, property conditions & facilities
洗濯機を当てにしていたのですが、乾燥に苦労しました（洗濯機の乾燥機能やお風呂場の洗濯ヒモを駆使しても乾かず）。 それ以外は、立地も良く、部屋にダイニングスペースがあったり、グループや家族で泊まるには最高です。
Stayed 4 nights in Sep 2021
Response from RESI STAY on 12 Oct 2021
この度はご宿泊いただきまして、ありがとうございました。 お部屋には洗濯機はございますが、乾燥機がないため、ご不便をお掛けいたしました。 貴重なご意見ありがとうございます。 1グループ様にも最適な別タイプもございますので、またぜひご利用ください。

10/10 Excellent

Chun Hei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2020
Response from RESI STAY Team on 28 Jan 2020
Thank you for staying with us. We hope you had a wonderful time here in Kyoto.

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
真的很方便,住的很舒服！
Stayed 3 nights in Dec 2019
Response from RESISTAY reception counter on 16 Dec 2019
Thank you very much for your positive review.

10/10 Excellent

Aymeric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Logement au cœur du Japon traditionnel.
Super appartement dans le quartier de Gion de Kyoto. Situé dans une rue calme avec beaucoup de charme. Arrêt de métro ou de bus à deux pas. Super bien situé, pour visiter Kyoto et les villes voisines. Le navette mise à disposition pour rejoindre l’appartement est très pratique. Une bagagerie est à disposition si on arrive plus tôt. Mon séjour dans ce logement a été très agréable.
Stayed 5 nights in Nov 2019
Response from RESI STAY team on 11 Nov 2019
Thank you for your review. We are glad you enjoyed your stay with us. We have various kinds of accommodations in various locations. We hope to see you again in the near future.

10/10 Excellent

Fakrou, Paris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Très bon hotel de grand qualité et bien situé.tres bon accueil
Stayed 4 nights in Aug 2019
Response from RESI STAY team on 28 Aug 2019
Thank you very much for your review on our service and accommodations. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019
Response from RESI STAY team on 22 Aug 2019
Thank you for your good evaluation. We are glad you enjoyed your stay with us. We hope to see you again in the future.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
洗濯物を入れるかごがあると良い。また、ハンガーももう少しあると良いと思う。
Stayed 2 nights in Aug 2019
Response from レジステイチーム on 22 Aug 2019
レビューをいただきありがとうございました。 貴重なご意見をありがとうございます。 また京都にお越しの際にはぜひレジステイをご利用くださいませ。

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
快適な滞在
京都駅にてのチェックインが一手間ではありますが、滞在自体は静かで風情のあるエリアの綺麗な家屋で、リネン系もたっぷりご用意頂き、大満足でした。
Stayed 2 nights in Dec 2018
Response from RESI STAY team on 3 Jan 2019
レビューをいただきましてありがとうございます。 ご滞在をお楽しみいただけましたようで、大変うれしいく思います。 またのお越しをお待ちいたしております。

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, property conditions & facilities
スリッパがなくて 日本人だからスリッパ欲しかったです。あとは最高でした！
Stayed 2 nights in Dec 2018
Response from レジステイ レセプションカウンター on 3 Jan 2019
レビューをいただきましてありがとうございます。 スリッパはお部屋にご用意いたしておりましたのですが、わかりにくくて申し訳ございませんでした。 お問い合わせいただきましたらご案内できましたのですが、ご不便をおかけいたしました。 どうぞまたお越しくださいませ。

10/10 Excellent

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
快適
近場にいろんな観光スポットもあり、立地もよく快適に過ごせました。 洗濯機も乾燥つきで、洗剤もありよかった。 ただ、冷蔵庫に前の人のオレンジジュースが残っていた事だけが残念。
Stayed 2 nights in Dec 2018
Response from レジステイ レセプションカウンター on 3 Jan 2019
レビューをいただきましてありがとうございます。 ご滞在をお楽しみいただけましたようでうれしく思います。 冷蔵庫に飲み物が残っていましたことにつきましては、誠に申し訳ございませんでした。 清掃会社と連絡を取り、今後はこのようなことがないように十分気を付けていきたいと存じます。

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
no room service, overall is OK ~
no room service, overall is OK ~
Stayed 2 nights in Dec 2018
Response from RESI STAY Team on 20 Dec 2018
Thank you very much for your review on our service and accommodations. RESISTAY locations are different from hotels in that you can stay in your apartment as if you live in Kyoto. Since that is the case, our accommodations are self-service which provides you privacy and freedom during your stay. Hearing about your experience is very helpful for us to increase our guests’ satisfaction during their stay in Kyoto. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us. RESISTAY Team

10/10 Excellent

FangRu

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018
Response from RESISTAY Team on 10 Nov 2018
Thank you for your review. If you have any comment please let us know. RESISTAY has several kinds of accommodations in Kyoto, from apartment-style rooms to Kyoto Townhouses. We would be happy if you come back to stay with RESISTAY again in the near future. Thank you very much for choosing us.

10/10 Excellent

misao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客室の清潔感が大変気に入りました｡繁華街からも近く買い物へ行くのも楽でした｡周りに観光名所が沢山あって交通の便も良く観光するのに便利でした｡ 又､レセプションセンターの方にも親切にして頂き大変満足した旅行となりました｡ 又利用したいです｡
Stayed 2 nights in Oct 2018
Response from RESI STAY レセプションカウンター on 26 Oct 2018
この度はRESISTAYにご滞在いただき、誠にありがとうございました。お客様の貴重なご意見をもとにサービス向上に努めてまいります。 RESISTAYには様々な宿泊施設がございます。また京都へお越しの際は、個性豊かなRESISTAYの宿泊施設の中からお選びいただければ幸いです。 またのご利用をRESISTAYスタッフ一同心よりお待ちしております。

10/10 Excellent

YA HSUEH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018
Response from RESI STAY reception cpunter on 1 Sept 2018
Thank you for your feedback. We hope you had an amazing time in Kyoto. We look forward to seeing you again in the near the future.