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A large hotel with many restaurants and facilities. Staff most helpful and engaged in conversation in English to the best of their ability. Stayed in an executive level room,level 27 with wonderful views of Kobe. The executive lounge was well stocked as well. Well worth the extra charge for the room ...
Very good value for money Nice bars and dining Clean and charming
Have everything, even the teas. Water is drinkable. Nice view and cozy hallway+room
First off, not easy to find. Look for shop front 'Zest'. Friendly German lad checked us in but bless him, didn't seem like he knew what he was doing. Apartment had spectacular view of Kobe, but sadly was a little dilapidated. Towels supplied smelled awful. Our bedroom door didn't lock. Disappointed ...
High end class hotel: comfy beds, stylish and modern interior, good wifi. Very convenient, small touches that go a long way, e.g. free mini-bar with big selection of items. Nice walk (10-15 min) to the best Kobe beef restaurants.
It still gives me the same nice feeling after having started staying here repeatedly since 20 years ago. The clean and well furnished room, the ever helpful staff with their customary hospitality and service standard.
Great customer service and club room with club lounge was great！Hot spring was such a wonderful option for this hotel. I will come back for this hotel.
Located 5 minutes away from the Shinnomiya central station in Kobe. This hotel boasts cheap prices and good rooms. The bed was big and comfy despite it being too rough for my taste. The bathroom was bigger than expected. The only drawback was the minimalist shirt cabinet, it could only carry 2 hangers. ...
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