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Hotel Okura Kobe

Photo gallery for Hotel Okura Kobe

Primary image
Indoor pool, seasonal outdoor pool
Desk, blackout curtains, soundproofing, iron/ironing board
View from room
Desk, blackout curtains, soundproofing, iron/ironing board

Overview of Hotel Okura Kobe

Hotel Okura Kobe

4.0 star property

4.6/5 Wonderful

Guests rated this property 4.6/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Map
2-1 Hatoba-cho, Chuo-ku, Kobe, Hyogo-ken, 650-8560

Explore the area

  • Popular LocationMeriken Park3 min walk
  • Popular LocationKobe Tower10 min walk
  • Popular LocationKobe Harborland11 min walk
  • AirportOsaka (KIX-Kansai Intl.)50 min drive

Choose dates to view prices

About this area

Kobe

Hotel Okura Kobe is located in Kobe City Centre, a neighbourhood in Kobe, and is near the airport and on the waterfront. Port of Kobe Earthquake Memorial and Rokko Garden Terrace are notable landmarks, and travellers looking to shop may want to visit Motomachi Shopping Street and Kobe Harborland. Looking to enjoy an event or a game while in town? See what's happening at Noevir Stadium Kobe or Kobe Universiade Memorial Stadium.
Visit our Kobe travel guideOpens in a new window
Map

What's nearby

  • Port of Kobe Earthquake Memorial - 1 min walk
  • Meriken Park - 3 min walk
  • Kawasaki Good Times World - 5 min walk
  • Kobe Tower - 10 min walk
  • Kobe Harborland - 11 min walk

Getting around

  • Minatomotomachi Station - 6 min walk
  • Kobe Station - 16 min walk
  • Osaka (KIX-Kansai Intl.) - 50 min drive

Restaurants

  • EST.EST. - 4 min walk
  • Blue Bottle Coffee - 5 min walk
  • KOKOSICA - 5 min walk
  • Patisserie Mont Plus - 6 min walk
  • YAMATO - 7 min walk

About this property

Hotel Okura Kobe

Waterfront Kobe hotel in Kobe City Centre, near Port of Kobe Earthquake Memorial
Along with 4 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas and free train station pick-up are also provided. Additionally, a bar/lounge, outdoor tennis courts and a sauna are on-site.
Hotel Okura Kobe offers 474 accommodations with free newspapers and complimentary bottles of water. A pillow menu is available. 26-inch Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

2 outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Languages

English, Japanese

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks are required at the property
Hand sanitiser provided
Enhanced food service safety measures are in place
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (JPY 1000 per night; includes in/out privileges)
  • Motorhome/coach/lorry parking (subject to charges) on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free return train station shuttle from 8:30 AM to 9:30 PM
  • Train station shuttle at scheduled times

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10 AM: JPY 3300 for adults and JPY 1800 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 1 bar
  • Room service available

Restaurants on site

  • RESTAURANT EMERALD
  • TEPPANYAKI SAZANKA
  • TOH-KA-LIN(CHINESE)
  • CAFE RESTAURANT CAMELLIA
  • YAMAZATO JAPANESE CUISINE

Things to do

  • 2 outdoor tennis courts
  • Fitness centre
  • Golf driving range
  • Indoor pool
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Tennis

Family friendly

  • Babysitting (surcharge)
  • Cots/infant beds (surcharge)
  • Indoor pool
  • Laundry facilities
  • Fridge
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Garden

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Wheelchair-accessible parking
  • Wheelchair accessible (may have limitations)
  • Wheelchairs available on site

More

  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Pillow menu

Bathroom

  • Deep-soaking bath
  • Electronic bidet
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 26-inch flat-screen TV
  • Digital channels

Food and drink

  • Free bottled water
  • Fridge

More

  • Desk
  • Free newspapers
  • In-room massage
  • Iron/ironing board (on request)
  • Phone
  • Slippers
  • Soundproofing

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Policies

Check-in

Check-in from 3:00 PM - midnight
Late check-in subject to availability

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are available for JPY 1210.0 per day

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: JPY 3300 for adults and JPY 1800 for children (approximately)
  • Self-parking fee: JPY 1000 per night (in/out privileges)
  • Crib (infant bed) fee: JPY 1210.0 per day
  • A facilities fee includes use of: swimming pool; fitness facilities

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to August
The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hotel Okura Kobe
Kobe Hotel Okura
Kobe Okura
Kobe Okura Hotel
Okura Hotel Kobe
Okura Kobe
Okura Kobe Hotel
Hotel Okura Kobe Kobe
Hotel Okura Kobe Hotel
Hotel Okura Kobe Hotel Kobe

Frequently asked questions

Overall score and ratings

4.6

Wonderful

Rating 5 - Excellent. 688 out of 1004 reviews
5 - Excellent 69%
Rating 4 - Good. 243 out of 1004 reviews
4 - Good 24%
Rating 3 - Okay. 49 out of 1004 reviews
3 - Okay 5%
Rating 2 - Poor. 14 out of 1004 reviews
2 - Poor 1%
Rating 1 - Terrible. 10 out of 1004 reviews
1 - Terrible 1%

4.6/5

Cleanliness

4.6/5

Staff & service

4.4/5

Amenities

4.5/5

Property conditions & facilities

4.4/5

Eco-friendliness
Write a review

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like the atmosphere.
Stayed 2 nights in Aug 2022

5/5 Excellent

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2022

4/5 Good

Stayed 1 night in May 2022

5/5 Excellent

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Staff was really nice, location perfect for shopping walkable distance and hotel well kept, also bakery is very tasty.
Stayed 1 night in Apr 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel. I’ve stayed at the Hotel Okura Kobe many times and keep coming back for the rooms which are excellent – both clean and sufficiently spacious – and the superior service. The buffet breakfasts are also excellent. The Hotel also operates an extremely convenient shuttle bus that goes to Sanomiya Station [the main train station in Kobe] every 20 minutes for most of each day which makes it feasible – by taking the Rapid and Super-Rapid JR Trains [note: these are not Shinkansen trains but are still quite fast and much more economical] – to also sightsee in Osaka and Kyoto while staying in Kobe.
Stayed 3 nights in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2022

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2022

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a superb hotel. The service was superb, the cleanliness was superb and the breakfast consisted of a large selection of excellent food -- both Japanese and Western.
Stayed 2 nights in Nov 2021

4/5 Good

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2021

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
ホテルオークラ神戸のいいところは景色！それをメインの楽しみとして行ったのですが、スタッフの対応や近距離の散歩、食事も最高でした！
Stayed 1 night in Sep 2021