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Get an overview of this hotelFamily-friendly Kobe hotel in Kobe City Centre, near Port of Kobe Earthquake Memorial

Collecting Nectar Points

Popular property highlights

Free WiFi
Indoor pool
Babysitting or childcare (surcharge)
24-hour front desk
Multilingual staff

Location

Located in the city centre of Kobe, this hotel is near the airport and within walking distance of Port of Kobe Earthquake Memorial, Meriken Park and Kobe Tower. Also nearby are Kawasaki Good Times World and Motomachi Shopping Street.

Hotel features

Along with 4 restaurants, this hotel has an indoor pool and a health club. Free WiFi in public areas, a free area shuttle and free train station pick-up are also provided. Additionally, a bar/lounge, a coffee shop/café and outdoor tennis courts are on-site.

Room amenities

All 475 soundproofed rooms provide free WiFi, free wired Internet and minibars. Guests can enjoy deep soaking bathtubs, and other standard amenities include fridges, room service (during limited hours) and flat-screen televisions.

Languages Spoken

Renovations & Closures

The property will be renovating from 04 June 2018 until 15 June 2018 (completion date subject to change). The following areas are affected:
  • Fitness facilities
During renovations, the hotel will make every effort to minimise noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to an indoor pool and a seasonal outdoor pool, Hotel Okura Kobe provides outdoor tennis courts and a health club. Dining is available at one of the hotel's 4 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site, and wired and wireless Internet access is complimentary.

This family-friendly hotel also offers a sauna, multilingual staff and gift shops/news stands. An area shuttle and A train station pick-up shuttle are complimentary for guests. Parking is available on-site at a surcharge.

Hotel Okura Kobe has designated areas for smoking.

  • Bar/lounge 
  • Babysitting or childcare 
  • Lift 
  • Indoor pool (heated) 
  • 24-hour front desk 
  • Conference space 
  • Porter 
  • Meeting rooms 6 
  • Built in 1989 
  • Coffee shop or café 
  • Free WiFi 
  • Dry cleaning/laundry service 
  • Self parking (surcharge) 
  • Sauna 
  • Health club 
  • Babysitting or childcare (surcharge) 
  • Free wired Internet 
  • Computer station 
  • Outdoor seasonal pool 
  • RV, bus, truck parking 
  • Safe-deposit box at front desk 
  • Free area shuttle 
  • Luggage storage 
  • Hair salon 
  • Breakfast available (surcharge) 
  • Number of restaurants - 4 
  • Gift shops or newsstand 
  • Designated smoking areas 
  • Shopping on site 
  • Free train station pickup 
  • Outdoor tennis courts - 2 
  • Total number of rooms - 475 
  • Number of floors - 35 
  • Garden 
  • Tennis on site 
  • Multilingual staff 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Soundproofed rooms  
  • Outdoor tennis courts  
  • Area shuttle (complimentary)  
  • Babysitting or childcare (surcharge)  
  • Refrigerator  

Internet

Available in all rooms: Free WiFi , Free wired Internet

Available in some public areas: Free WiFi , Free wired Internet

Languages Spoken

  • English
  • Japanese

Parking

Self parking (surcharge), RV, bus, truck parking

Room Amenities

  • Deep soaking bathtub 
  • Slippers 
  • Desk 
  • In-room climate control (air conditioning) 
  • Digital TV service 
  • Flat-panel TV 
  • Daily housekeeping 
  • Soundproofed rooms 
  • Iron/ironing board (on request) 
  • Air conditioning 
  • Free newspaper 
  • Refrigerator 
  • Minibar 
  • Hair dryer 
  • Room service (limited hours) 
  • Phone 
  • Free WiFi 
  • Number of bathrooms -  
  • Private bathroom 
  • Free toiletries 
  • In-room massage available 
  • Shower/tub combination 
  • Free wired Internet 
  • Blackout drapes/curtains 
  • Pillow menu 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

RESTAURANT EMERALD – This restaurant specialises in French cuisine and serves lunch and dinner. Open select days.

TEPPANYAKI SAZANKA – This steakhouse serves lunch and dinner. A children's menu is available. Open daily.

TOH-KA-LIN(CHINESE) – This restaurant specialises in Chinese cuisine and serves lunch and dinner. A children's menu is available. Open daily.

CAFE RESTAURANT CAMELLIA – This coffee shop serves breakfast, lunch and dinner. A children's menu is available. Open daily.

YAMAZATO JAPANESE CUISINE – This restaurant specialises in Japanese cuisine and serves breakfast, lunch and dinner. A children's menu is available. Open daily.

Room service (during limited hours) is available.

Nearby Things to Do

Outdoor tennis courts and a health club are featured at the hotel. An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at midnight

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cribs (infant beds) are available for JPY 1188 per night.

Pets

  • Pets stay for free

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.
Union Pay
No rollaway/extra beds available
Pets allowed (no fees)
Debit cards not accepted
Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.
  • Fee for buffet breakfast: JPY2970 for adults and JPY1663 for children (approximately)
  • Self-parking fee: JPY1000 per night
  • Crib (infant bed) fee: JPY1188 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

  • Hotel Okura Kobe
  • Okura Kobe

We should mention

Up to 3 children aged 12 years old and younger stay for free when occupying the parent or guardian's room, using existing bedding. The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc.). Additionally, accommodation proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.


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