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Get an overview of this hotelLuxury Bentencho hotel in Sannomiya with 3 restaurants

Location

Located in Sannomiya, this luxury hotel is within a 5-minute walk of Kobe City Museum, Higashi Yuenchi Park, and Sannomiya Shrine. Kobe City Hall and Shin-Kobe Trail are also within 10 minutes.

Hotel Features

This hotel features 3 restaurants, a health club, and a bar/lounge. WiFi in public areas is free. Other amenities include a coffee shop/café, a conference center, and self parking.

Room Amenities

All 116 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and flat-screen TVs with digital channels. Guests will also find refrigerators, minibars, and room service.

Hotel Amenities

Hotel Amenities

Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary. 8 meeting rooms are available. This luxury hotel also offers a health club, spa services, and a terrace. Concierge services and wedding services can be provided. Onsite parking is available (surcharge).

  • Luggage storage 
  • Express check-in 
  • Wedding services 
  • Express check-out 
  • Multilingual staff 
  • Health club 
  • Safe-deposit box at front desk 
  • 24-hour front desk 
  • Babysitting or childcare (surcharge) 
  • Total number of rooms - 116 
  • Number of floors - 17 
  • Bar/lounge 
  • Breakfast available (surcharge) 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Concierge services 
  • Conference space 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Gift shops or newsstand 
  • Hair salon 
  • Tours/ticket assistance 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Meeting rooms 8 
  • Terrace 
  • Porter/bellhop 
  • Conference center 
  • Self parking (surcharge) 
  • Year Built 2010 
  • Number of restaurants - 3 
  • Number of meeting rooms - 8 
  • Number of buildings/towers - 1 
  • Spa services on site 

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet

Parking

Self parking (surcharge)

Room Amenities

  • Connecting/adjoining rooms available 
  • In-room safe (laptop compatible) 
  • Digital TV service 
  • Private bathroom 
  • Designer toiletries 
  • Desk 
  • In-room climate control (air conditioning) 
  • Bidet 
  • Premium bedding 
  • Free newspaper 
  • Air conditioning 
  • Phone 
  • Free bottled water 
  • Refrigerator 
  • Minibar 
  • Daily housekeeping 
  • Bathrobes 
  • Free toiletries 
  • Hair dryer 
  • In-room massage available 
  • Slippers 
  • Separate bathtub and shower 
  • Rainfall showerhead 
  • Iron/ironing board (on request) 
  • Flat-panel TV 
  • Free WiFi 
  • Free wired high-speed Internet 
  • Room service (limited hours) 
  • Down comforter 

Where to Eat

Buffet breakfasts are available for a surcharge.

The House of Pacifc - This restaurant specializes in Italian cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.

J.W. Hart - This bar serves light fare only.

Sushi Kanbe - This sushi bar specializes in sushi and serves lunch and dinner.

Medium Rare - Overlooking the ocean, this steakhouse serves lunch and dinner. A children's menu is available.

J.W. Hart Cafe - This café serves brunch, lunch, dinner, and light fare.

Room service (during limited hours) is available.

Nearby Things to Do

Recreational amenities at the hotel include a health club.

Spa Services

  • Prenatal massage 
  • Reflexology 
  • Aromatherapy treatments 
  • Massages 
  • Body treatments 
  • Facial treatments 

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Accessible bathroom 
  • Roll-in shower 
  • In-room accessibility 

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-in time ends at 3 AM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JPY 6500 per night.

Pets

  • Pets not allowed

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

  • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation.

Debit cards not accepted

No cribs (infant beds) available

Parking height restrictions apply

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: JPY 2950 for adults and JPY 1700 for children (approximately)
  • Self parking fee: JPY 1500 per night
  • Rollaway bed fee: JPY 6500 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Name

We should mention

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Up to 2 children 6 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.


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