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"Clean room,comfy bed,staff were friendly,welcoming & helpful,good food & a great location"

"There were shop near by, the hotel is easily accessible "

"Door wouldn’t close and a mental strip Fell off it . Bathroom door knob was broken . Bath silicone full of mold "

"Great location, free car park, friendly staff, lovely room with en-suite and at a fantastic price. Would highly recommend. "

"Room was ok. Small double bed. No headboard, just the wall behind the bed. No hot water in peak times. No black out curtains at all. Lighting very dim in the room so impossible to put make up on anywhere other than the bathroom. "

"Great location for the shops and restaurants, room clean and tidy, didn’t have very much interaction with staff apart from checking in, very pleasant lady and gave us information about the hotel, the only thing that lets the hotel down is the the common areas and stairways are very tired and some areas the carpet is very worn, but this wouldn’t stop us staying in the future "

"Lovely location, amazing spa. Food in the waterside was lovely, breakfast was also great with alot of variety. Would definitely book again"

"We had an excellent stay. All of the staff were very helpful. The room was large and clean. We enjoyed the gym, pool, sauna and steam room. The leisure centre members were very welcoming and friendly also. Dinner and breakfast were very good. We will come and stay again. "

"Great location as a hub for Mid Wales and Shropshire visit. Historic hotel in the middle of Welshpool. "