3 restaurants, breakfast, lunch, dinner served; Japanese cuisine
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Reviews of TAI Urban Resort

4.5 out of 5
TAI Urban Resort
Qianzhen District Linsen 4th Rd 189, Kaohsiung, Kaohsiung City

Reviews

9.0

Wonderful

Rating 10 - Excellent. 25 out of 34 reviews" "
Rating 8 - Good. 5 out of 34 reviews" "
Rating 6 - Okay. 1 out of 34 reviews" "
Rating 4 - Poor. 1 out of 34 reviews" "
Rating 2 - Terrible. 2 out of 34 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hin Cheung

Stayed 2 nights in Nov 2023

10/10 Excellent

Yuh, Danville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Daisuke

Liked: Cleanliness, staff & service, property conditions & facilities
デザインとアートが素敵 新市街に位置していて 旧市街からは離れている。
Stayed 2 nights in May 2024

10/10 Excellent

Kuan Liang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
아주 좋아요
아주 깨끗하고 쾌적했습니다. 가기 전 요청했던 아기욕조도 미리 준비해주셨어요. 우리가족뿐 아니라 함께했던 어머니부터 나이어린 조카까지 모두 편안하게 이용했습니다. 가오슝에 간다면 또 이용할 예정입니다.
Stayed 3 nights in Dec 2023

8/10 Good

WENG I

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
硬件配套，設備，房間細節都可說是一流。從25樓check in至進入房間，酒店佈置及環境給人有種度假感覺，很舒適放鬆。 直到早餐時段，整個感覺就改變了，由放鬆變回忙碌，早餐的食物質素不錯，種類亦多，唯餐飲職員很忙，忙得讓人感到很不自在很不放鬆，即使有即煮的麵食，但職員忙著其他的準備，讓人都不好意思打斷他們為自己做麵，同樣情形出現在冷盤凍肉，因要職員夾給我們，但他們總是忙著做其他工作，而最重要是在入住三天的早餐，9成的餐飲職員都是無笑容無表情，排除食物質素，整個餐飲體驗真的很差。唯一在餐廳值得加分的體驗，是泳池職員到來跟客人聊天，告知之後有活動，可以一會兒到泳池參加，非常熱情健談，給客人很親切的感覺。但同時突顯餐飲服務員工的不足。 最後還有個小意外發生，退房當天先寄存行李，當回來取時，有一件行李不見了，最後擾攘了15分鐘多才找回，雖這不是個很好的體驗，但該負責行李的職員都很努力去找，知我們趕著要出機場，還立刻走出去幫忙叫計程車，讓我們都沒有可怪責的理由，最後大家都帶著笑容說再見，希望我們下次再來。 排除餐飲服務，整個入住接近完美，希望下次有機會再來，介時餐飲服務可以有改善吧！
Stayed 3 nights in Nov 2023

10/10 Excellent

MEI LAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

8/10 Good

Po Yan

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
早餐一般 轉電梯比較麻煩
Stayed 3 nights in Nov 2023

10/10 Excellent

Cecilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Pinhan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Marina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly , rooms is spacious . Hotel is beautiful ! Excellent service .
Stayed 2 nights in Oct 2023

10/10 Excellent

Hyeonsuk

Stayed 2 nights in Oct 2023

10/10 Excellent

peiti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Hsinju

Stayed 1 night in Sep 2023

10/10 Excellent

Tsz Ching

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Jul 2023

10/10 Excellent

yuwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
除了隔音 一切都不錯
Stayed 1 night in Sep 2023

10/10 Excellent

Irene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a delux hotel and room price is high compared to others I book in Taiwan. But I think it is somehow justified. Room is spacious, all staffs are friendly amd helpful. Location is excellent. I can see very nice view from my room too. Inside it provides snacks and drinks free. My daughter commented the room is like our home with a feeling of warmth. Overall it is excellent!
Stayed 1 night in Aug 2023

10/10 Excellent

tak chun

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

HIROMITSU

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
とても清潔で安心して宿泊出来ました
Stayed 1 night in Jun 2023

10/10 Excellent

Wen yen

Travelled with family
Stayed 1 night in Jun 2023

10/10 Excellent

meng hung

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
高空泳池非常漂亮,早餐也不錯.
Stayed 1 night in Jun 2023

10/10 Excellent

ching chao

Stayed 2 nights in Jun 2023

8/10 Good

Ka wai

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
客服超讚
酒店又大又新，有多間餐廳可以選擇，有infinity pool游泳池, 清潔程度良好。可惜步行十分鐘內的沒有餐廳或購物中心，在三十幾度的天氣下，每每要打車出去，有點不方便。不過，旁邊的圖書館很美，可以打卡。客服和職員也很有善，今次旅程多謝客服的幫忙解決了很多行程上遇到的問題，值得贊。
Stayed 2 nights in Jun 2023

2/10 Terrible

TSAI JEN

Travelled with family
Disliked: Room comfort
床的部份有遐疵 ，會叫！不舒適 ！
Stayed 1 night in May 2023

4/10 Poor

SHINEI

Stayed 2 nights in May 2023

10/10 Excellent

Yi Chi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
房間很大，非常舒適，放空休息很棒
Stayed 1 night in Apr 2023

2/10 Terrible

WEI SHENG

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
花錢沒服務沒品質的假5星飯店
服務人員態度水平很低。房間電視只有有線頻道。連住2天就是因為無邊際泳池。結果出發前才告知不開放。.....
Stayed 2 nights in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023

8/10 Good

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2023
Response from 承億酒店 on 18 Jan 2023
敬愛的 Charles 您好：感謝您蒞臨承億酒店，很高興得知您在酒店渡過了美好的旅程，謝謝您對於酒店內的設施、房間設備以及人員服務的認同與肯定。承億酒店秉持著以誠待客的台式服務精神， 將溫暖的人情味帶給 每一位遠道而來的貴賓，期待您們在本鄉之外，也能找到他方歸屬。再次感謝您的支持，也誠摯歡迎您再度蒞臨。敬祝平安順心、身體康健。承億酒店

10/10 Excellent

JUNG CHUN

Stayed 1 night in Jan 2023
Response from 承億酒店 on 17 Jan 2023
敬愛的JUNG CHUN您好，感謝您蒞臨承億酒店，很高興得知您在酒店渡過了美好的旅程，謝謝您對於酒店內的設施、房間設備以及人員服務的認同與肯定。承億酒店秉持著以誠待客的台式服務精神， 將溫暖的人情味帶給 每一位遠道而來的貴賓，期待您們在本鄉之外，也能找到他方歸屬。再次感謝您的支持，也誠摯歡迎您再度蒞臨。敬祝平安順心、身體康健。承億酒店

6/10 Okay

Henry

Travelled with family
Liked: Cleanliness
環境設計美觀但隔音有待加強
Response from 承億酒店 on 18 Jan 2023
尊敬的 Henry 您好：感謝您將承億酒店的經驗回饋給我們，很遺憾此次的入住體驗未能符合您的期待，對於酒店內的設備設施，造成您的不便，我們責無旁貸並向您致上最深的歉意。感謝您細心的回饋，並提出如此寶貴的建議，我們定會秉持著最高服務原則努力精進與改善加強受訓 ，您的意見是我們持續改進的動力，衷心期盼您再度蒞臨承億酒店，讓我們為您提供更完善的服務，謝謝。敬祝平安喜樂、身體康健。承億酒店