Kandersteg Hotel Guide - Luxury Hotels in Kandersteg, Switzerland

Very friendly and helpful reception. Nice rooms. Excellent breakfast. Easy access to train, gondola and hiking trails. Easy to find.

Very close to train - ost - 5 minute walk, beautiful and old, beautiful view, next to a funicular that goes up the mountainside,, helpful employees - great recommendations to restaurants - helpful with train schedules, very clean and comfortable.

It is a charming hotel with breathtaking views but the rooms were quite small, dark and VERY noisy. I thought the beds were very comfortable despite hearing lots of negative reviews. Bathroom was clean and modern with lots of amenities. It is the heart of the town so easily walkable but not really much to do in the town and very little shopping if that is what you are looking for. There is a coop grocery which was handy for small items. The rooms are new and modern but very small. You can hear all the noise in the hallways and the walls are paper thin which isn't much fun when you are in a room next to a crying toddler. We were facing the pool which was especially noisy especially when said toddler is in the pool screaming. We were also serenaded at 8am by a woman singing at the top of her voice in the pool. We also had a balcony which was nice but fyi it isn't private and you can hear everyone on their balconies and dragging chairs around. There is no coffee/tea in the room which was disappointing especially given it is a luxury hotel but the free breakfast more than made up for it, it is outstanding. Lots of variety and in a lovely setting. We didn't use the restaurant other than breakfast but planned to order room service but menu was very small with limited selection so we decided to venture out to a local restaurant instead. We stayed 2 nights and on our second day our room was not serviced. We were out until 1:15 and by then they hadn't been so we decided to take a nap

We stayed at the Crans Ambassador over a long weekend and particularly liked the fact that the hotel is very child friendly. Our daughter was given a welcome gift upon arrival, her own child-sized robe and slippers and really enjoyed her time at the swimming pool after skiing. The pool is always available to children (I think some other areas of the spa are reserved for adults during certain hours) and they have foam floats and noodles. The staff were courteous and genuinely eager to help. Weeks before we arrived, the concierge provided me via email all the information needed regarding ski lessons, ski hire, transportation etc. They actually arranged our lessons and we got all the equipment from the sports shop adjacent to the hotel. We stayed in a deluxe room on the 7th floor (same floor as the reception), it was lovely and reasonably spacious with its own little terrace with mountain views. There was a good variety at breakfast, my daughter particularly liked the crepes and pancakes. The closest ski lift is 5' walk and it takes you to the nursery slopes where a lot of the ski schools have a meeting point. We had arranged for the ski instructor to meet us outside the hotel the first day. You can get ski passes at the hotel (but only for a full day). You can get half day passes from the tills near the ski lift. The hotel is closest to Montana, about a 10' walk but the hotel shuttle is usually available to take you / pick you up (we didn't have a car).

The stay was perfect tye location absolutely amazing The staff are very friendly

Very nice Hôtel. Top service. Beautiful room brand new. Very good food.

Very nice quite hotel, very well located just right in front of the train station at Grindelwald for someone like me who travels with 2 suitcases it is the perfect location although google maps fooled me a bit (FYI there are no trains at night and never heard the trains once during my stay). Staff are so friendly, welcoming, helpful especially in recommending very good hiking trails and they give me chocolate on my check out this hotel definitely has a good aftertaste. The design is average and I really didn't care much as I'm out of the room all day long! The bed is ok but the pillows are not, the need to be changed I'll be honest I forgot to ask for other ones maybe they do have! The view from my room was breathtaking is just on the opposite side of the train station! The breakfast is good it worked for my diet! The hotel has a nice terrace on the G floor.

Hotel has a great location and excellent rooms. Public areas like lobby are tied looking and need refreshing. English speaking staff was very good for the most part. However our initial interaction was with an Arabic+English speaking check-in staff. He was totally unhelpful and borderline racist. He was focused on helping Arabic customers and ignoring Asian customers. He never sent up things that I had requested for the room. Left a very bad taste in the mouth. The breakfast had many things but was ill organized so it took a while to find things. The breakfast room itself was set up beautifully.

The staff was very good and extremely helpful. I would recommend this hotel.