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Gstaad Palace

Photo gallery for Gstaad Palace

Featured image
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Indoor pool, 2 outdoor pools, pool umbrellas, pool loungers
Flat-screen TV, DVD player

Overview of Gstaad Palace

Gstaad Palace

5 out of 5

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Pet-friendly
  • Spa

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment
  • Social distancing
Palacestrasse 28, Gstaad, Saanen, BE, 3780

Explore the area

  • Popular LocationGstaad Ski Resort14 min walk
  • Popular LocationGstaad Eggli Ski Lift18 min walk
  • Popular LocationRutti Ski Lift19 min walk
  • AirportSion (SIR)76 min drive

Choose dates to view prices

About this area

Gstaad

Located in Saanen, Gstaad Palace is in a rural area and near the boardwalk. Gstaad Ski Resort and Eggli Ski Resort are worth exploring if an activity is on the agenda. Enjoy the area's slopes with cross-country skiing and downhill skiing, and don't miss out on the snowmobiling and sledging.

What's nearby

  • Gstaad Ski Resort - 14 min walk
  • Eggli Ski Resort - 14 min walk
  • Gstaad Eggli Ski Lift - 18 min walk
  • Rutti Ski Lift - 19 min walk
  • Saanen-Eggli Ski Lift - 6 min drive

Getting around

  • Gstaad Station - 9 min walk
  • Geneva International Airport (GVA) - 108 min drive

Restaurants

  • La Fromagerie — 1 min walk
  • Le Grand Restaurant — 1 min walk
  • Creperie De Gstaad - 6 min walk
  • T-BAR - 7 min walk
  • Restaurant Chesery - 7 min walk

About this property

Gstaad Palace

5-star, family-friendly hotel near Gstaad Ski Resort
5 restaurants, 2 outdoor pools and a full-service spa are available at this hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free shopping centre shuttle. Additionally, an indoor pool, a nightclub and 2 bars/lounges are on-site. All 95 soundproofed rooms provide free WiFi, free wired Internet and pillowtop beds. Flat-screen TVs with satellite channels and DVD players provide a bit of entertainment, and guests will also appreciate thoughtful touches such as pillow menus and bathrobes.
Gstaad Palace offers 95 forms of accommodation with DVD players and minibars. Each accommodation is individually furnished and decorated. Pillowtop beds feature down comforters and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and designer toiletries.

This Saanen hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include laptop-compatible safes and a hairdryer. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with an indoor pool. In addition to a seasonal outdoor pool, other recreational amenities include outdoor tennis courts, a spa tub, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Palace Spa has 8 treatment rooms, including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages and Thai massages. The spa is equipped with a sauna, a spa tub, a steam room and Turkish bath/hammam. A variety of treatment therapies are provided, including aromatherapy.

Awards and affiliations

Gstaad Palace is listed in the 2020 Condé Nast Traveller Gold List of the world's best places to stay.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Gives staff personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
Individually wrapped food options available for lunch
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site
  • Covered valet parking on site (CHF 25.00 per day)
  • Local area shuttle (surcharge) up to 10 km
  • Free train station pick-up shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Free buffet breakfast available daily 7 AM–11 AM
  • 5 restaurants
  • 2 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service
  • Coffee/tea in a common area

Things to do

  • 2 outdoor pools
  • 4 outdoor tennis courts
  • Bike rentals
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Nightclub
  • Playground
  • Sauna
  • Shopping
  • Hot tub
  • Steam room
  • Tennis

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter
  • Ski equipment hire
  • Ski passes
  • Ski storage
  • Tennis lessons
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Italian
  • Portuguese

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Picnic area
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Sauna
  • Hot tub
  • Steam room
  • Turkish bath/hammam

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Roll-in shower (select rooms)
  • Wheelchair accessible (may have limitations)

More

  • Designated smoking areas (fines apply)
  • Fireplace in reception
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bathtub and shower

Entertainment

  • DVD player
  • Flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Minibar

More

  • Connecting rooms available
  • Desk
  • Free newspapers
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Phone
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - 1 AM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property enforces a strict dress code in the restaurant.

Renovations and closures

The property is closed between 7 March and 18 June.

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 60 per pet, per night
Dogs welcome
1 per room
Food and water bowls are available

Children and extra beds

Children are welcome
Kids stay free! One child stays free when using existing bedding
Rollaway/extra beds are available for CHF 230 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.60 per person, per night for adults; CHF 2.95 per night for guests aged 12-16 years old. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Valet parking fee: CHF 25.00 per day
  • Pet fee: CHF 60 per pet, per night
  • Rollaway bed fee: CHF 230 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, Visa, Mastercard, American Express, Diners Club, JCB International, Eurocard, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from July to September
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Gstaad Palace Hotel Saanen
Gstaad Palace Saanen
Palace Gstaad
Gstaad Palace Hotel
Gstaad Palace Saanen
Gstaad Palace Hotel Saanen

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 20 out of 25 reviews
5 - Excellent 80%
Rating 4 - Good. 5 out of 25 reviews
4 - Good 20%
Rating 3 - Okay. 0 out of 25 reviews
3 - Okay 0%
Rating 2 - Poor. 0 out of 25 reviews
2 - Poor 0%
Rating 1 - Terrible. 0 out of 25 reviews
1 - Terrible 0%

4.9/5

Cleanliness

4.7/5

Staff & service

5.0/5

Amenities

4.9/5

Property conditions & facilities

5/5 Excellent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
The staff is very nice and the service is very professional. You eat well in all the restaurants.Room could be better... The spa is very relaxing and there is a fun indoor jacuzzi that bring you to an outdoor jacuzzi. There is a big slopes to get to the village but it s walkable, village is 7min walk.
Stayed 1 night in Dec 2020

5/5 Excellent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing palace hotel
Fantastic service and atmosphere! Highly recommend. Rooms very well kept!
Stayed 2 nights in Dec 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Special weekend at the Gstaad Palace
What an amazing weekend at the Gstaad Palace - staying here is truly a memorable experience. We booked the Hammam Spa treatment, which was equally incredible.
Stayed 1 night in Sep 2020

4/5 Good

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with very good service unfortunately they put us in a small room next to the kitchen exhaust and we smelled the kitchen our entire stay. When you book here make sure you do not get room 604!
Stayed 2 nights in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfecto
Romantic n clean with gorgeous views n outstanding royal service above reproach. Entertaining n amazing.
Stayed 3 nights in Jan 2020