Title: Hostellerie du Pas de L'Ours Relais et Chateaux Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&selected=903072&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hostellerie du Pas de L'Ours Relais et Chateaux Luxury hotel with 2 restaurants and full-service spa ## Photo gallery for Hostellerie du Pas de L'Ours Relais et Chateaux ![Loft Suite | Premium bedding, minibar, in-room safe, desk - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/eb8ecea9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Open Suite | Premium bedding, minibar, in-room safe, desk - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/1f7d4c4a.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Premium bedding, minibar, in-room safe, desk - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/c381377f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, steam room, Turkish bath/hammam - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/7ee45b73.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Couples treatment room(s), sauna, steam room, Turkish bath/hammam - Hostellerie du Pas de L'Ours Relais et Chateaux (Lens)](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/w1127h616x1y0-e7394b7c.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hostellerie du Pas de L'Ours Relais et Chateaux near Rue du Prado offers a luxurious retreat for families and golf enthusiasts. Enjoy the golf course, poolside bar, garden, playground, high-speed WiFi, two restaurants (one Michelin-starred), and l'Alpage spa. ## Reviews 10 Exceptional ## Popular amenities - Hot tub - Bar - Parking available - Breakfast available - Pool - Pet-friendly £657 includes taxes & fees 19 Dec - 20 Dec ## Room options ### Check availability for these dates Tonight [Dec 16 - Dec 17](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec 17 - Dec 18](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec 19 - Dec 21](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec 26 - Dec 28](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=903072&PinnedHotelID=903072&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 9 of 9 rooms ### View all photos for Standard Double Room ![Standard Double Room | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/605a6210.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Heating Flat-screen TV Premium bedding Blackout curtains Separate bath and shower Designer toiletries - 269 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Junior Suite ![Junior Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/cd066936.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 484 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Loft Suite ![Loft Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/51f9d7cc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Loft Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 699 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Open Suite ![Open Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/063aca14.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Open Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 699 sq ft - 1 bedroom - Sleeps 3 - 1 Queen Bed ### View all photos for Family Suite ![Family Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/07a023a6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite ### Highlights Balcony Soundproofed Fireplace Heating Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding - 807 sq ft - 1 bedroom - Sleeps 4 - 1 Double Bed and 1 Queen Bed ### View all photos for Chalet Suite ![Chalet Suite | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/706b4758.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Chalet Suite ### Highlights Balcony Soundproofed Heating Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding Separate bedroom - 1 bedroom - Sleeps 3 - 1 Double Bed ### View all photos for Suite des Ours ![Suite des Ours | Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/c733f438.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite des Ours ### Highlights Balcony Soundproofed Heating Free cots/infant beds Flat-screen TV Blackout curtains Premium bedding 3 bedrooms - 3 bedrooms - Sleeps 6 - 3 Double Beds ### View all photos for Suite Polaire - 2 persons ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/ea3257a0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Polaire - 2 persons ### Highlights Balcony Soundproofed Heating Free cots/infant beds Flat-screen TV Premium bedding Blackout curtains Separate bath and shower - Sleeps 3 - 1 Double Bed ### View all photos for Suite Polaire - 4 persons ![Premium bedding, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/910000/903100/903072/7680b39b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Polaire - 4 persons ### Highlights Balcony Soundproofed Heating Free cots/infant beds Flat-screen TV Premium bedding Blackout curtains Separate bath and shower - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FLens-Hotels-Hostellerie-Du-Pas-De-LOurs-Relais-Et-Chateaux.h903072.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FLens-Hotels-Hostellerie-Du-Pas-De-LOurs-Relais-Et-Chateaux.h903072.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.30743%2C7.45991&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=wmDAmwLlQmsgkmMPHZBh_RG7_ZE=) Rue du pas de l'Ours 41, Lens, 3963 #### What's nearby - Crans-Cry d'Er Gondola \- 6 min walk \- 0.4 miles - Rue du Prado \- 8 min walk \- 0.4 miles - Golf Club Crans-sur-Sierre \- 11 min walk \- 0.6 miles - Casino de Crans-Montana \- 3 min drive \- 1.1 miles - Montana - Cry d'Er Gondola \- 4 min drive \- 1.1 miles #### Getting around - Randogne Montana Station - 4 min drive - Sion (SIR) - 32 min drive #### Restaurants - ‪Restaurant Molino - ‬7 min walk - ‪Taillens - ‬10 min walk - ‪Café Bar 1900 - ‬8 min walk - ‪Le Chalet - ‬13 min walk - ‪Burger Lounge - ‬14 min walk ## About this property ### Hostellerie du Pas de L'Ours Relais et Chateaux Luxury family-friendly hotel near Rue du Prado Located close to Golf Club Crans-sur-Sierre, Hostellerie du Pas de L'Ours Relais et Chateaux provides an adjacent golf course, a poolside bar and a terrace. Active travellers can enjoy cycling at this hotel. Treat yourself to a Thai massage, a facial or hydrotherapy at l'Alpage, the on-site spa. At the two on-site restaurants, enjoy lunch, dinner, light fare and a Michelin star rated meal. Free in-room WiFi is available to all guests, along with a garden and a playground. Other perks at this hotel include: - An indoor pool and an outdoor pool - Continental breakfast (surcharge), a free local area shuttle and bike hire - Valet parking (surcharge), babysitting (surcharge) and concierge services - Wedding services, tour/ticket information and 1 meeting room Room features All guest rooms at Hostellerie du Pas de L'Ours Relais et Chateaux offer thoughtful touches, such as premium bedding and bathrobes, as well as amenities, such as free WiFi and safes. Other amenities include: - Jetted bath, designer toiletries and hairdryers - Balconies, childcare services and heating ### Awards and affiliations The property is a member of Relais & Chateaux. ## Similar properties ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/1000000/90000/84000/83924/feaff524.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Crans Ambassador Montana - Pool - Breakfast included - Spa - Pet-friendly 9.4 Exceptional 111 reviews £668 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=83924&PinnedHotelID=83924&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/4000000/3190000/3185900/3185853/ff357b0f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Guarda Golf Hotel & Residences Crans-Montana - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 21 reviews [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-30&endDate=2025-12-31&selected=3185853&PinnedHotelID=3185853&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath/hammam, body treatments](https://images.trvl-media.com/lodging/75000000/74880000/74876400/74876381/930f7db2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Aïda Hôtel & Spa (Adults Only) Montana - Pool - Hot tub - Breakfast included - Spa 9.0 Wonderful 10 reviews £632 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=74876381&PinnedHotelID=74876381&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, pool loungers](https://images.trvl-media.com/lodging/6000000/5200000/5196100/5196004/9cd5fbd9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Royal Crans-Montana - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 101 reviews £358 includes taxes & fees 12 Jan - 13 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=5196004&PinnedHotelID=5196004&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/3000000/2430000/2425600/2425518/75e6f41f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### LeCrans Hotel & Spa Lens - Pool - Hot tub - Breakfast included - Spa 10 Exceptional 32 reviews £1,269 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=2425518&PinnedHotelID=2425518&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/84000000/83220000/83216200/83216105/w4000h2665x0y0-a0b91318.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Six Senses Crans-Montana Crans-Montana - Pool - Breakfast included - Spa - Pet-friendly 9.0 Wonderful 22 reviews £902 includes taxes & fees 18 Dec - 19 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-18&endDate=2025-12-19&selected=83216105&PinnedHotelID=83216105&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/10000000/9370000/9369800/9369783/589ce31f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Chetzeron Lens - Pool - Breakfast included - Spa - Free WiFi 9.6 Exceptional 43 reviews £469 includes taxes & fees 14 Jan - 15 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-14&endDate=2026-01-15&selected=9369783&PinnedHotelID=9369783&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor spa tub](https://images.trvl-media.com/lodging/17000000/16790000/16786300/16786225/b6a05e4c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ultima Hotel Gstaad Saanen - Pool - Hot tub - Breakfast included - Spa 9.8 Exceptional 49 reviews £1,204 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=16786225&PinnedHotelID=16786225&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/30000000/29090000/29085900/29085827/12dd75dd.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Villars Palace Ollon - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 43 reviews £377 includes taxes & fees 6 Jan - 7 Jan 2026 [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-01-06&endDate=2026-01-07&selected=29085827&PinnedHotelID=29085827&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/6000000/5210000/5204800/5204800/c2e7830b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### The Alpina Gstaad Saanen - Pool - Hot tub - Breakfast included - Spa 9.6 Exceptional 58 reviews £2,362 includes taxes & fees 17 Dec - 18 Dec [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-12-17&endDate=2025-12-18&selected=5204800&PinnedHotelID=5204800&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Return airport shuttle (surcharge) - Free area shuttle - Secured, covered valet parking on site (CHF 35 per day) ### Food and drink - Daily continental breakfast available 7:30 AM to 10 AM for a fee: CHF 39 for adults and CHF 20 for children - 2 restaurants - A bar/lounge - A poolside bar - Snack bar/deli ### Restaurants on site - Bistrot Des Ours - L Ours ### Things to do - Bicycle rentals - Billiards/pool table - Full-service spa - Health club - Hot tub - Indoor pool - Library - Outdoor pool - Playground - Sauna - Ski equipment rentals - Ski passes - Ski storage - Snow sports gear - Steam room ### Family friendly - Free area shuttle - In-room babysitting - Indoor pool - Laundry facilities - Outdoor pool - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance - Wedding services ### Business services - Business centre - Conference space - Meeting room ### Outdoors - Barbecue grill - Garden - In the mountains - Terrace ### Full-service spa - 5 treatment rooms - Body scrubs - Body wraps - Couples treatment rooms - Deep-tissue massages - Facials - Hot stone massages - Hydrotherapy - Manicures/pedicures - Sauna - Spa open daily - Sports massages - Steam room - Thai massages - Turkish bath ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) ### More - 3 floors - Banquet hall - Fireplace in lobby - Smoke-free property ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Jetted bathtub - Separate bathtub and shower - Slippers - Towels provided ### Entertainment - Flat-screen TV ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Desk - Free daily newspapers - Heating - Iron/ironing board on request - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 11 PM Minimum check-in age - 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staffed during limited hours Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets are allowed for an extra charge of CHF 50 per pet, per night Restrictions apply; for more information contact the property on the number on the booking confirmation Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 2 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CHF 150.0 per day. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 5.00 per person, per night for adults; CHF 2.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age. We have included all charges provided to us by the property. ### Optional extras - Fee for continental breakfast: from approximately CHF 39 for adults and from CHF 20 for children - Valet parking fee: CHF 35 per day - Pet fee: CHF 50 per pet, per night - Rollaway bed fee: CHF 150.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed Minimum Spring Break check-in age is 18 years old. This property accepts credit cards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 5 stars. ### Property is also known as Hostellerie Pas L'Ours Relais Chateaux Hotel Hostellerie Pas L'Ours Relais Chateaux Hotel Lens Hostellerie Pas L'Ours Relais Chateaux Lens Hostellerie Pas L'Ours Relais Chateaux Hotel Lens Hostellerie Pas L'Ours Relais Chateaux Lens Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Lens Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Hostellerie Pas L'Ours Relais Chateaux Hotel Hostellerie Pas L'Ours Relais Chateaux Hostellerie du Pas de L'Ours Relais et Chateaux Lens Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Hostellerie du Pas de L'Ours Relais et Chateaux Hotel Lens ## Frequently asked questions ### Does Hostellerie du Pas de L'Ours Relais et Chateaux have a pool? ### How much does it cost to stay at Hostellerie du Pas de L'Ours Relais et Chateaux? ### Is Hostellerie du Pas de L'Ours Relais et Chateaux pet-friendly? ### How much is parking at Hostellerie du Pas de L'Ours Relais et Chateaux? ### What time is check-in at Hostellerie du Pas de L'Ours Relais et Chateaux? ### What time is check-out at Hostellerie du Pas de L'Ours Relais et Chateaux? ### Does Hostellerie du Pas de L'Ours Relais et Chateaux provide a shuttle to the airport? ### Where is Hostellerie du Pas de L'Ours Relais et Chateaux located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hostellerie du Pas de L'Ours Relais et Chateaux Reviews ## Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) 10 - Excellent 18 8 - Good 1 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ### 10/10 Cleanliness ### 9.8/10 Staff & service ### 10/10 Amenities ### 10/10 Property conditions & facilities ### 10/10 Eco-friendliness ## Reviews ### 10/10 Excellent #### Florian 15 Feb 2025 Liked: Cleanliness, staff & service, property conditions & facilities Best dining in town, lovely chalet feel rooms. ##### Florian Stayed 1 night in Dec 2024 ### 10/10 Excellent #### rosa 21 Jul 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great localion. Amazing atmosphere and very kind and professional staff ![](https://a.travel-assets.com/ugc/hotel-reviews/2139fe96-36fb-4b99-97f5-203f246ccaf5-1753092779374.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### rosa Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Verified traveller 6 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities Sus instalaciones, la decoración, la atención del personal. ##### Verified traveller Stayed 1 night in Sep 2019 ### 10/10 Excellent #### Verified traveller 15 Apr 2019 Liked: Cleanliness, staff & service Nous avons été surclassés grâce à une annulation de dernière minute. Nous avons été très bien accueillis et avons apprécié la suite ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 24 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Bellissimo hotel , servizio eccellente, ristorante stellato eccezionale. ##### Verified traveller Stayed 2 nights in Dec 2018 ### 10/10 Excellent #### sophie, noisy le roi 24 Feb 2015 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Fabuleux ! Hotel très agréable, personnel aux petits soins et excessivement sympathique. Deux petits bémols cependant : chambres surchauffées et manque de lumière dans les chambres (pas pratique pour lire dans le coin salon des junior suites !). Les restaurants de l'hotel sont excellents. ##### sophie ### 10/10 Excellent #### Sarah 8 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Beautiful chalet style hotel. We had a beautiful room with a large balcony with a view of the mountains. The staff in the hotel were charming and helpful. Breakfasts could be had in your room or the restaurant. There was yoghurt with homemade fruit compote, fruit salad, and delicious rolls and pastries. ##### Sarah ### 10/10 Excellent #### Gilles, Paris 31 Jan 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Hotel avec un excellent accueil Hotel proche de centre de Crans, avec une vue splendide sur les montagnes mais surtout avec un accueil remarquable et une gentillesse de l'ensemble du personnel. ##### Gilles ### 10/10 Excellent #### Tobias Lyck Bjært 23 Aug 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Tobias Lyck Bjært Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Joe 28 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### Joe Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Carmen 18 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carmen Stayed 1 night in Aug 2024 ### 10/10 Excellent #### Olivia 15 Apr 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Olivia Stayed 2 nights in Apr 2019 ### 10/10 Excellent #### Thierry 22 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Thierry Stayed 1 night in Jan 2018 ### 10/10 Excellent #### Yves 14 Jan 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Yves Stayed 2 nights in Jan 2018 ### 10/10 Excellent #### Hugo 15 Oct 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Hugo Stayed 1 night in Oct 2017 ### 8/10 Good #### Verified traveller 11 Sept 2017 Liked: Cleanliness, property conditions & facilities, room comfort ##### Verified traveller Stayed 6 nights in Sep 2017 ### 10/10 Excellent #### Patricia 28 Jan 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Patricia ### 10/10 Excellent #### Verified traveller 3 Dec 2016 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ### 10/10 Excellent #### Verified traveller 22 Apr 2014 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller ## Expedia's Latest Trends ### Hotels > [Hotel Restaurant Balm Meggen](https://www.expedia.co.uk/Meggen-Hotels-Hotel-Restaurant-Balm-Meggen.h1339976.Hotel-Information) > > [Everness Hotel & Resort](https://www.expedia.co.uk/Chavannes-De-Bogis-Hotels-Everness-Hotel-Resort.h7747.Hotel-Information) > > [the rex, Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-The-Rex.h9797094.Hotel-Information) > > [The Chedi Andermatt](https://www.expedia.co.uk/Andermatt-Hotels-The-Chedi-Andermatt.h6657290.Hotel-Information) > > [BEAUSiTE Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Parkhotel-Beau-Site.h6416247.Hotel-Information) > > [Alpen Resort & Spa Zermatt](https://www.expedia.co.uk/Zermatt-Hotels-Alpen-Resort-Zermatt.h20845060.Hotel-Information) > > [BERGWELT GRINDELWALD | ALPINE DESIGN RESORT](https://www.expedia.co.uk/Grindelwald-Hotels-Bergwelt-Grindelwald.h68123813.Hotel-Information) > > [Hotel Silberhorn](https://www.expedia.co.uk/Lauterbrunnen-Hotels-Hotel-Silberhorn.h1206941.Hotel-Information) > > [Le Petit CHARME-INN](https://www.expedia.co.uk/Zermatt-Hotels-Le-Petit-CHARME-INN.h1595251.Hotel-Information) > > [Seehotel Pilatus](https://www.expedia.co.uk/Hergiswil-Hotels-Seehotel-Pilatus.h991294.Hotel-Information) > > [Pension Heino](https://www.expedia.co.uk/Saas-Grund-Hotels-Pension-Heino.h4241250.Hotel-Information) > > [Hotel Spalentor](https://www.expedia.co.uk/Basel-Hotels-Hotel-Spalentor.h1095190.Hotel-Information) > > [Hotel Spinne](https://www.expedia.co.uk/Grindelwald-Hotels-Hotel-Spinne.h7601.Hotel-Information) > > [Montreux Lake View - The Freddie Mercury residence](https://www.expedia.co.uk/Montreux-Hotels-Montreux-Lake-View-The-Freddie-Mercury-Residence.h30603250.Hotel-Information) > > [Eiger Lodge Chic](https://www.expedia.co.uk/Grindelwald-Hotels-EIGER-LODGE-CHIC.h69807466.Hotel-Information) > > [Lake Geneva Hotel](https://www.expedia.co.uk/Versoix-Hotels-Lake-Geneva-Hotel.h10205057.Hotel-Information) > > [Hotel Roc et Neige](https://www.expedia.co.uk/Chateau-DOex-Hotels-Hotel-Roc-Et-Neige.h17331086.Hotel-Information) > > [Hotel Central Luzern](https://www.expedia.co.uk/Lucerne-Hotels-Hotel-Central-Luzern.h4813.Hotel-Information) > > [Romantik Hotel Schweizerhof](https://www.expedia.co.uk/Grindelwald-Hotels-Romantik-Hotel-Schweizerhof.h1055038.Hotel-Information) > > [Boutique Hotel Glacier](https://www.expedia.co.uk/Grindelwald-Hotels-Boutique-Hotel-Glacier.h21559650.Hotel-Information) > > [AMERON Luzern Hotel Flora](https://www.expedia.co.uk/Lucerne-Hotels-Ameron-Luzern-Hotel-Flora.h7551.Hotel-Information) > > [Kempinski Palace Engelberg](https://www.expedia.co.uk/Engelberg-Hotels-Kempinski-Palace-Engelberg.h64125002.Hotel-Information) > > [Sunstar Hotel Grindelwald](https://www.expedia.co.uk/Grindelwald-Hotels-Sunstar-Hotel-Grindelwald.h177581.Hotel-Information) > > [Cascada Boutique Hotel](https://www.expedia.co.uk/Lucerne-Hotels-Cascada-Boutique-Hotel.h27102.Hotel-Information) > > [Wellness Hotel Alpenhof](https://www.expedia.co.uk/Zermatt-Hotels-Wellness-Hotel-Alpenhof.h971759.Hotel-Information) > > [Languard](https://www.expedia.co.uk/St-Moritz-Hotels-Languard.h1202429.Hotel-Information) > > [Hotel Engel](https://www.expedia.co.uk/Emmetten-Hotels-Hotel-Engel.h11914828.Hotel-Information) > > [Holiday Inn Express Luzern - Kriens by IHG](https://www.expedia.co.uk/Kriens-Hotels-Holiday-Inn-Express-Luzern-Kriens.h29874288.Hotel-Information)