Ratings based on 4 Verified Reviews

4.2 out of 5
4.2 Room cleanliness
4.0 Service & staff
4.0 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
2 out of 5
by A verified traveller from Florida

Decent hotel ruined by bad customer service

Posted 04-Jun-2017
Stayed here at the end of May with a large group for a bday celebration. Overall experience was bad. Location: close to bars and clubs. Right outside the hotel is a convenience store with alcohol, drinks, snacks and basic supplies. There was also several restaurants within walking distance - very convenient. Easy for taxis to find and get to so that was nice. Rooms: All new, modern furniture since the hotel remodeled, and just opened in early May. Its all twin beds which you can push together for a King but the beds keep spreading apart. There's no bar to keep the beds together. The bathroom is also modern and spacious with a great waterfall shower head and good water pressure. However, there is NO shower door and no barrier so on multiple occasions the water would overflow and flood the bathroom. Multiple guests had this issue and its a very poor design. They need to add a lip to the shower floor. Customer Service: Decent other than couple of staff, which made it TERRIBLE! Maybe they just didn't like Americans? On several nights female friends in our group were denied entry into the hotel by Tom (night desk manager) or the security guard. They were not going to sleep over but just wanted to hang out but were kicked out even at 10pm. Tom even went to suggest our female friends were escorts or even worse! This is NOT how you treat customers or people in general! We brought this up to the dayshift and they did not have a reason for why Tom refused our guests. If this was
5 out of 5
Recommended
for Everyone
by A verified traveller from london

Brilliant hotel close to everything

Posted 31-May-2017
I was very pleased with my stay. The staff were very friendly. The room was very comfortable and clean. It is a hotel where you can relax, enjoy a nice breakfast, a nice swimming pool. I will definitely come back again.
5 out of 5
Recommended
for Everyone
by A verified traveller

Posted 14-May-2017
Brand new hotel. Staff wonderful. Breakfast amazing, We travelled before the season had started so it was quiet and peaceful. Would highly recommended the first week in May as we were a couple.
5 out of 5
Recommended
for Everyone
by A verified traveller

Es un hotel nuevo bonito y muy moderno cómodo

Posted 04-Jun-2017
Muy agradable todo y lo mejor el personal super amable.