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Zel Mallorca

4.0 star property
Travelers soak up the sun on a pristine beach or lounge by the pool under shaded umbrellas, enjoying ocean-inspired cuisine and restorative spa treatments

Choose dates to view prices

Located near Momentum Plaza, Zel Mallorca provides a peaceful retreat featuring a white sand beach and convenient poolside bar. Guests can enjoy relaxing spa services, grab coffee at the on-site shop, or savor Mediterranean dishes at Beso Beach Mallorca.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
The current price is £345
includes taxes & fees
10 Jun - 11 Jun

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About this property

Zel Mallorca

  • Upscale hotel near Momentum Plaza
  • Located close to Bellver Castle and Pueblo Espanol, Zel Mallorca provides a poolside bar, a terrace and a coffee shop/cafe. With amenities such as a beachfront location and beachfront dining, this hotel is the perfect place to soak up the sun. Treat yourself to spa services, such as a facial or a body treatment. The on-site restaurant, Beso Beach Mallorca, features Mediterranean cuisine and ocean views. In addition to dry cleaning/laundry services and car hire on-site, guests can connect to free in-room WiFi.
  • You'll also find perks such as:
    • 2 outdoor pools, along with sunloungers and pool umbrellas
    • A bike on-site, express check-in and beach towels
    • A vegetable garden, luggage storage and multilingual staff
    • Concierge services, smoke-free property and outdoor furniture
  • Room features
  • All 165 rooms include comforts such as premium bedding and laptop-compatible safes, as well as thoughtful touches such as free WiFi and air conditioning.
  • Extra conveniences in all rooms include:
    • Heating and fans
    • Recycling and LED light bulbs
    • Bathrooms with eco-friendly toiletries and hairdryers
    • TVs with satellite channels
    • Daily housekeeping, desks and phones

Awards and affiliations

  • Eco-certified property
  • This property participates in Ecostars – a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

There is no front desk at this property
The host will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Host will greet you

Pets

Pets are allowed for an extra charge of EUR 50 per pet, per day
Service animals are welcome, and are exempt from fees
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 50 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

This property does not have any lifts
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using the information in the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 1 May to 31 October
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Does Zel Mallorca have a pool?

Yes, this property has 2 outdoor pools.

How much does it cost to stay at Zel Mallorca?

As of 22 May 2026, prices found for a 1-night stay for 2 adults at Zel Mallorca on 10 Jun 2026 start from £345, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Zel Mallorca pet-friendly?

Yes, pets are allowed at this property. There's a fee of EUR 50 per pet, per day. Service animals are exempt from fees.

What time is check-in at Zel Mallorca?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at Zel Mallorca?

Checkout is at noon.

Where is Zel Mallorca located?

This Palmanova hotel is on the beach, 0.9 mi (1.4 km) from Momentum Plaza, and within 12 mi (20 km) of Pueblo Espanol and Bellver Castle. La Rambla and Cathedral of Santa Maria of Palma are also within 12 mi (20 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.0

Wonderful

9.6

Cleanliness

9.4

Amenities

8.8

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 92 out of 133 reviews
Rating 8 - Good. 25 out of 133 reviews
Rating 6 - Okay. 8 out of 133 reviews
Rating 4 - Poor. 3 out of 133 reviews
Rating 2 - Terrible. 5 out of 133 reviews

Reviews

Verified

10/10 Excellent

Leizl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Roomed was cleaned daily with new towels, staff are friendly and helpful. Front beach view.
Stayed 3 nights in Apr 2026
Verified

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a lovely sea view, the staff were really helpful, the food was excellent and the hotel was beautiful but there was just a few negatives, the toilet paper was only one ply which is false economy and the towels in the room were so thin and not the big fluffy towels we're used to in a hotel of this standard
Stayed 4 nights in May 2026
Verified

10/10 Excellent

Parham

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So far, this has been the best hotel experience I’ve ever had anywhere in the world. Everything about Zel Mallorca felt special — from the beautiful design and perfect amenities to the warm atmosphere the team creates. A special thank you to Sol, who made our check-in experience absolutely perfect from the very first moment, and to Marina Jimenez, who went above and beyond to help us during check-out with such kindness and professionalism. Both of them genuinely made us feel welcomed, cared for, and valued throughout our stay. Staff like them are rare and deserve real recognition. Every day, the team provided fresh water for my dog and kept our beautiful room spotless. That level of care and attention truly stood out. The breakfast was top-notch, with an incredible view of the beach. We also loved the concept of having no traditional reception desk while still always having friendly staff nearby, ready to help with a genuine smile. Tip for future guests: if you are planning to rent a car, keep in mind that parking is available for a fee, so it’s better to be prepared in advance. My wife, my dog, and I truly enjoyed our stay, and we will absolutely be coming back again hopefully very soon.
Stayed 2 nights in May 2026
Verified

10/10 Excellent

Michael R

Liked: Cleanliness, amenities, property conditions & facilities
Great room (Junior Suite)! Staff was very nice and helpful. Food was great.
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

RODRIGO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, staff is amazing!! Beach view is breathtaking and the ocean is super relaxing
Stayed 6 nights in Sep 2025
Verified

10/10 Excellent

Maritsa

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast and the staff was great, very chill and zen vibes
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ALI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very great hôtel and the staff is very friendly
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Kenneth Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Smooth and efficient check in and room was ready before mid-day. Staff were excellent explaining the amenities offered in the hotel and also throughout our stay. Fantastic room with an unrestricted view of the Med. We will definitely be back to Zel Mallorca, just wish we had booked for longer!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Aedan Gino

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Vibes, cleanliness, breakfast, all facilities were unmatched. Highly recommend this hotel, you will not be disappointed.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Daljit

Liked: Cleanliness, amenities, property conditions & facilities
Exceptional amenities. Very clean, quality products, excellent buffet breakfast. Easy access to many restaurants in the area.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly. Decor was amazing. You have to get the breakfast.
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

cynthia

Liked: Cleanliness, staff & service, property conditions & facilities
staff was friendly and really cared about my stay
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and a delicious complimentary breakfast
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The style of the property is gorgeous. Friendly staff and quick service. Hotel breakfast & dinner is outrageously good. Great vibe/atmosphere. Will stay again. Only a 2 person occupancy per room though, unless you’re traveling with a child below 11 years old.
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fantastic stay

Myself and my mum just had the most amazing stay at the Zel Hotel. I would highly recommend and will be back. The staff are so helpful and friendly nothing was to much for them to make our stay so special. Stunning beachfront hotel suitable for families, couples and solo travellers
Stayed 7 nights in Mar 2025
Verified

10/10 Excellent

Luisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best thing was the breakfast- it was amazing. The rooms are spacious and very clean- i would recommend this hotel!
Stayed 5 nights in Apr 2025
Verified

10/10 Excellent

Kechi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff very welcoming and accommodating. I will definitely be returning
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Nadira

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Probably the best hotel in the area. Rly good vibe. We had the sea view which was so worth it. A bit far from the city centre but fine if you just want to relax and enjoy the sun.
Stayed 3 nights in Apr 2025
Verified

8/10 Good

Trevis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Hotel with a good location-direct access to the beach. Friendly staff and good vibes.
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is amazing and friendly. The rooms are spacious and the design of the hotel and atmosphere is great. Breakfast is wonderful and the beach clean and beautiful
Stayed 4 nights in Jun 2024
Verified

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chic hotel right on the beach with great views. Perfect location for sun bathing and night life. Highly recommend.
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and friendly. Hotel was on the water Rooms were kept clean
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

Natalie Pauline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was lovely. The buffet for breakfast is truly outstanding. Everything was insanely clean and the staff was amazingly friendly and helpful. Would stay again every time!
Stayed 4 nights in May 2024
Verified

8/10 Good

Cenk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, we had a great time at Zel Mallorca. Checkin process and staff, and Beso beach staff was excellent. The prices at the main restaurant (not Beso beach) were extremely overpriced with poor options and staff could do better (compared to Beso beach staff).
Stayed 5 nights in Aug 2024
Verified

10/10 Excellent

Joanne Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
James and the team made me feel very welcome. The hotel is gorgeous and the staff couldn’t do enough to make my stay as enjoyable as possible. Everything was top class luxury and I felt very spoilt. I would highly recommend and will certainly be going back.
Stayed 4 nights in Mar 2024