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"Lovely apartment, great staff who fixed a hot water issue within 15 mins of reporting. They also checked in with us once again in the morning to make sure all was fine. Can be noisy at night hearing people move around their apartments as there are 4 floors. But not really anyway around that so it’s no one’s fault. Good location with an NCP carpark accross the road."

"Really good location. Easy check in and out."

"Easy to find, great central location for weekend in Liverpool"

"The communication on checking in was an absolute nightmare. It took us over 2 hrs to eventually speak to someone after calling, emailing and txting the no. Provided. Having my 2 small children with me and finally getting into our room at 10.30pm was very stressful."

"The hotel itself is very run down and doesn't look like the pictures at all. The bedding, pillows, couch and floors were all dirty. There was a horrible smell that lingered for days. Had to keep the windows open and bought spray and cleaning supplies. However the location was very central and the price was right. That was the selling point"

"Great place"

"Basic accommodation but well looked after and worked for our needs. Near to cavern area. "