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"Convenient location, comfortable room, helpful staff. Overnight stay only so didn’t use facilities or have breakfast."

"Beautiful old building. The staff were very helpful. Good choice at breakfast."

"The hotel was the perfect location for m weekend visit with family, and the view of the lake from my room was really charming. The staff were incredible friendly. Thank you for making my staff stress free. "

"I booked the Delux manor room (£250+) for my mum's 70th birthday but it was terrible. Coffee machine was dirty, kettle was not clean and was too small, mould around the window, mould and damp marks on the ceiling in the room and in the bathroom. Tom was accommodating on the phone prior to staying, restaurant staff were very slow serving but were friendly and James (duty manager) promised a full refund after my complaint about the mould and the fact it caused my asthma to flare up causing me to take my reliever through the night and the week after the stay.. 2 weeks later I still have had no refund and will escalate it further as selling a room in that condition is unacceptable to customers health. Photos to prove all of the above. Price does not include swimming pool use unlike other hotels. A very disappointing stay all round."

"Great breakfast, very friendly staff "

"Very nice pub and room was well presented and the radio was a nice touch "

"We have stayed at this hotel 6 times previously, great for the Lingfield races. This occasion we got a first floor race course view close to the finishing post. Turned up 2 hours prior to normal check in time and was allowed to check in. Always find the staff here pleasant and helpful. After the race had drinks in the bar, good atmosphere. Room was great, lovely king size bed. Breakfast was great as usual but very busy at 0845. No shortage of either fresh fruit, cereals or hot full breakfast. Staff kept on top of this. We will use this hotel again."

"Excellent "

"Breakfast was good lots of choice staff and facilities great"