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"Really lovely reception staff and food was good too"

"Ideal location just at the back of Lime Street Station. Helpful staff. Luggage room available. "

"I had a really wonderful stay here. Everyone that i spoke to was friendly and helpful, the food was excellent and i had a fab nights sleep - cannot fault this hotel and i will be coming back"

"Very nice staff"

"Great place to stay and affordable too"

"Always a good choice if you’re visiting Chester! Location is excellent if you need to be in the city centre, even direct access from the multi storey carpark. Truly is a lovely hotel, not the cheapest - but if you want to spoil yourselves go for it!"

"Staff are extremely helpful and friendly, rooms are always clean and well maintained "

"My friend and i were booked in for 1 night, its a beautiful building and our room was amazing. We had a very comfortable night, and a refreshing shower. The breakfast was lovely. The staff were very helpful and very friendly, nothing was too much gor thrm. All in a brilliant hotel and fabulous stay, highly recommended "

"We have stayed at the mill quite a few times over the last 18 years and it has always been a pleasure. The staff throughout the hotel are friendly and helpful, there's a lovely atmosphere in the bar and breakfast was very good. "