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"We really enjoyed our stay. It was refreshing staying in an independently run hotel as we often stay at chain hotels. The staff were genuinely friendly and welcoming- nothing was too much trouble. The room was nice and the breakfast was really good. The pool and spa facilities were a really nice feature. The only niggle was that there was no air conditioning in the room. It was so warm, despite having a desk top fan, that we found it difficult to sleep. Overall, a great hotel at a reasonable price."

"Great suite, good food and fantastic staff!"

"Great stay! Friendly staff and i slept like a baby. The hotel is literally in the centre of Chester, which is such a great place to visit. "

"Very good"

"We have been before but not for a long time Ii was my wife’s 60th birthday while we was there so it was a special occasion. The room we were in which was room number 121 was perfect a beautiful room on the front with amazing views from the front of the hotel across the Gardens at the front and the golf course and the beautiful mountains beyond. The only thing we was aware of was for a while when we was in our room a bit of banging and drilling from up above us from the upgrades and alterations and refurbishment which was going on. It was a little noisy and annoying to be honest but there were signs around asking during this time could we be patient and just bare with the noise. We had a treatment each in the new spar which looked amazing and the treatments were amazing too. But we were a little disappointed that although we was having treatments we had to pay extra if we wanted to use the extra facilities of the spar and at £119 extra each we thought that was a little expensive. But other than that we really enjoyed our stay "

"Excellent overnight stay staff very welcoming and smooth check in. Room very clean and bed very comfortable. Would definitely recommend 😃"

"Very friendly staff at reception, disappointed with spa staff chewing gum and was grumpy as if it was an effort for her to do a massage for us! "

"Loved it"

"What a perfect spot to stay when visiting Chester. Wonderful riverside location, easy access to the city wall, centre and park. The staff were all so friendly and helpful. Food was great at breakfast, lunch and dinner. The room was comfortable and clean (even though it overlooked the car park, there wasn't an issue with noise). If anything could be criticised - it would be the fact the rooms are south facing and have full length glass (meaning they do get warm). A fan was supplied. If we go to Chester again, we would certainly book another stay here."