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"Absolutely no problem with this hotel. Excellent location for us. Clean room, good beds, and plenty of choice for breakfast. Would quite happily stay again."

"My two daughters and I were informed by reception the night before that breakfast would start at a certain time. However, when we arrived the next morning, we were told by the lady behind the bar that because it was a bank holiday, breakfast would open an hour later. While we understood the change, the staff member was very rude, obnoxious, and unprofessional in the way she spoke to us. When we said we would report the matter, she replied, “I don’t care.” I later reported this to reception, where both staff members were very apologetic and understanding."

"Great stay just 1 night. Hav stayed hear before many times nice rooms friendly staff lovely breakfast and a great location very reasonable price would recommend gary g."

"Our overall stay was nice but our room was too hot with no heating controls. We opened the window to solve the problem but…. then were woken up early both mornings with deliveries on day 2 and the Sunday market being set up on day 3 - both from about 5.30am"

"Very clean, had everything we needed. Reception was always available. Nice little selection of tea/coffee/toiletries. Really good location"

"Lovely and convenient place to stay. Unfortunately we were in the top room where the ceilings/ beams are very low so room didn’t feel ‘deluxe’ as advertised. Also my husband banged his head in the night on the beams (he’s on 5’ 9’."

"The hotel is located in the centre of Norwich next to the cathedral, everything is in walking distance. Our suite was located on the top floor via a small spiral staircase, ok for us but anyone with mobility issues would find it difficult. Bed and bathroom were comfortable with everything that we needed. The breakfast was varied with a lot to choose from but things were running out towards the end of service one day. The bar area was nice and service was great. Overall no complaints. "

"Will definitely stay there again"

"A very good hotel for a relaxing and recharge break"