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"Room clean and comfortable. Staff very friendly, helpful and professional. Food delicious and generous servings "

"Historic place with reflections of the elegance of the 1920s. Great views. Breakfast was very good. Pleasant gardens too."

"Clean and comfortable hotel, well located near Barbican area and around 15 mins walk from the railway station. "

"A lovely hotel, some lovely staff but a couple seemed to not be having their best day on our arrival, nice spa, great location. Food was not brilliant, no teaspoon on the tray in the room, mirror not well cleaned and torn net curtains. Housekeeping did make up our room but it looked a bit like my 17 year old son had a go at it. This isn't a bad review as it's a hotel that could be a few very small changes from being perfect. Good central location yet quiet enough to have the windows open at nighttime. Two members of staff shone: Ade in the restaurant and Sam on reception, really friendly."

"Room was very untidy. Found an old sock behind the curtains which looked like they had been there a while. Stains on the carpet and the chair at the end of the bed. The noise is awful on the main road outside of my room which kept me awake through the night. Parking fills up very quick as well if you arrive later."

"Excellent decor and central location to all the cities amenities. Shower room is in need of a deep clean to remove black mould accumulating in the bathroom. Of note, the coffee machine could also do wirh a clean on a much more regular basis because there's no evidence of maintenance. There is a slow biuldup of mould in the loading chamber Security: I had booked 2 rooms for our trip. The following morning I felt a room card under my bed sheet, which I subsequently tested on both rooms. To my surprise the key opened both doors, so I took it to the reception desk. Reception confirmed it was a house key for cleaning staff, that couldopen all doors and had been made inactive. I asked that they tighten up their security to safeguard their patrons, now and in the future."

"Lovely place to stay..clean and tidy room, very comfy bed.Staff very friendly and helpful Close to amenities,"

"brilliant "