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"It was my third stay and Frimley Hall provided excellent experience as always. Great massages, helpful staff, serene surroundings. Would be great to see wider choice of wines and spirits in the bar - many wineries, breweries and cider producers in the area but nothing close to local at the bar."

"The staff were incredible, Wendy is a star and redeemed what could have been a terrible stay. Her customer service is top notch and is a credit to the company."

"For a Ramada expected better, dirty room, shower blocked with hair. Sink blocked, bathroom not clean... not a good experience."

"Lovely pool area for children and adult areas in the spa. It was really busy with a lot of spa guests we couldn’t get anywhere to sit and realised when we left that spa guests had rudely left wet towels on the loungers after they’d left making us think they were taken. The entrance hall is lovely but has stairs whichever way you enter which is odd when they know people will bring cases. The rooms are really dated but clean. Our lamps didn’t work by the window, only half the room could be lit up. We had a family room with 2 single beds set up, one had a mattress and topper, the other just a topper so it sunk down without any weight on. We asked reception twice to rectify it but they didn’t. Breakfast was lovely and the waiting staff were excellent and polite. This is our 2nd visit, not as good as our first one and I don’t think we’d return, sorry"

"Not a chain hotel. Staff are very good and helpful. The breakfast was made to order. The only think was the bed was very uncomfortable. Out back again"

"We arrived for a 3 oclock checkin and the room wasnt ready. There was no forewarning and we were told come back in an hour and mayb e it might be ready then!! We had to leave our luggage, coulddnt get changed into clothing for going out, and randomly kill an hour in Guildford! Ruined the experience"

"Great rooms, great staff, spa is worth a trip. Recommended "

"So so so good! Love it for solo travelling"

"The room was very comfy, and clean. But it is not well soundproofed, and there was a lot of noise in the corridor at 730….. otherwise, a good place to stay and very good value "