Search Henlow Aparthotels

"Arrived at 5pm . There was no running water in the hotel at all but the staff didn't mention this. When I went back to reception they advised it should be ok within the hour. Turned out to be the next day. So unable to wash, shower, or flush the loo. Staff didn't care. No housekeeping at all for a 2 day stay. After 1st night in hell. Beds were not made, bins were not emptied. Nothing "

"Hotel may as well have been a half way house or a detention centre. Never again."

"safe oparking good breakfast"

"Modern and clean in a great location. The beds are the most comfortable"

"Excellent stay. Room was very comfortable and clean. Used the gym which was ideal. Bar was a bit chaotic and it seemed some staff were new or inexperienced but generally good. Restaurant food was excellent. "

"Had our wedding night there 44years ago still as good "

"I wish I could give the staff higher marks, because Vasyl (manager) and the rest of the staff were so kind and friendly. Our server gave us great food recommendations, and made us some fantastic drinks. The off-street parking is a worthwhile purchase, and the rooms are nice and quiet. It was a great visit and I would gladly stay here again."

"I had an exceptional experience at the hotel. The staff were very friendly and helpful. Especially the reception staff. The house keeping lady was so nice. I was totally amazed. Definitely will return and of course happy to recommend others. "

"Negatives: Housekeeping entered the room when we had the 'do not disturb' sign on the door. They also knocked the door on the last day at 11.15am and said we should've already left but we had arranged for a late checkout. We were only there for 4 nights so to have this happen on 2 occasions wasn't great. The reception staff didn't always greet/acknowledge the guests as they passed. The teabags are awful, bring your own! Breakfast was the same every morning. It would've been nice to mix it up a bit. Positives: One of the reception staff was excellent when we were checking in (Colin). He was extremely helpful and friendly, even when we requested to change rooms. The room was lovely and clean. Surprisingly very little noise from the planes and it was interesting to watch them and the nearby Dart from our window. We would definitely stay again. The rooms were good, breakfast is included. Parking is extra (£12 per day). It was very central for all the things we wanted to do and see."