"In all our travels we have never found such a delightful staff and such kindness! We thought it would be a dorm with bunk beds and shared bathroom experience but it was actually a Victorian residence with glossy white bannisters, pristine bathrooms aplenty, and thick wall to wall, traditional carpeting that was so clean and soft underfoot and luxurious! True, the rooms had red bunk beds but they were really comfortable and the linens were great quality. The neighborhood is a couple of blocks to Hyde Park and Kensington Gardens, and 2 blocks from restaurants and local
Pubs. The highlight was the staff, obviously chosen by the owner who has been managing this residence for over 50 years! They treated us like family and I noted how each guest was treated with such respect. When I left my wallet at the restaurant nearby they insisted on going in personally to see if it had been found. We had a plane to catch and the restaurant was closed until late afternoon. A staff member told us she would go when they opened and email
us if it had been found or not. They found it and mailed it first thing in the morning to our home in Canada! I would recommend this establishment to anyone. They are the kind of people who make travel so meaningful! 10 stars for this marvellous place!"
