Search Hotels by Best Western in Hatherden from £82

"Staff here are wonderful, it’s incredibly clean and beautifully decorated. Unfortunately the bed was so uncomfortable I didn’t sleep other than this everything was great. Food well presented and tasted soo good. "

"Upon arriving last night I got given a room key and as I opened the door someone already had all their stuff on the bed and the lights were on. Had to go back to the front desk in which all he could say is ‘shouldn’t be’ no apology to me. Nothing. I then got a new room key and was told to put my REG plate into the system. Which I did. Was not told to pay for parking. I then checked at the front desk again this morning I didn’t have to pay as I didn’t get asked to and she told me ‘no you should be fine’…I called the parking/camera company today and they said if I hadn’t have paid when leaving after being persistent with the girl at the desk I would have got a fine."

"Very good"

"Manager needs to be changed."

"The room was clean apart from some mould in the corner of the bath which was a bit unsightly, also the furniture was quite tatty and in need of replacing or even just given a coat or two of paint. Considering the price I paid and the fact that I was only there for 1 night it wasn't an issue but thought it was very strange that the wardrobe had 2 security boxes but no hanging rail or hangers!!"

"Receptionist on arrival was very friendly & helpful. The room was just what was needed, clean with a large comfortable bed. Bathroom had a large walk in shower. Hotel was very quiet at night & we slept well. We didn’t use the bar or restaurant so can’t comment. Excellent location & the car parking was very useful. A pleasant stay & would return. "

"First time staying in The Merchant and although the single bed room was a bit of a hike from reception it was clean and comfortable Staff were very welcoming especially at breakfast which was an excellent buffet"

"The internet was fast, but one had to keep sighing in after a few hours. Room was comfortable, too hot. Unable to turn off radiator."

"Kitchen had just closed when I arrived in the evening (midweek) but remaining catering staff offered me soup and sandwiches. Always a most enjoyable stay."