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"Bathroom filthy especially washing facilities Staff could not understand English Room needed updating No frills or modern cons Restaurant no words"

"Friendly helpful staff "

"This is a great location if you’re going to an away game at Ipswich Town Football club. The hotel is great - pretty similar to a Hampton by Hilton in format and style. It’s just over the Bobby Robson bridge so an easy walk to the ground or the town and a slightly longer walk along the tow path to the Marina area. Staff are excellent. Very friendly and helpful. Food is good. I ate there for an evening meal and it was freshly cooked and tasty. On site parking so we left the car there for the match and then walked back after the game. I’d definitely stay there again (but Ipswich is a long way from the Boro for an away game) UTB!!"

"Spa - barely call it that. Spa staff were rude, unhelpful and unprofessional Bar staff was polite but slow in service. Good choice of drinks . General areas were relatively clean . Rooms were the best bit, spacious, clean, well equipped and comfortable beds ."

"Hotel was nice, food lovely and staff were helpful. "

"We thoroughly enjoyed our stay at this hotel nothing was too much trouble will definitely stay here again"

"Had a good stay wil return"

"Breakfast options a bit limited for vegetarians"

"As always, good value and a unique traditional hotel. "