Title: The East Hotel Hangzhou Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # The East Hotel Hangzhou Art Deco hotel with free valet parking and 24-hour fitness centre ![Property amenity](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/16c196b9.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Lounge](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/1b2819f2.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Executive Room, 1 King Bed | Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/766d3446.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden views ](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/5363b585.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Garden views ](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/cb1832e1.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies The East Hotel Hangzhou offers luxury with practical touches like free grocery shopping service. Guests enjoy garden views from The East Cafe, take refreshing dips in the swimming pool, browse books in the library, and benefit from extended parking options. 9.2 Wonderful ## Popular amenities - Pool - Bar - Room service - Gym - Breakfast available - Parking included ## Room options ### Check availability for these dates Tonight [Nov 4 - Nov 5](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-04&endDate=2025-11-05&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov 5 - Nov 6](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-05&endDate=2025-11-06&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov 7 - Nov 9](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-07&endDate=2025-11-09&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov 14 - Nov 16](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-14&endDate=2025-11-16&selected=5783904&PinnedHotelID=5783904&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 21 of 21 rooms ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/4e747841.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Suite - Sleeps 2 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/85b5ed58.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Blackout curtains - 753 sq ft - Sleeps 3 - 1 King Bed ![Deluxe Business King Room | Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/547c5c7e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Business King Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Blackout curtains - 581 sq ft - City view - Sleeps 3 - 1 King Bed ![CEO Suite | Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/d4d23841.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### CEO Suite ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Blackout curtains - 893 sq ft - Sleeps 3 - 1 King Bed ![Business King Size Room | Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/da801269.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business King Size Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Blackout curtains - 398 sq ft - Sleeps 3 - 1 King Bed ![Business Twin Beds Room | Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/91850397.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Twin Beds Room ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Blackout curtains - 398 sq ft - Sleeps 3 - 2 Single Beds ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/f5ea6bf5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Room-free transportation within 10KM/stay ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Blackout curtains - 753 sq ft - Sleeps 3 - 1 King Bed ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/eadcbc7f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Business King Room-free transportation within 10KM/stay ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Blackout curtains - 581 sq ft - City view - Sleeps 3 - 1 King Bed ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/429e36de.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room - Sleeps 2 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/ed585a92.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Leisure Delight Smart Cinema Suite - Sleeps 2 ![Executive Room, 1 King Bed | Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/766d3446.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Room, 1 King Bed ### Highlights Soundproofed Air conditioning Free cots/infant beds Mini-fridge Free minibar items LCD TV Pillow menu Down duvet - 603 sq ft - City view - Sleeps 3 - 1 King Bed ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/5258e587.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Octonauts Theme Family Suite - Sleeps 3 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/55ab5901.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Egyptian Themed Family Suite - Sleeps 3 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/050554cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Special Queen Room - Sleeps 2 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/4e747841.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Discount Suite - Sleeps 2 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/ace6545d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Queen Bed - Sleeps 2 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/695a56e4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite-haagen-Dazs - Sleeps 3 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/9269e856.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Suite - Sleeps 3 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/83ef475b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business Twin Room - Sleeps 2 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/7a490aa1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Executive Double Room - Sleeps 2 ![Down duvets, Tempur-Pedic beds, free minibar, in-room safe](https://images.trvl-media.com/lodging/6000000/5790000/5784000/5783904/050554cf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Business King Room - Sleeps 2 ## You may also like Ad ![Bar (on property)](https://images.trvl-media.com/lodging/28000000/27730000/27721600/27721578/31862dca.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Conrad Hangzhou Qianjiang New Town - 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[Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-The-East-Hotel-Hangzhou.h5783904.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-The-East-Hotel-Hangzhou.h5783904.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.28342%2C120.14912&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=z8zEvQb-ge7i-rMQeqkvqXnYNRg=) No.198 South Hushu Road, Gongshu District, Hangzhou, Zhejiang, 310005 #### What's nearby - Hangzhou Tower Shopping Mall - 3 min drive - 1.4 miles - Wulin Square - 3 min drive - 1.4 miles - West Lake - 4 min drive - 2.2 miles - Hangzhou China Silk Town - 4 min drive - 2.0 miles - Zhejiang University Yuquan Campus - 4 min drive - 2.5 miles #### Getting around - Shentangqiao Station - 9 min walk - East Railway Station (East Square) Station - 15 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 36 min drive #### Restaurants - ‪McDonald's (麦当劳) - ‬13 min walk - ‪小饮与食中华料理 - ‬11 min walk - ‪Executive Lounge - ‬9 min walk - ‪背包十年 • 文化空间 | Desti Youth Park - ‬15 min walk - ‪KFC | 肯德基 - ‬6 min walk ## About this property ### The East Hotel Hangzhou Luxury boutique hotel near West Lake A free food/drink shopping service, a terrace and a coffee shop/cafe are just a few of the amenities provided at The East Hotel Hangzhou. The on-site restaurant, The East Cafe, features garden views. In addition to a garden and a library, guests can connect to free in-room WiFi. Additional perks include: - Swimming pool - Free self-parking, valet parking and extended parking - Full breakfast (surcharge), a free theme park shuttle and bike hire - Express check-out, express check-in and meeting rooms Room features All 122 rooms boast comforts, such as pillow menus and laptop-compatible safes, in addition to perks, such as laptop-friendly workspaces and air conditioning. 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Chinese cuisine ](https://images.trvl-media.com/lodging/36000000/35890000/35888500/35888441/be3e8c09.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Hangzhou Gongshu - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 29 reviews £106 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=35888441&PinnedHotelID=35888441&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - 24-hour return airport shuttle (surcharge) - Free theme park shuttle - Free extended parking on site - Free valet parking on site - Free RV/bus/lorry parking on site ### Food and drink - Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CNY 124 per person - A bar/lounge - A coffee shop/cafe - A restaurant - Coffee and tea in common areas ### Restaurants on site - The East Cafe ### Things to do - 24-hour gym - Bicycle rentals - Library - Pool ### Family friendly - Children's toys - Free theme park shuttle - Laundry facilities - Mini-fridge - Soundproofed rooms ### Conveniences - 24-hour front desk - Free newspapers in lobby - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Free grocery shopping service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - 24-hour business centre - Meeting room ### Outdoors - Barbecue grill - Garden - On the riverwalk - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Assistive listening devices - Lift - Visual alarms in hallways - Well-lit path to entrance - Wheelchair-accessible path to lift - Wheelchairs on site ### More - 1 building - 10 floors - Art Deco architecture - Built in 2013 - Designated smoking areas ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu - Tempur-Pedic mattress ### Bathroom - Dressing gowns - Free toiletries - Hair dryer - Rainfall showerhead - Separate bathtub and shower - Slippers - Toothbrush and toothpaste - Towels provided ### Entertainment - 40-inch LCD TV with cable/satellite channels - IPod dock ### Food and drink - Coffee/tea maker - Electric kettle - Free bottled water - Free stocked minibar - Limited room service - Mini-fridge ### More - Air conditioning - Desk - Free daily newspapers - Free local calls - Iron/ironing board on request - Laptop workspace - Laptop-compatible safe - Phone - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3 PM; check-in end time: 5:30 AM Express check-in available Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation Front desk staff will greet guests on arrival at the property ### Renovations and closures The property is closed between 24 April and 29 April. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 268.0 per day. ### Payment types at the property ## Important information ### Optional extras - Fee for full breakfast: from approximately CNY 124 per person - Airport shuttle fee: CNY 330 per vehicle (one way) - Rollaway bed fee: CNY 268.0 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention No pets and no service animals are allowed at this property Parking height restrictions apply ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as East Hotel Hangzhou Hangzhou East Hotel East Hangzhou The East Hotel Hangzhou Hotel The East Hotel Hangzhou Hangzhou The East Hotel Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does The East Hotel Hangzhou have a pool? > Yes, this property has a pool. ### Is The East Hotel Hangzhou pet-friendly? > No, pets are not allowed at this property. ### How much is parking at The East Hotel Hangzhou? > Self-parking and valet parking are free at this property. ### What time is check-in at The East Hotel Hangzhou? > Check-in start time: 3 PM; check-in end time: 5:30 AM. ### What time is check-out at The East Hotel Hangzhou? > Checkout is at noon. ### Does The East Hotel Hangzhou provide a shuttle to the airport? > Yes, there's an airport shuttle. A fee of CNY 330 per vehicle applies. ### Where is The East Hotel Hangzhou located? > Located in Gongshu, this luxury hotel is 0.9 mi (1.5 km) from Wulinmen Wharf and 1.8 mi (2.9 km) from West Lake. Westlake Culture Plaza and Zhejiang Museum of Natural History are also within 1 mile (2 km). Shentangqiao Station is 9 minutes by foot and Chaowang Road Station is 17 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## The East Hotel Hangzhou Reviews 9.2 ### Wonderful All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 8.0 Location ### 9.2 Staff & service ### 9.2 Property conditions & facilities 10 - Excellent 258 8 - Good 122 6 - Okay 13 4 - Poor 3 2 - Terrible 4 ### 6/10 Okay #### Shaojie 3 Jan 2021 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities #### 床单较脏 床单上留有挺大一部分面积类似于饼干渣还是啥的不明碎屑，感觉卫生并没有做到位。前台反馈换床单最后也没实现，入住体验不佳 ##### Shaojie Stayed 1 night in Dec 2020 ### 10/10 Excellent #### Verified traveller 16 Nov 2019 Liked: Cleanliness, property conditions & facilities とても広々として快適な部屋でした。無料飲料のことをチェックイン時に説明してもらえませんでした。 ##### Verified traveller Stayed 2 nights in Nov 2019 ### 10/10 Excellent #### YUENYI BARBAR 16 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent service and everything The hotel staff were nice, efficient and accommodating, and helped to make my stay really easy and wonderful. The room is spacious, the bathroom is huge. Everything was so clean, and they also provided good quality bathroom amenities. It was really a great experience. Thanks - esp to Jason, Ada and Chris at the front desk. ##### YUENYI BARBAR Stayed 3 nights in Jun 2019 ### 10/10 Excellent #### Verified traveller 20 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A thoughtful and comfortable boutique hotel It is a thoughtful hotel paying attention to details. The room is spacious, comfortable and clean though the floor is a bit worn down. I like the lighting buttons which are located at both sides of the bed for easy access. However, the lighting at the entrance where the airconditioner is located is not enough. It will be better if a luggage rack is provided. Mimi bar is also free. The staff are polite and helpful. The location is convenient with local eateries and subway station nearby. ##### Verified traveller Stayed 3 nights in May 2019 ### 10/10 Excellent #### Mary 26 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 酒店質素高，房間設施齊全貼心，是次十分愉快的旅程，下次再到杭州亦會入住 唯一缺點是不太靠近西湖，不過坐計程車也只是十多塊，很方便 ##### Mary Stayed 1 night in Apr 2019 ### 10/10 Excellent #### JP 16 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Big room, good location, friendly staff, but the hotel is not very big. Limited choice for breakfast ##### JP Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Verified traveller 16 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nicely designed hotel, staff is helpful and speaks well english ##### Verified traveller Stayed 2 nights in Apr 2019 ### 8/10 Good #### J S 5 Feb 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Breakfast used to be really good but is now pretty por ##### J S Stayed 4 nights in Jan 2019 ### 10/10 Excellent #### JUN 7 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 非常推荐 很用心的酒店设计，早餐强烈推荐 ##### JUN Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Verified traveller 5 Dec 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 住的好　吃的也好。會再住。 房間優，ＣＰ值高。早餐果汁水果等極佳，熱食也好吃。１２月去吃到一包水的一口柿子，超好吃。 ##### Verified traveller Stayed 1 night in Dec 2018 ### 8/10 Good #### YINGLING 3 Dec 2018 Liked: Cleanliness, staff & service, room comfort 房间太太太热了，几乎没法睡 除此之外，其它一切都好 ##### YINGLING Stayed 2 nights in Nov 2018 ### 10/10 Excellent #### Elaine, Hong Kong 19 Nov 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice , helpful staff . Felt star warmth , like a home ##### Elaine Stayed 2 nights in Nov 2018 ### 8/10 Good #### Verified traveller 8 Nov 2018 Liked: Cleanliness, property conditions & facilities, room comfort Assez mauvaise accueil, de la part du manager de la réception : petite erreur sur notre confirmation de tel de votre part à savoir un seul petit déjeuner compris sur deux. Il est évident que nous allions prendre tous les 2 un petit déjeuner étant deux dans la chambre !!!Au lieu d’avoir un geste commercial il n’a rien voulu savoir donc l’accueil n’était pas formidable. ##### Verified traveller Stayed 1 night in Nov 2018 ### 10/10 Excellent #### Markus 7 Oct 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Exceptional stay We had only one night there and spend omat of time outside, but we were very happy about everything in Hotel. Maybe the breakfast buffet could have some more options but we didnt left with empty stomachs, so no problems in there. Especially the bathrobes very super comfortable! :) ##### Markus Stayed 1 night in Oct 2018 ### 8/10 Good #### Yu 4 Oct 2018 Liked: Staff & service, property conditions & facilities, room comfort #### Nice stay It is nice and cosy ##### Yu Stayed 5 nights in Sep 2018 ### 10/10 Excellent #### shieh, singapore 23 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great service, cleanliness, good food I enjoyed my stay at east hotel. Room was spacious and, comfortable, and clean. Hotel breakfast was great. I am very impressed with the service standard of the staff. Would specially commend "Emily" at the front desk, who helped me with setting up my digital payment methods and gave me great advice and tips about Hangzhou. I will definitely come back to this hotel the next time i am in Hangzhou. ##### shieh Stayed 2 nights in Sep 2018 ### 8/10 Good #### enrico 20 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### zen minded comfort tutto okay personale gentile e location centrale camere grandi e accoglienti molto zen minded problematico trovare un taxi ##### enrico Stayed 2 nights in Sep 2018 ### 10/10 Excellent #### Graeme 20 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### The East Hotel, Hangzhou East Hotel is nice, modern, boutique style hotel. Friendly and helpful staff and the room was clean quiet and comfortable. ##### Graeme Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### Anne 6 Sept 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort We had great experience with the hotel, especially Catherine from the front desk is extremely helpful and professional . ##### Anne Stayed 3 nights in Sep 2018 ### 10/10 Excellent #### Esther 17 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful stay at The East Hotel Hangzhou We had a wonderful stay at the East Hotel recently (Aug 6-8 and Aug 10-12)and was most impressed with the professionalism and the warm service from all the staff at the front desk - there were too many of them to name during our stay, but Jason, Lucy, Ada, Ken, Joanna and Leo in particular saw to our every needs from train bookings, concert tickets, directions to places of interest. The staff were well trained and took pride in providing excellent service. The hotel breakfast was delicious with a good choice of main and buffet selection, the room was comfortable and clean with only one minor detail which we would like to suggest for improvement - the lighting was a little dim particularly at the dressing and bath room mirror area. We will highly recommend this hotel to both business and family travellers. ##### Esther Stayed 2 nights in Aug 2018 ### 8/10 Good #### Verified traveller 13 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort 跟老牌五星没得比 之前看过太多好评所以期待很高 实际上只能说中规中矩吧 下次来不会再选择逸酒店 优：酒店舒适度是够的 客房服务很好 缺点：没有帮拿行李 前台服务一般 位置比较偏 ##### Verified traveller Stayed 3 nights in Aug 2018 ### 8/10 Good #### Hing Chiu 10 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 很舒服的一次入住體驗 整體很好，雖然裝修有點舊了，可保養很好，也很乾淨，而且設計酒店細節很好，早餐棒棒的 ##### Hing Chiu Stayed 1 night in Aug 2018 ### 10/10 Excellent #### Pei yen 3 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 值得入住 酒店楼下是商塲也通達地铁站. 吃喝住行方便. 酒店前枱Jane非常好解决了一些問题. 真心推荐入住..... ##### Pei yen Stayed 1 night in Jul 2018 ### 10/10 Excellent #### MP, Singapore 13 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### really nice hotel the hotel is new and clean. only negative thing is the water temperature is not stable. what's more, you got free mini bar! ##### MP Stayed 4 nights in Jul 2018 ### 10/10 Excellent #### I, 杭州 8 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 房間舒適，早餐豐富美味，這次入住浴室洗手檯上方滴水滴的滿地都是，睡一覺起來如果沒注意會滑倒，挺危險的。 ##### I Stayed 1 night in Jul 2018 ## Expedia's Latest Trends ### Hotels > [Hotels in Phuket](https://www.expedia.co.uk/Phuket-Hotels.d6046393.Travel-Guide-Hotels) > > [Cabin Rentals North Yorkshire](https://www.expedia.co.uk/North-Yorkshire-Cabins.d6046226-aaCabins.Travel-Guide-Accommodation) > > [Family-Friendly Hotels in Alanya](https://www.expedia.co.uk/Alanya-Hotels-Family-Friendly-Hotel.0-0-d4671-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Jockey Club Suites](https://www.expedia.co.uk/Las-Vegas-Hotels-Jockey-Club-Suites.h24931888.Hotel-Information) > > [Tivoli Carvoeiro](https://www.expedia.co.uk/Carvoeiro-Hotels-Tivoli-Carvoeiro.h891221.Hotel-Information) > > [Garner Hotel Nottingham City Centre by IHG](https://www.expedia.co.uk/Nottingham-Hotels-Garner-Hotel-Nottingham-City-Centre-By-IHG.h1766641.Hotel-Information) > > [Hotels in Saint-Etienne](https://www.expedia.co.uk/Saint-Etienne-Hotels.d1096.Travel-Guide-Hotels) > > [AccorHotels Hotels in Dublin](https://www.expedia.co.uk/Dublin-Hotels-Accor-Hotels.0-0-d178256--bAccorHotels.Travel-Guide-Filter-Hotels) > > [Hampton by Hilton Glasgow Central](https://www.expedia.co.uk/Glasgow-Hotels-Hampton-By-Hilton-Glasgow-Central.h13442921.Hotel-Information) > > [Hotels in Nisyros](https://www.expedia.co.uk/Nisyros-Hotels.d6130537.Travel-Guide-Hotels) > > [Hotels near Motorland Aragon](https://www.expedia.co.uk/Motorland-Aragon-Hotels.0-l6198207-0.Travel-Guide-Filter-Hotels) > > [Hotels in Matlock Bath](https://www.expedia.co.uk/Matlock-Bath-Hotels.d553248634739918842.Travel-Guide-Hotels) > > [Armagh City Hotel](https://www.expedia.co.uk/Armagh-Hotels-Armagh-City-Hotel.h897582.Hotel-Information) > > [Beach Resorts & Hotels in Málaga](https://www.expedia.co.uk/Malaga-Hotels-Beach-Hotels.0-0-d312-tBeachHotels.Travel-Guide-Filter-Hotels) > > [Hotels near Birmingham Small Heath Station](https://www.expedia.co.uk/Birmingham-Small-Heath-Station-Hotels.d6234699.Travel-Guide-Hotels) > > [I L❤️VE U! 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