Title: InterContinental Hangzhou ICC by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6084457&destination=Hangzhou%2C+Zhejiang%2C+China&selected=3909083&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # InterContinental Hangzhou ICC by IHG ## Photo gallery for InterContinental Hangzhou ICC by IHG ![Deluxe Room (Intercontinental) | View from room - InterContinental Hangzhou ICC by IHG (Hangzhou)](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/3680e707.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Bar (on property) - InterContinental Hangzhou ICC by IHG (Hangzhou)](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/e73fbd0d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - InterContinental Hangzhou ICC by IHG (Hangzhou)](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/c2ff0c84.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity - InterContinental Hangzhou ICC by IHG (Hangzhou)](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/1bd7c506.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Minibar, in-room safe, laptop workspace, blackout curtains - InterContinental Hangzhou ICC by IHG (Hangzhou)](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/7bec5151.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located close to Wushan Night Market, InterContinental Hangzhou ICC by IHG provides a garden, a playground and a hair salon. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Stay connected with free in-room WiFi, with a speed of 25+ Mbps, and guests can find other amenities, such as an arcade/games room and dry cleaning/laundry services. ## Reviews 8.8 Excellent ## Popular amenities - Pool - Hot tub - Spa - Parking included - Free Wi-Fi - Restaurant £101 includes taxes & fees 13 Apr - 14 Apr ## Room options ### Check availability for these dates Tonight [Mar 28 - Mar 29](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Mar 29 - Mar 30](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Apr 3 - Apr 5](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Apr 10 - Apr 12](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 18 of 18 rooms ### View all photos for Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access) ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/72af4548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, Accessible, River View (Upgraded, Club Lounge Access) - River view - 700 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 1 King Premium ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/02b89902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Premium - City view - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 1 King Premium River View ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/72af4548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Premium River View - River view - 700 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/72af4548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room - City view - 700 sq ft - 1 bedroom - Sleeps 3 - 1 Single Bed ### View all photos for Upgraded Premium Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/72af4548.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Upgraded Premium Room - River view - 1399 sq ft - Sleeps 3 - 1 Single Bed ### View all photos for 2 Single Premium ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/6330ced3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Single Premium 8.0 Very good 1 review - City view - 700 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for 2 Single Classic ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/6330ced3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Single Classic 10.0 Exceptional 1 review - City view - 538 sq ft - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access) ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/ae4c570c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible, River View (Club Lounge Access) - River view - 1399 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Classic Room ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/02b89902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room - City view - 1 bedroom - Sleeps 3 - 1 Single Bed ### View all photos for 1 King Classic ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/02b89902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Classic - City view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Premium Room, 2 Single Beds, City View ![Premium Room, 2 Single Beds, City View | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/971f37b4.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds, City View - City view - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for 2 Single Premium River View ![2 Single Premium River View | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/0914cfae.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Single Premium River View - River view - 1 bedroom - Sleeps 3 - 2 Single Beds ### View all photos for Premium Room, 2 Single Beds, Accessible, River View (Upgraded, Club Lounge Access) ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/2e82d1bb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 2 Single Beds, Accessible, River View (Upgraded, Club Lounge Access) - River view - Sleeps 3 - 2 Single Beds ### View all photos for Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access) ![View from room](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/d9898400.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible, River View (CEO, Club Lounge Access) - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Accessible, Club lounge access ![Suite, 1 Bedroom, Accessible, Club lounge access | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/05949195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible, Club lounge access - City view - Sleeps 3 - 1 King Bed ### View all photos for Suite, 1 Bedroom, Accessible, River View (Club Lounge Access) ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/ae4c570c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom, Accessible, River View (Club Lounge Access) - City view - Sleeps 3 - 1 Queen Bed ### View all photos for Premium Room, 1 King Bed, City View ![Premium Room, 1 King Bed, City View | Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/f29b7c1f.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room, 1 King Bed, City View - City view - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Classic Room, 1 King Bed, Accessible ![Minibar, in-room safe, laptop workspace, blackout curtains](https://images.trvl-media.com/lodging/4000000/3910000/3909100/3909083/02b89902.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Classic Room, 1 King Bed, Accessible - City view - Sleeps 3 - 1 King Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-InterContinental-Hangzhou.h3909083.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-InterContinental-Hangzhou.h3909083.Hotel-Information) ## About the area Located in Downtown Hangzhou, a neighbourhood in Hangzhou, InterContinental Hangzhou ICC by IHG is near the airport and near a metro station. The area's natural beauty can be seen at West Lake and Xixi National Wetland Park, while Hangzhou Botanical Garden and Song Dynasty Town are popular local attractions. Wushan Night Market and Wulin Square are two other places to visit that come recommended. Spend some time exploring the area's activities, including golfing. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.24420%2C120.20847&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=V9qsaL4MMfTzTK0i4wisdxg25so=) Jiefang East Road No 2, Hangzhou, Zhejiang, 310016 ### What's nearby - Hangzhou City Planning Exhibition Hall 8 min walk \- 0.5 miles - Raffles City Hangzhou 10 min walk \- 0.5 miles - Hangzhou Grand Theatre 11 min walk \- 0.6 miles - MIXC Mall 16 min walk \- 0.9 miles - Chongyi Church 2 min drive \- 1.6 miles ### Getting around - Citizen Center Metro Station 2 min walk - Hangzhou Station 8 min drive - Hangzhou (HGH-Xiaoshan Intl.) 24 min drive ### Restaurants - 江澜楼阁大酒店 5 min walk - 量子咖啡 11 min walk - Executive Lounge 10 min walk - Club InterContinental 5 min walk - connection's lobby lounge 4 min walk ## About this property ### InterContinental Hangzhou ICC by IHG Luxury family-friendly hotel near Wushan Night Market Located close to Wulin Square and Hangzhou Tower Shopping Mall, InterContinental Hangzhou ICC by IHG provides a garden, a playground and a hair salon. Treat yourself to a massage at the on-site spa. At the 3 on-site restaurants, enjoy breakfast, lunch, dinner and international cuisine. Free in-room WiFi, with a speed of 25+ Mbps, is available to all guests, along with an arcade/games room and dry cleaning/laundry services. Additional perks include: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), express check-out and a 24-hour front desk - A lift, a front desk safe and concierge services Room features All 384 rooms offer comforts, such as 24-hour room service and pillow menus, as well as thoughtful touches, such as laptop-friendly workspaces and air conditioning. More conveniences in all rooms include: - Rollaway/extra beds (surcharge) and free cots/infant beds - Bathrooms with rainfall showers and deep-soaking baths - LCD TVs with satellite channels - Wardrobes/cupboards, fridges and coffee/tea makers ## Similar properties ![Lounge](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/d66b9941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 162 reviews £95 includes taxes & fees 6 Apr - 7 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-06&endDate=2026-04-07&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/28000000/27730000/27721600/27721578/b03c364a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Conrad Hangzhou Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.6 Exceptional 82 reviews £153 includes taxes & fees 30 Mar - 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Pool - Parking included - Free Wi-Fi - Restaurant 8.8 Excellent 67 reviews £91 includes taxes & fees 30 Mar - 31 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-30&endDate=2026-03-31&selected=15621368&PinnedHotelID=15621368&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/16000000/15920000/15913800/15913735/a43090be.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Park Hyatt Hangzhou Qianjiang New Town - Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 65 reviews £251 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=15913735&PinnedHotelID=15913735&HadPinnedHotel=true®ionId=-1&adults=2) ![Property entrance](https://images.trvl-media.com/lodging/121000000/120120000/120116200/120116132/9d5eee4f.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### EVEN Hotel Hangzhou West Lake by IHG Shangcheng - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 9.4 Exceptional 14 reviews £56 includes taxes & fees 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=120116132&PinnedHotelID=120116132&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/cd76847a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 553 reviews £65 includes taxes & fees 29 Mar - 30 Mar [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=3909083&PinnedHotelID=3909083&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=3909083,16015708,27721578,8114221,4046327) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - In-room WiFi speed: 25+ Mbps - Available in some public areas: Free WiFi and wired internet ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Buffet breakfast available for a fee: CNY 196 per person - 3 restaurants - A bar/lounge - Snack bar/deli ### Restaurants on site - Lobby Lounge - The Lake All Day Dining - Xianshanyuan Restaurant ### Things to do - Arcade/game room - Free children's club - Full-service spa - Gym - Hot tub - Indoor pool - Playground - Sauna ### Family friendly - Arcade/game room - Free children's club - In-room cot - In-room refrigerator - Indoor pool - Laundry facilities - Playground - Rollaway/extra bed (surcharge) - Snack bar/deli - Soundproofed rooms ### Conveniences - 24-hour front desk - ATM - Free newspapers in lobby - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting rooms ### Outdoors - Garden ### Full-service spa - 6 treatment rooms - Massage ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Braille/raised signage - Lift - Well-lit path to entrance - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free cot - Pillow menu - Rollaway/extra bed (surcharge) ### Bathroom - Deep soaking bathtub - Dressing gowns - Free toiletries - Hair dryer - Private bathroom - Rainfall showerhead - Shower/bathtub combination - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Free bottled water - Minibar - Refrigerator - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Free daily newspapers - Iron/ironing board - Laptop workspace - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: 6:00 AM Late check-in subject to availability Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Renovations and closures The following facilities are closed seasonally each year. They will be closed from 19 January to 31 March: - Sauna - Spa ### Access methods Staffed front desk ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 408.0 per stay. Free cots are available on request at the property ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 196 per person - Rollaway bed fee: CNY 408.0 per stay The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Parking height restrictions apply ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hangzhou Intercontinental Intercontinental Hangzhou Intercontinental Hotel Hangzhou InterContinental Hangzhou Hotel Intercontinental Hangzhou Hotel Hangzhou ## Frequently asked questions ### Does InterContinental Hangzhou ICC by IHG have a pool? ### How much does it cost to stay at InterContinental Hangzhou ICC by IHG? ### Is InterContinental Hangzhou ICC by IHG pet-friendly? ### How much is parking at InterContinental Hangzhou ICC by IHG? ### What time is check-in at InterContinental Hangzhou ICC by IHG? ### What time is check-out at InterContinental Hangzhou ICC by IHG? ### Where is InterContinental Hangzhou ICC by IHG located? ### Can I cancel my reservation for free and receive a full refund? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## InterContinental Hangzhou ICC by IHG Reviews 8.8 ### Excellent All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.0 Cleanliness ### 8.2 Location ### 8.8 Staff & service ### 9.0 Property conditions & facilities 10 - Excellent 98 8 - Good 48 6 - Okay 14 4 - Poor 3 2 - Terrible 5 ## Reviews Verified ### 10/10 Excellent #### Paul 16 Nov 2025 Liked: Cleanliness, property conditions & facilities Incredible great view unique hotel ![Balcony view](https://a.travel-assets.com/ugc/hotel-reviews/014513a0-f8e5-41f7-934f-0abf304ecd23-1763289778037.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Lobby view](https://a.travel-assets.com/ugc/hotel-reviews/ab7c7d42-ce42-4a48-84da-72183a196863-1763289777492.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Paul Stayed 2 nights in Nov 2025 Verified ### 6/10 Okay #### Yin 14 Nov 2025 For a five star hotel the amenities and ##### Yin Stayed 3 nights in Nov 2025 Verified ### 10/10 Excellent #### Boon Fook 4 Nov 2025 Liked: Cleanliness, staff & service, amenities Good and clean ##### Boon Fook Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### Verified traveller 28 Oct 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Well kept hotel with high service level The stay was excellent. The staff r friendly and helpful. They always give a welcoming smile. I would like to suggest that the hotel line their dustbin especially the one inside the toilet because some guests absent-minded discard their toliet paper there, leaving behind a urine smell. While being green, the current methos is just not sustainable. ##### Verified traveller Stayed 1 night in Oct 2023 Verified ### 10/10 Excellent #### Verified traveller 28 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Convenient location and good service. Very helpful staff. ##### Verified traveller Stayed 3 nights in Jun 2023 Verified ### 8/10 Good #### Kenneth 9 Dec 2024 Liked: Cleanliness, property conditions & facilities The building design is unique. ##### Kenneth Stayed 1 night in Dec 2024 Verified ### 10/10 Excellent #### Verified traveller 8 Sept 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### slight feedback otherwise great stay enjoyable stay. only downside is the lobby bar closes so early it was hard to have post dinner drinks or work at lounge over some whiskeys or alcohol in the night. ##### Verified traveller Stayed 3 nights in Sep 2024 Verified ### 10/10 Excellent #### junho 16 Nov 2025 Liked: Cleanliness, staff & service, amenities Good ##### junho Stayed 1 night in Nov 2025 Verified ### 10/10 Excellent #### MARZOUQ 9 Oct 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It’s very unique place to stay! Me and my girlfriend stayed there for three nights and the hotel was super! The room so clean, the hotel so organized, and the service is one of the best that I saw for while, they are really helpful and nice, the pool is good also the gym, and last thing which is the most important, is the view , this hotel have special view on the River and the new town, we will come back! Thank you intercontinental ##### MARZOUQ Stayed 3 nights in Oct 2022 Verified ### 6/10 Okay #### Faisal 30 Oct 2024 Liked: Cleanliness Limited dining options ##### Faisal Stayed 4 nights in Oct 2024 Verified ### 2/10 Terrible #### canson 12 Jun 2024 Disliked: Cleanliness, property conditions & facilities The property is dated ##### canson Stayed 2 nights in Jun 2024 Verified ### 10/10 Excellent #### JERRY JEN JUI 11 Nov 2025 Liked: Cleanliness, amenities, property conditions & facilities 乾淨的客房、情切的服務人員、設施完善，週邊環境優美，交通方便 ##### JERRY JEN JUI Stayed 2 nights in Nov 2025 Verified ### 10/10 Excellent #### Yin 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 美好回憶 地段便捷，一流江景.值得留念 ![](https://a.travel-assets.com/ugc/hotel-reviews/2a5e4a0a-19d1-47fe-8f12-cb70d285dd09-1751279844971.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/fde98223-1788-4e56-8401-eae99ee2b6c9-1751279845411.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Yin Stayed 2 nights in Jun 2025 Verified ### 10/10 Excellent #### LIM KYUYEOB 12 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 좋습니다! ##### LIM KYUYEOB Stayed 5 nights in May 2025 Verified ### 8/10 Good #### Verified traveller 13 May 2024 Liked: Cleanliness, staff & service, room comfort #### 큰 규모의 호텔입니다. 편안했습니다. 음식도 좋았습니다. 큰 규모의 호텔이고, 편안한 여행을 다녀왔습니다. ##### Verified traveller Stayed 4 nights in May 2024 Verified ### 10/10 Excellent #### Verified traveller 19 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 會再入住 國際五星品牌無可挑剔 ##### Verified traveller Stayed 4 nights in Nov 2023 Verified ### 10/10 Excellent #### Kwok Keung 26 May 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good hotel and good stay I really love this place, very nice hotel, comfortable. Breakfast okay. And the front desk lady is sooooo beautiful indeed. ##### Kwok Keung Stayed 2 nights in May 2021 Verified ### 8/10 Good #### Eric 20 Dec 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It is great hotel to stay in Hangzhou city. Large Outlet in underground and easy access to subway ##### Eric Stayed 1 night in Dec 2020 Verified ### 10/10 Excellent #### Verified traveller 30 Jul 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### We love the hotel Nice hotel and good service ##### Verified traveller Stayed 1 night in Jul 2020 Verified ### 10/10 Excellent #### liting 4 May 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 酒店环境、设施和服务都很好，很满意的一次住宿体验。 ##### liting Stayed 1 night in May 2020 Verified ### 10/10 Excellent #### jifang 19 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 地理位置比较好，总体都不错 ##### jifang Stayed 1 night in Sep 2019 Verified ### 10/10 Excellent #### Francesco 11 Sept 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ottimo Buona location, struttura un po’ datata ma con tutti i confort e servizi da Intercontinental. Camera molto confortevole. ##### Francesco Stayed 3 nights in Sep 2019 Verified ### 10/10 Excellent #### Verified traveller 4 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel design is extremely special. The view is perfect. ##### Verified traveller Stayed 1 night in Jul 2019 Verified ### 10/10 Excellent #### Verified traveller 29 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Good breakfast, many choices ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 8/10 Good #### Verified traveller 26 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort There are too many construction projects nearby ##### Verified traveller Stayed 1 night in Jun 2019 ---