Title: Crowne Plaza Hangzhou Thousand Island Lake by IHG Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Hangzhou Thousand Island Lake by IHG Thousand Island Lake views create a peaceful retreat at this Crowne Plaza, where travelers can practice archery or simply relax with excellent amenities ## Photo gallery for Crowne Plaza Hangzhou Thousand Island Lake by IHG ![Indoor pool - Crowne Plaza Hangzhou Thousand Island Lake by IHG (Hangzhou)](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/b6f5d6a0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Spa - Crowne Plaza Hangzhou Thousand Island Lake by IHG (Hangzhou)](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/8ce11c62.jpg?impolicy=resizecrop&rw=297&ra=fit) ![1 King 1 Bedroom Premier Club Suite Living Area Lake View | Premium bedding, free WiFi, bed sheets - Crowne Plaza Hangzhou Thousand Island Lake by IHG (Hangzhou)](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/aa478356.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Hangzhou Thousand Island Lake by IHG (Hangzhou)](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/aae64324.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior - Crowne Plaza Hangzhou Thousand Island Lake by IHG (Hangzhou)](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/0eca5a8b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Hangzhou Thousand Island Lake offers a tranquil setting with stunning lake views. Guests can practice archery, book treatments at Qin Spa, or relax poolside. High-speed WiFi and attentive concierge services enhance the experience throughout the stay. ## Reviews 10 Exceptional ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £48 includes taxes & fees 13 Feb - 14 Feb ## Room options ### Check availability for these dates Tonight [Feb 12 - Feb 13](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-12&endDate=2026-02-13&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Feb 13 - Feb 14](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Feb 13 - Feb 15](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Feb 20 - Feb 22](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-20&endDate=2026-02-22&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 13 of 13 rooms ### View all photos for 1 King Standard Lake View ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/f1d3606a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Standard Lake View ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead Daily housekeeping - Lake view - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 1 King Premium Lake View Balcony ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/1c483806.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Premium Lake View Balcony ### Highlights Balcony Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead - Lake view - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 2 Double Premium Lake View Balcony ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/ae21012b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Premium Lake View Balcony ### Highlights Balcony Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead - Lake view - 646 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for 2 Double Standard Lake View ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/ae21012b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Standard Lake View ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead Daily housekeeping - Lake view - 377 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for 1 King Standard ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/f1d3606a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King Standard ### Highlights Balcony Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 1 King 1 Bedroom Premier Club Suite Living Area Lake View ![1 King 1 Bedroom Premier Club Suite Living Area Lake View | View from room](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/cf696ab1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King 1 Bedroom Premier Club Suite Living Area Lake View ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bedroom Separate bath and shower Bathrobes Rainfall showerhead - Lake view - 915 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 2 Double Standard ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/c395e1d5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Standard ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead Daily housekeeping - Mountain view - 377 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for 1 King 1 Bedroom Captain Suite Living Area Lake View ![1 King 1 Bedroom Captain Suite Living Area Lake View | Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/2cff3b78.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King 1 Bedroom Captain Suite Living Area Lake View ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bedroom Separate bath and shower Bathrobes Rainfall showerhead - Lake view - 915 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for 1 King 1 Bedroom Suite Living Area Lake View ![1 King 1 Bedroom Suite Living Area Lake View | Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/fd560258.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King 1 Bedroom Suite Living Area Lake View ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bedroom Separate bath and shower Bathrobes Rainfall showerhead - Lake view - 915 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ### View all photos for Standard Room ![Standard Room | Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/7a79a5a8.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead Daily housekeeping - 484 sq ft - Sleeps 3 - 1 Single Bed OR 1 King Bed ### View all photos for 2 Double Standard Garden View ![View from room](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/ded082bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Standard Garden View ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead Daily housekeeping - 431 sq ft - Sleeps 5 - 2 Double Beds ### View all photos for 1 King 1 Bedroom Suite Living Area ![Premium bedding, free WiFi, bed sheets](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/b497a9fe.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 1 King 1 Bedroom Suite Living Area ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead Daily housekeeping - Mountain view - 807 sq ft - Sleeps 3 - 1 King Bed ### View all photos for 2 Double Standard Family Room ![View from room](https://images.trvl-media.com/lodging/17000000/16230000/16223700/16223647/ded082bf.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Double Standard Family Room ### Highlights Air conditioning LCD TV Pillow menu Premium bedding Separate bath and shower Bathrobes Rainfall showerhead Daily housekeeping - Mountain view - 431 sq ft - Sleeps 5 - 2 Double Beds ## You may also like Ad ![Indoor pool, open 6:00 AM to 10:00 PM, pool loungers, lifeguards on site](https://images.trvl-media.com/lodging/114000000/113050000/113047100/113047006/91c68652.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Silk Lakehouse, Shangri-La Hangzhou Xihu - Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.6 Exceptional 8 reviews £363 includes taxes & fees 2 Mar - 3 Mar [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2026-3-2&chkout=2026-3-3&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=38f2aba7-e02c-47a4-b3f4-1519cc8f43ad&top_cur=GBP) Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/14000000/13570000/13563800/13563748/66762f5e_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Midtown Shangri-La, Hangzhou Xiacheng - 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More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Crowne-Plaza-Hangzhou-Thousand-Island-Lake.h16223647.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Crowne-Plaza-Hangzhou-Thousand-Island-Lake.h16223647.Hotel-Information) ## About the area Located in Fuyang, a neighbourhood in Hangzhou, Crowne Plaza Hangzhou Thousand Island Lake by IHG is near theme parks and on a lake. Wushan Night Market and Hangzhou Tower Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Xixi National Wetland Park and West Lake. Looking to enjoy an event or a match while in town? See what's going on at Hangzhou Olympic Sports Center. Discover the area's water adventures with nearby windsurfing, or enjoy the great outdoors with hiking/biking trails and rock climbing. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.03546%2C119.92448&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=pcZARbVYmns1Sdiase8UnSHvr48=) Linghou Community, Jiande, Hangzhou, 311608 ### What's nearby - ![West Lake showing night scenes and a river or creek](https://images.trvl-media.com/place/6141424/44000193-9651-4247-a75f-903efc20ccb8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 37 min drive \- 25.4 miles - Stork Hill of Hangzhou 6 min drive \- 3.4 miles - Longmen Ancient Town 17 min drive \- 13.6 miles - Hangzhou Safari Park 18 min drive \- 11.2 miles - Xixi National Wetland Park 34 min drive \- 23.6 miles ### Getting around - West Guihua Road Station 8 min drive - Hangzhou (HGH-Xiaoshan Intl.) 62 min drive ### Restaurants - Starbucks 星巴克 5 min drive - McDonald's (麦当劳) 7 min drive - 龙浦街小有天饭店 7 min drive - 老盛昌 7 min drive - Chi 大痴小馆 15 min drive ## About this property ### Crowne Plaza Hangzhou Thousand Island Lake by IHG Luxury hotel located in Fuyang At Crowne Plaza Hangzhou Thousand Island Lake by IHG, you can look forward to a terrace, a garden and dry cleaning/laundry services. Adventurous travellers may like the mountain biking at this hotel. Free in-room WiFi is available to all guests, along with a bar and a gym. Additional perks include: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), a billiards/pool table and tour/ticket information - A ballroom, a 24-hour front desk and meeting rooms Room features All 284 rooms boast comforts, such as premium bedding and pillow menus, as well as thoughtful touches, such as air conditioning and bathrobes. More conveniences in all rooms include: - Rainfall showers and separate baths/showers - Daily housekeeping and phones ## Similar properties ![Lobby](https://images.trvl-media.com/lodging/105000000/104470000/104466400/104466389/4f136e73.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hangzhou Jiangnan by IHG Binjiang - Breakfast included - Parking included - Free Wi-Fi - Restaurant 8.0 Very good 9 reviews £46 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=104466389&PinnedHotelID=104466389&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/39000000/38330000/38320700/38320668/14af76ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canopy by Hilton Hangzhou Jinsha Lake Jianggan - Pet-friendly - Parking included - Free Wi-Fi - Restaurant 9.4 Exceptional 27 reviews £70 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=38320668&PinnedHotelID=38320668&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/113000000/112980000/112977200/112977138/866d210d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SSAW Boutique Hotel Qianjiang New Town Downtown Hangzhou - 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Pool - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 21 reviews £60 includes taxes & fees 15 Feb - 16 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=27665490&PinnedHotelID=27665490&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers](https://images.trvl-media.com/lodging/4000000/3440000/3430700/3430638/a8b92e07.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Qiandao Lake Resort Hangzhou - Pool - Hot tub - Spa - Kids’ pool 9.0 Wonderful 70 reviews £53 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=3430638&PinnedHotelID=3430638&HadPinnedHotel=true®ionId=-1&adults=2) ![Concept Double Room | View from room](https://images.trvl-media.com/lodging/118000000/117400000/117391200/117391115/d53f1649.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pagoda Hotel Hangzhou West Lake Wulin Downtown Hangzhou - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 7.4 Good 3 reviews £68 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=117391115&PinnedHotelID=117391115&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-26&endDate=2026-02-27&selected=16223647&PinnedHotelID=16223647&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=16223647,104466389,38320668,112977138,93153576) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transport - Free self parking on site - Limited on-site self parking ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: CNY 149 per person - A bar/lounge - A restaurant - Snack bar/deli ### Things to do - Billiards/pool table - Gym - Indoor pool - Mountain biking ### Family friendly - Indoor pool - Laundry facilities - Snack bar/deli ### Conveniences - 24-hour front desk - ATM - Guidebooks - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 17,007 square feet of conference space - Business centre - Meeting rooms ### Outdoors - Garden - On a lake - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk ### More - 10 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Pillow menu - Premium bedding ### Bathroom - Dressing gowns - Rainfall showerhead - Separate bathtub and shower - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 49-inch LCD TV ### Food and drink - Limited room service ### More - Air conditioning - Phone ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: anytime Minimum check-in age - 16 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets Pets not allowed ### Children and extra beds Children are welcome Cots (infant beds) are not available ### Payment types at the property ## Important information ### Optional extras - Fee for buffet breakfast: from approximately CNY 149 per person The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Crowne Plaza Hangzhou Thousand Hotel Crowne Plaza Thousand Hotel Crowne Plaza Thousand Crowne Plaza Hangzhou Thousand Island Lake Hotel Crowne Plaza Thousand Island Lake Hotel Crowne Plaza Thousand Island Lake Crowne Plaza Hangzhou Thousand Crowne Plaza Hangzhou Thousand Island Lake Crowne Plaza Hangzhou Thousand Island Lake by IHG Hotel Crowne Plaza Hangzhou Thousand Island Lake an IHG Hotel Crowne Plaza Hangzhou Thousand Island Lake by IHG Hangzhou Crowne Plaza Hangzhou Thousand Island Lake by IHG Hotel Hangzhou ## Frequently asked questions ### Does Crowne Plaza Hangzhou Thousand Island Lake by IHG have a pool? ### How much does it cost to stay at Crowne Plaza Hangzhou Thousand Island Lake by IHG? ### Is Crowne Plaza Hangzhou Thousand Island Lake by IHG pet-friendly? ### How much is parking at Crowne Plaza Hangzhou Thousand Island Lake by IHG? ### What time is check-in at Crowne Plaza Hangzhou Thousand Island Lake by IHG? ### What time is check-out at Crowne Plaza Hangzhou Thousand Island Lake by IHG? ### Where is Crowne Plaza Hangzhou Thousand Island Lake by IHG located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Crowne Plaza Hangzhou Thousand Island Lake by IHG Reviews 10 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 10 Cleanliness ### 10 Staff & service ### 10 Property conditions & facilities 10 - Excellent 1 8 - Good 0 6 - Okay 0 4 - Poor 0 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Jan 8 Nov 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Paradise... From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool overlooking the lake beautiful, and then there is the scenery, which is absolutely amazing. Thank you Crowne Plaza for an unforgettable 2 nights... ![](https://a.travel-assets.com/ugc/hotel-reviews/8979C7E076181C3A1C4FB2247E311FCEFE4F7D8F1699445347023.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4B2E685533173CFC2122891AD8E27CC30665E3F31699445347178.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/1171976E3C414907D33C0681825614504BC4A6B31699445347000.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/098606B4ECA0BFF57572985AC2CF34163C399C4F1699445347020.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Jan Stayed 1 night in Nov 2023 ---