Title: Crowne Plaza Hangzhou Qiantang by IHG Reviews, Deals & Photos 2025 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Crowne Plaza Hangzhou Qiantang by IHG Art Deco hotel with 3 restaurants and 24-hour fitness centre ![Buffet](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/9e5905f0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Premium Room | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/153aad3b.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Presidential Suite, 1 King Bed | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/2c21dd0f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Concierge desk](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/ee787f78.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Exterior](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/805129da.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Crowne Plaza Hangzhou Qiantang sits conveniently near shopping attractions while offering a luxurious retreat. Guests can relax on the sunny terrace, stay connected with complimentary in-room WiFi, or maintain their fitness routine at the 24-hour gym. 9.6 Exceptional ## Popular amenities - Bar - Breakfast available - Housekeeping - Pool - Room service - 24/7 front desk £65 includes taxes & fees 29 Oct - 30 Oct ## Room options ### Check availability for these dates Tonight [Oct 18 - Oct 19](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-18&endDate=2025-10-19&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct 19 - Oct 20](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-19&endDate=2025-10-20&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct 24 - Oct 26](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-24&endDate=2025-10-26&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct 31 - Nov 2](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-31&endDate=2025-11-02&selected=22949395&PinnedHotelID=22949395&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 11 of 11 rooms ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/262d3c09.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Club lounge access ### Highlights Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu Separate bedroom - 398 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/945a3eb9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed (High Floor) ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet - 398 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/83493152.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed 10.0 Exceptional 1 review ### Highlights Soundproofed Air conditioning Connecting rooms available Free cots/infant beds LCD TV Pillow menu Separate bedroom Down duvet - 398 sq ft - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/f9a64e7a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom 10.0 Exceptional 1 review ### Highlights Separate sitting area Soundproofed Air conditioning Connecting rooms available Executive Lounge Free cots/infant beds LCD TV Pillow menu - 786 sq ft - 1 bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/f8938195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Premium Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Separate bedroom Down duvet - Sleeps 3 - 1 Single Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/f8938195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Separate bedroom Down duvet - Sleeps 3 - 1 Single Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/40dac4f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Presidential Suite, 1 King Bed ### Highlights Soundproofed Air conditioning Connecting rooms available Kitchen LCD TV Pillow menu Blackout curtains Separate bedroom - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/b0419fa7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds Standard High Floor ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Separate bedroom Down duvet - Sleeps 2 - 2 Single Beds ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/f8938195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 2 Twin Beds Standard ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Separate bedroom Down duvet - Sleeps 2 - 2 Single Beds ![Suite, 1 Bedroom (Jinsha Lake City View) | 1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/2c906adb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 Bedroom (Jinsha Lake City View) ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Separate bedroom Down duvet - City view - Sleeps 3 - 1 King Bed ![1 bedroom, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/23000000/22950000/22949400/22949395/f8938195.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Single Beds, Club lounge access ### Highlights Soundproofed Air conditioning Connecting rooms available LCD TV Pillow menu Blackout curtains Separate bedroom Down duvet - Sleeps 2 - 2 Single Beds ## You may also like Ad ![Exterior](https://images.trvl-media.com/lodging/112000000/111630000/111623400/111623356/3699d430.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Wulin GDA Hotel, Vignette Collection by IHG Gongshu - Pool - Free WiFi - Restaurant - Air conditioning £116 includes taxes & fees 27 Oct - 28 Oct [](https://www.expedia.co.uk/Hangzhou-Hotels-HANGZHOU-WULIN-GDA-HOTEL.h111623356.Hotel-Information?chkin=2025-10-27&chkout=2025-10-28&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=000b443f-00e1-40fc-9850-82bde6d12cc7&top_cur=GBP) Ad ![Sauna, body treatments, hydrotherapy, deep-tissue massages, facials](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/17000000/16020000/16015800/16015708/8658e066_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Hangzhou Marriott Hotel Qianjiang Jianggan - 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Pool - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 3 reviews £357 includes taxes & fees 14 Nov - 15 Nov [](https://www.expedia.co.uk/Hangzhou-Hotels-The-Silk-Lakehouse.h113047006.Hotel-Information?chkin=2025-11-14&chkout=2025-11-15&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=000b443f-00e1-40fc-9850-82bde6d12cc7&top_cur=GBP) Ad ![Terrace/patio](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4044000/4043919/0e26f6c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 536 reviews £57 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Wulin.h4043919.Hotel-Information?chkin=2025-11-9&chkout=2025-11-10&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=000b443f-00e1-40fc-9850-82bde6d12cc7&top_cur=GBP) Ad ![Exterior](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/9000000/8120000/8114300/8114221/c66e744a_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Qianjiang Downtown Hangzhou - Parking included - Free WiFi - Restaurant - Air conditioning 8.8 Excellent 208 reviews £58 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Qianjiang.h8114221.Hotel-Information?chkin=2025-10-26&chkout=2025-10-27&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=000b443f-00e1-40fc-9850-82bde6d12cc7&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Crowne-Plaza-Hangzhou-Heda.h22949395.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Crowne-Plaza-Hangzhou-Heda.h22949395.Hotel-Information) ## About the area Located in Hangzhou, Crowne Plaza Hangzhou Qiantang by IHG is in the city centre. Travellers eager for a bit of culture can stop by Hangzhou Grand Theatre, while those who have shopping on the agenda may want to visit MIXC Mall and Hangzhou China Silk Town. Hangzhou Tower Shopping Mall and West Lake are two other places to visit that come recommended. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.30886%2C120.32816&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=RR1VpCdleGQXWNLITpNZGGHCuk0=) No. 381 Shangsha Road, Qiantang District, Hangzhou, Zhejiang, 310018 ### What's nearby - MIXC Mall - 15 min drive - 10.7 miles - Hangzhou China Silk Town - 17 min drive - 12.2 miles - Hangzhou Tower Shopping Mall - 17 min drive - 12.4 miles - West Lake - 19 min drive - 13.7 miles - Zhejiang University Yuquan Campus - 21 min drive - 15.0 miles ### Getting around - Gaosha Road Station - 8 min walk - Hangzhou Yuhang Station - 13 min drive - Hangzhou (HGH-Xiaoshan Intl.) - 29 min drive ### Restaurants - ‪Lobby Lounge - ‬1 min walk - ‪作啫·啫啫煲(金沙天街店) - ‬5 min walk - ‪星巴克 - ‬8 min walk - ‪雨石鱼 (金沙龙湖天街店) - ‬12 min walk - ‪Crowne Plaza - ‬9 min walk ## About this property ### Crowne Plaza Hangzhou Qiantang by IHG Upscale hotel near Hangzhou Tower Shopping Mall A terrace, dry cleaning/laundry services and a bar are just a few of the amenities provided at Crowne Plaza Hangzhou Qiantang by IHG. Be sure to enjoy a meal at any of the 3 on-site restaurants. In addition to a 24-hour gym and a business centre, guests can connect to free in-room WiFi. Other perks include: - An indoor pool - Free self-parking - Buffet breakfast (surcharge), express check-out and a banquet hall - A 24-hour front desk, a porter/bellboy and concierge services Room features All 328 rooms feature comforts, such as 24-hour room service and pillow menus, in addition to perks, such as air conditioning and bathrobes. Other conveniences in all rooms include: - Bathrooms with rainfall showers or Jetted bath plus free toiletries and hairdryers - LCD TVs with satellite channels - Electric kettles, daily housekeeping and desks ## Similar properties ![Terrace/patio](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/17313c81.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids pool - Parking included 9.2 Wonderful 536 reviews £57 includes taxes & fees 9 Nov - 10 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-09&endDate=2025-11-10&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/7000000/6270000/6260900/6260809/17f039fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### DoubleTree by Hilton Hangzhou East Jianggan - Pool - Hot tub - Kids pool - Parking included 8.6 Excellent 112 reviews £61 includes taxes & fees 8 Nov - 9 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-08&endDate=2025-11-09&selected=6260809&PinnedHotelID=6260809&HadPinnedHotel=true®ionId=-1&adults=2) ![Lobby](https://images.trvl-media.com/lodging/16000000/15930000/15924200/15924185/62fb4ed5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Cheery Dragon Canal Hotel Hangzhou Gongshu - 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3 Nov [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-11-02&endDate=2025-11-03&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/20000000/19950000/19948500/19948421/ce0db091.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday Inn Express Hangzhou East Station by IHG Jianggan - Breakfast included - Free WiFi - Restaurant - Air conditioning 9.4 Exceptional 33 reviews £40 includes taxes & fees 26 Oct - 27 Oct [](https://www.expedia.co.uk/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=19948421&PinnedHotelID=19948421&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi ### Parking and transport - Height restrictions apply for on-site parking - Free self parking on site ### Food and drink - Buffet breakfast available for a fee 6 AM to 10 AM on weekdays and 6 AM to 10:30 AM on weekends; CNY 148 per person - 3 restaurants - A bar/lounge ### Restaurants on site - Char ### Things to do - 24-hour gym - Indoor pool - TV in common areas ### Family friendly - Indoor pool - Laundry facilities - Soundproofed rooms ### Conveniences - 24-hour front desk - Laundry facilities - Luggage storage ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance ### Business services - 10 meeting rooms - 8,073 square feet of conference space - Business centre ### Outdoors - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant ### More - 23 floors - Art Deco architecture - Banquet hall - Built in 2018 - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu ### Bathroom - Bathtub or shower - Dressing gowns - Free toiletries - Hair dryer - Jetted bathtub or rainfall showerhead - Private bathroom - Slippers - Towels provided ### Entertainment - LCD TV with satellite channels - Pay films ### Food and drink - 24-hour room service - Coffee/tea maker - Electric kettle - Minibar - Restaurant dining guides ### More - Air conditioning - Connecting rooms available - Desk - Iron/ironing board - Phone - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 2:00 PM; check-in end time: anytime Early check-in subject to availability Early check-in is available for a fee Minimum check-in age - 18 ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests. Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Rollaway/extra beds are available for CNY 350.0 per night. ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 500 per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 148 per person - Early check-in is available for a fee (subject to availability) - Rollaway bed fee: CNY 350.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 6:00 AM to 11 PM Only registered guests are allowed in the guestrooms The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property Parking height restrictions apply This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly) ### National rating For the benefit of our customers, we have provided a rating based on our ratings system. ### Property is also known as Crowne Plaza Hangzhou Heda Hotel Crowne Plaza Heda Hotel Crowne Plaza Heda Crowne Plaza Hangzhou Heda Crowne Plaza Hangzhou Qiantang Crowne Plaza Hangzhou Heda an IHG Hotel Crowne Plaza Hangzhou Qiantang by IHG Hotel Crowne Plaza Hangzhou Qiantang by IHG Hangzhou Crowne Plaza Hangzhou Qiantang by IHG Hotel Hangzhou ## Frequently asked questions ### Does Crowne Plaza Hangzhou Qiantang by IHG have a pool? > Yes, this property has an indoor pool. Pool access is from 6:00 AM to 11 PM. ### How much does it cost to stay at Crowne Plaza Hangzhou Qiantang by IHG? > As of 18 Oct 2025, prices found for a 1-night stay for 2 adults at Crowne Plaza Hangzhou Qiantang by IHG on 29 Oct 2025 start from £65.28, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.co.uk/Hangzhou-Hotels-Crowne-Plaza-Hangzhou-Heda.h22949395.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Crowne Plaza Hangzhou Qiantang by IHG pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Crowne Plaza Hangzhou Qiantang by IHG? > Self-parking is free at this property. ### What time is check-in at Crowne Plaza Hangzhou Qiantang by IHG? > Check-in start time: 2:00 PM; check-in end time: anytime. A fee applies for early check-in (subject to availability). ### What time is check-out at Crowne Plaza Hangzhou Qiantang by IHG? > Checkout is at noon. Late check-out is available for a fee. ### Where is Crowne Plaza Hangzhou Qiantang by IHG located? > Located in Jianggan, this hotel is within 12 mi (20 km) of MIXC Mall, Hangzhou Grand Theatre and Hangzhou Tower Shopping Mall. Hangzhou China Silk Town and West Lake are also within 16 mi (25 km). Gaosha Road Station is 8 minutes by foot and Jinshahu Station is 11 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Crowne Plaza Hangzhou Qiantang by IHG Reviews 9.6 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 9.4 Cleanliness ### 9.0 Location ### 9.6 Staff & service ### 9.2 Eco-friendliness ### 9.0 Property conditions & facilities 10 - Excellent 20 8 - Good 4 6 - Okay 1 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Yan 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The customer service is superb. Hotel staffs are very kind and extremely helpful. Great Experience. ##### Yan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Yan 6 Aug 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Steps away from subway station. Easy transportation. Next to a shopping mall, tons of food options nearby. Great customer service, and helpful staff. ##### Yan Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Michelle 31 Mar 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 👍 ##### Michelle Stayed 3 nights in Mar 2025 ### 8/10 Good #### jeanney y 26 Nov 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property is clean. Located in front of a big mall and alot of dining options at the hotel and around the hotel. Crowne Plaza Hotels are a hit or huge miss. This one was one of the more decent ones. Buffet is good but room service was not good. Staff are nice. But the most important thing to me is whether the rooms are clean. The rooms are clean here. Jose the manager is the one you want to look for if you can only speak English. ##### jeanney y ### 8/10 Good #### PAI-CHENG 27 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities ##### PAI-CHENG Stayed 1 night in Mar 2025 ### 6/10 Okay #### YUMIKO 28 Mar 2025 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities シャワーブースの壁に髪の毛が多く付いていて不快な気分になった。周辺の環境は、目の前にショッピングエリアや飲食店もあり、夜も安心して歩ける治安で大変良かっただけに、掃除が行き届いていないことが残念すぎた。 ##### YUMIKO Stayed 1 night in Mar 2025 ### 10/10 Excellent #### EUNTAE 16 Aug 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### EUNTAE Stayed 2 nights in Aug 2024 ### 10/10 Excellent #### Stephane 10 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Stephane Stayed 1 night in Jun 2024 ### 10/10 Excellent #### Xinxin 12 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Xinxin Stayed 3 nights in Jan 2024 ### 10/10 Excellent #### Dong Wok 11 Jan 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Dong Wok Stayed 3 nights in Jan 2024 ### 8/10 Good #### Hsinghua 11 Sept 2023 ##### Hsinghua Stayed 1 night in Sep 2023 ### 10/10 Excellent #### WEN TIEN 6 Jun 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### WEN TIEN Stayed 4 nights in May 2023 ### 10/10 Excellent #### MINSEONG 24 May 2023 ##### MINSEONG Stayed 1 night in May 2023 ### 10/10 Excellent #### Heechae 22 Jan 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Was an amzing stay. Staffs were very helpful and kind. ##### Heechae Stayed 1 night in Jan 2023 ### 10/10 Excellent #### Allen 30 Sept 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Allen Stayed 8 nights in Sep 2021 ### 10/10 Excellent #### leihong 8 Apr 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 不錯，都乾淨，又方便 ##### leihong Stayed 1 night in Mar 2021 ### 10/10 Excellent #### ChunMing 14 Aug 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort 不錯的地方，服務也都很好 ##### ChunMing Stayed 4 nights in Aug 2019 ### 8/10 Good #### Verified traveller 25 Jul 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I was disappointed with the pool. It should be advertised as a kiddy pool because it is not deep enough to swim in. The room was great. The breakfast buffet was good, but overpriced. Location to shopping and the subway is excellent ##### Verified traveller Stayed 1 night in Jul 2019 ### 10/10 Excellent #### YOUNG KOO, 서울 20 Jul 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### YOUNG KOO Stayed 2 nights in Jul 2019 ### 10/10 Excellent #### Verified traveller 13 May 2019 Liked: Cleanliness, staff & service, property conditions & facilities Good service, good room, good bathroom, good food. ##### Verified traveller Stayed 1 night in May 2019 ### 10/10 Excellent #### Verified traveller 31 Mar 2019 ##### Verified traveller Stayed 2 nights in Mar 2019 ### 10/10 Excellent #### Verified traveller 4 Mar 2019 Liked: Cleanliness, staff & service, property conditions & facilities It is so good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! ##### Verified traveller Stayed 2 nights in Feb 2019 ### 10/10 Excellent #### Verified traveller 27 Feb 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Feb 2019 ## Expedia's Latest Trends ### Hotels > [Aparthotels Manchester Piccadilly Station](https://www.expedia.co.uk/Manchester-Piccadilly-Station-Apart-Hotels.d6022214-aaApartHotels.Travel-Guide-Accommodation) > > [Hotels near Ely Cathedral](https://www.expedia.co.uk/Ely-Cathedral-Hotels.0-l6087535-0.Travel-Guide-Filter-Hotels) > > [HUALUXE Shanghai Twelve at Hengshan by IHG](https://www.expedia.co.uk/Shanghai-Hotels-HUALUXE-Shanghai-Twelve-At-Hengshan.h5414561.Hotel-Information) > > [Hotels with a View in Dubai](https://www.expedia.co.uk/Destinations-In-Dubai-Hotel-With-A-View.0-0-d1079-thotelwithaview.Hotel-Filter-Destinations) > > [Ramada Plaza by Wyndham Palm Grove](https://www.expedia.co.uk/Mumbai-Hotels-Ramada-Plaza-By-Wyndham-Palm-Grove.h6225.Hotel-Information) > > [Oura Senses](https://www.expedia.co.uk/Albufeira-Hotels-Oura-Senses.h45182506.Hotel-Information) > > [Taner Otel](https://www.expedia.co.uk/Fethiye-Hotels-Taner-Otel.h18599696.Hotel-Information) > > [The Litton](https://www.expedia.co.uk/Bristol-Hotels-The-Litton.h16721424.Hotel-Information) > > [Embassy Suites by Hilton Los Angeles LAX South/El Segundo](https://www.expedia.co.uk/Los-Angeles-Hotels-Embassy-Suites-By-Hilton-Los-Angeles-LAX-SouthEl-Segundo.h40444.Hotel-Information) > > [King Arthur's Arms Inn](https://www.expedia.co.uk/Tintagel-Hotels-King-Arthurs-Arms-Inn.h11900172.Hotel-Information) > > [Aparthotels Cascais](https://www.expedia.co.uk/Cascais-Apart-Hotels.d4896-aaApartHotels.Travel-Guide-Accommodation) > > [Hotels in Tisno](https://www.expedia.co.uk/Tisno-Hotels.d6047613.Travel-Guide-Hotels) > > [Hotels with Hot Tubs in Greek Islands](https://www.expedia.co.uk/Greek-Islands-Hotels-Hotels-With-Hot-Tubs.0-0-d6271742-tHotelsWithHotTubs.Travel-Guide-Filter-Hotels) > > [Ramada Encore by Wyndham Newcastle-Gateshead](https://www.expedia.co.uk/Newcastle-Upon-Tyne-Hotels-Ramada-Encore-By-Wyndham-Newcastle-Gateshead.h4722938.Hotel-Information) > > [Family-Friendly Hotels in Hvar](https://www.expedia.co.uk/Hvar-Hotels-Family-Friendly-Hotel.0-0-d6024084-tFamilyFriendlyHotel.Travel-Guide-Filter-Hotels) > > [Spa Hotels in Swanage](https://www.expedia.co.uk/Swanage-Hotels-Spa-Hotels.0-0-d5707-tSpaHotels.Travel-Guide-Filter-Hotels) > > [Aparthotels Rhodes](https://www.expedia.co.uk/Rhodes-Apart-Hotels.d11286-aaApartHotels.Travel-Guide-Accommodation) > > [Sankara Nairobi, Autograph Collection](https://www.expedia.co.uk/Nairobi-Hotels-Sankara-Nairobi.h6470535.Hotel-Information) > > [AutoCamp Yosemite](https://www.expedia.co.uk/Mariposa-Hotels-AutoCamp-Yosemite.h29554711.Hotel-Information) > > [Hotels in Northfield](https://www.expedia.co.uk/Northfield-Birmingham-Hotels.0-n180823-0.Travel-Guide-Filter-Hotels) > > [Margarenia](https://www.expedia.co.uk/Santorini-Hotels-Margarenia-Studios.h3528564.Hotel-Information) ### Flights > [Flights from Manchester (MAN) to Bogotá (BOG)](https://www.expedia.co.uk/lp/flights/man/bog/manchester-to-bogota) > > [Flights from Manchester (MAN) to Sacramento (SMF)](https://www.expedia.co.uk/lp/flights/man/smf/manchester-to-sacramento) ### Activities > [Things to do in Fuencaliente de la Palma](https://www.expedia.co.uk/Things-To-Do-In-Fuencaliente-De-La-Palma.d6123269.Travel-Guide-Activities) ### Packages > [Kamares Aqueduct](https://www.expedia.co.uk/Kamares-Aqueduct-Larnaca.d6061853.Attraction) ### Holiday Rentals > [Doncaster Holiday Rentals](https://www.expedia.co.uk/Doncaster-Holiday-Rentals.d6822.Travel-Guide-HolidayRentals) > > [Tuscany Holiday Rentals](https://www.expedia.co.uk/Destinations-In-Tuscany.d601686.Holiday-Rental-Destinations)