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Get an overview of this hotelLuxury Hangzhou hotel in Hangzhou City Centre, near West Lake



Located in Hangzhou City Centre, this luxury hotel is within a 15-minute walk of Xihu Tiandi and West Lake. Westlake Yintai Shopping Mall and China Academy of Art are also within 10 minutes.

Hotel Features

This hotel features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 200 rooms feature thoughtful touches like bathrobes and slippers, plus free wired Internet and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and premium bedding.

Renovations & Closures

The hotel will be renovating from 1 March 2013 until further notice. The following areas are affected:
  • Fitness facilities
  • Sauna
  • Spa
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sofitel Hangzhou Westlake features an indoor pool and a fitness center. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. High-speed wired and wireless Internet access is complimentary.

Business amenities at this 4.5-star property consist of a business center, limo/town car service, and meeting rooms. This luxury hotel also offers a rooftop terrace, tour/ticket assistance, and barbecue grills. Complimentary self parking is available on site.

  • Babysitting or childcare (free) 
  • Bar/lounge 
  • Airport transportation (surcharge) 
  • 24-hour front desk 
  • Total number of rooms - 200 
  • Express check-out 
  • Hair salon 
  • ATM/banking 
  • Babysitting or childcare 
  • Gift shops or newsstand 
  • Number of floors - 6 
  • Barbecue grill(s) 
  • Breakfast available (surcharge) 
  • Business center 
  • Coffee/tea in common areas 
  • Coffee shop or café 
  • Free newspapers in lobby 
  • Concierge services 
  • Dry cleaning/laundry service 
  • Elevator/lift 
  • Express check-in 
  • Fitness facilities 
  • Full-service spa 
  • Free wired high-speed Internet 
  • Tours/ticket assistance 
  • Laundry facilities 
  • Limo or Town Car service available 
  • Spa treatment room(s) 
  • Meeting rooms 7 
  • Garden 
  • Rooftop terrace 
  • Porter/bellhop 
  • Luggage storage 
  • Safe-deposit box at front desk 
  • Number of restaurants - 3 
  • Free self parking 
  • Number of buildings/towers - 1 
  • Indoor pool 
  • Free WiFi 

Family Friendly Amenities

  • Family Hotel  
  • Indoor pool  
  • Free Wi-Fi  
  • Rollaway/extra beds available  
  • Laundry facilities  
  • Babysitting or childcare (free)  
  • In-room childcare (surcharge)  
  • Babysitting or childcare  


Available in all rooms: Free wired high-speed Internet

Available in some public areas: Free WiFi , Free wired high-speed Internet


Free self parking

Room Amenities

  • Premium bedding 
  • Ceiling fan 
  • Climate control 
  • Air conditioning 
  • Free newspaper 
  • Free local calls 
  • Minibar 
  • Free bottled water 
  • Daily housekeeping 
  • Turndown service 
  • Bathrobes 
  • Hair dryer 
  • Slippers 
  • In-room childcare (surcharge) 
  • Satellite TV service 
  • Iron/ironing board 
  • In-room safe 
  • Desk 
  • Rollaway/extra beds available 
  • Room service (24 hours) 
  • LCD TV 
  • Free wired high-speed Internet 

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

Yong Jin Ge - This restaurant serves lunch and dinner.

Art 6 - This restaurant serves breakfast, lunch, and dinner.

Lobby Bar - Onsite café.

Club lounge - Onsite café.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site 

Spa Services

Guests can pamper themselves with a trip to the onsite spa, which has 30 treatment rooms.

  • Number of treatment rooms 30 


To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom 
  • In-room accessibility 
  • Roll-in shower 

Hotel Policies


Check-in time ends at Noon

Check-in time starts at 2 PM


Check-out time is Noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.


You'll be asked to pay the following charges at the hotel:
  • Deposit: CNY 3000 per stay
The charges below are included in your overall room price:
  • Resort fee
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Hotel Name

We should mention

A resort fee is included in the total price displayed. One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.

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