Title: Sofitel Hangzhou Westlake Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sofitel Hangzhou Westlake Travelers enjoy the indoor pool with West Lake views, get energized at the gym, and savor local cuisine at three restaurants right on the property ## Photo gallery for Sofitel Hangzhou Westlake ![Exterior - Sofitel Hangzhou Westlake (Hangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/8d5a83e7.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Pub - Sofitel Hangzhou Westlake (Hangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/9d9067ae.jpg?impolicy=resizecrop&rw=297&ra=fit) ![3 restaurants, breakfast served - Sofitel Hangzhou Westlake (Hangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/a533c984.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Indoor pool, open 11:30 AM to 8:00 PM, lifeguards on site - Sofitel Hangzhou Westlake (Hangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/755e57c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Pub - Sofitel Hangzhou Westlake (Hangzhou)](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/8af56558.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Sofitel Hangzhou Westlake sits near Broken Bridge and Wulin Square, offering a peaceful retreat with convenient amenities. Guests can visit the coffee shop, use dry cleaning services, relax in the sauna or steam room, or maintain their routine at the 24-hour gym. ## Reviews 8.4 Very good ## Popular amenities - Pool - Parking included - Free Wi-Fi - Restaurant - Air-conditioning - Gym £78 includes taxes & fees 2 Feb - 3 Feb ## Check prices for these days [Tonight ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-01&endDate=2026-02-02&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-06&endDate=2026-02-08&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-15&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed 2 beds Showing 11 of 11 rooms ### View all photos for Junior Suite, 1 King Bed ![Junior Suite, 1 King Bed | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/d9521803.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 King Bed ### Highlights Separate sitting area Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge LCD TV Pillow menu - City view - 646 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, Club lounge access ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/a3908c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Club lounge access ### Highlights Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury City View King Room ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/69295926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury City View King Room ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding Down duvet - City view - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury Room, 1 King Bed, Club lounge access, City View ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/a3908c24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 1 King Bed, Club lounge access, City View ### Highlights Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding - City view - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior City View King Room ![Superior City View King Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/1d800520.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior City View King Room 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding Down duvet - City view - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds, City View ![Superior Room, 2 Single Beds, City View | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/4729f318.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds, City View 8.0 Very good 2 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding Down duvet - City view - 377 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Suite, 1 King Bed (Prestige) ![Suite, 1 King Bed (Prestige) | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/10494f8e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite, 1 King Bed (Prestige) ### Highlights Separate dining area Separate sitting area Individually decorated Air conditioning Connecting rooms available Club Lounge Free cots/infant beds Fridge - City view - 861 sq ft - 1 bedroom - Sleeps 4 - 1 King Bed ### View all photos for Superior King Room ![Superior King Room | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/bf610752.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior King Room 8.8 Excellent 8 reviews ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding Down duvet - 377 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Luxury King Room ![1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/69295926.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury King Room 10.0 Exceptional 1 review ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding Down duvet - 484 sq ft - Sleeps 3 - 1 King Bed ### View all photos for Superior Room, 2 Single Beds ![Superior Room, 2 Single Beds | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/c3fa1c90.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Room, 2 Single Beds ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding Down duvet - 377 sq ft - Sleeps 3 - 2 Single Beds ### View all photos for Luxury Room, 2 Single Beds ![Luxury Room, 2 Single Beds | 1 bedroom, premium bedding, down duvets, minibar](https://images.trvl-media.com/lodging/2000000/1110000/1107900/1107805/e6c2b040.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Luxury Room, 2 Single Beds ### Highlights Air conditioning Connecting rooms available Free cots/infant beds Fridge LCD TV Pillow menu Premium bedding Down duvet - Sleeps 3 - 2 Single Beds ## You may also like Ad ![Indoor pool](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/5000000/4050000/4044000/4043919/0e26f6c4_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 550 reviews £54 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hangzhou-Hotels-Courtyard-By-Marriott-Hangzhou-Wulin.h4043919.Hotel-Information?chkin=2026-2-13&chkout=2026-2-14&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=c1a70a54-ce1f-4ff5-8674-8c61efef56c8&top_cur=GBP) Ad ![Panoramic Suite, 1 Bedroom | Down duvets, in-room safe, individually decorated](https://a.travel-assets.com/media/meso_cm/PAPI/Images/hotels/9000000/8770000/8767000/8766929/50434972_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### The Azure Qiantang, a Luxury Collection Hotel, Hangzhou Qianjiang New Town - Pool - Free Wi-Fi - 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Pool - Free Wi-Fi - Restaurant - Air-conditioning 9.2 Wonderful 71 reviews £63 includes taxes & fees 16 Feb - 17 Feb [](https://www.expedia.co.uk/Hangzhou-Hotels-Hyatt-Regency-Hangzhou-International-Airport.h89310092.Hotel-Information?chkin=2026-2-16&chkout=2026-2-17&rm1=a2®ionId=6084457&destination=Hangzhou&destType=MARKET&latLong=30.272319,120.136151&searchId=c1a70a54-ce1f-4ff5-8674-8c61efef56c8&top_cur=GBP) ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Sofitel-Hangzhou-Westlake.h1107805.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHangzhou-Hotels-Sofitel-Hangzhou-Westlake.h1107805.Hotel-Information) ## About the area Located on the riverwalk, Sofitel Hangzhou Westlake is in Shangcheng neighbourhood and is connected to a shopping centre. Hangzhou China Silk Town and Hangzhou Tower Shopping Mall are worth visiting if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore West Lake and Xixi National Wetland Park. Don't miss out on a visit to Hangzhou Botanical Garden. Discover the area's water adventures with nearby boat tours, or enjoy the great outdoors with hiking/biking trails. [Visit our Hangzhou travel guide](https://www.expedia.co.uk/Hangzhou.dx6084457) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C30.24547%2C120.16174&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Y-mj7dUW2WNB3KlXs7pVFAyQPtk=) 333 West Lake Avenue, Hangzhou, Zhejiang, 310002 ### What's nearby - ![West Lake showing night scenes and a river or creek](https://images.trvl-media.com/place/6141424/44000193-9651-4247-a75f-903efc20ccb8.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) West Lake 3 min walk \- 0.2 miles - Westlake Yintai Commercial Center 6 min walk \- 0.3 miles - Qinghefang Old Street 10 min walk \- 0.5 miles - Zhejiang University First Affiliated Hospital 15 min walk \- 0.8 miles - Wushan Night Market 15 min walk \- 0.8 miles ### Getting around - Wushan Square Station 7 min walk - Hangzhou Railway Station (HZD) 9 min drive - Hangzhou (HGH-Xiaoshan Intl.) 34 min drive ### Restaurants - 新白鹿餐厅 3 min walk - McDonald's (麦当劳) 1 min walk - 香天下 3 min walk - 星巴克 4 min walk - 九点半 (Awfully Chocolate) 1 min walk ## About this property ### Sofitel Hangzhou Westlake Luxury hotel near West Lake Located close to Broken Bridge and Wulin Square, Sofitel Hangzhou Westlake provides a terrace, a coffee shop/cafe and dry cleaning/laundry services. For some rest and relaxation, visit the sauna or the steam room. Make sure that you enjoy a meal at the 3 on-site restaurants, including breakfast, lunch and dinner. Free in-room WiFi is available to all guests, along with a bar and a 24-hour gym. Other perks at this hotel include: - An indoor pool, along with a lifeguard on site - Free self-parking - Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and express check-out - Express check-in, smoke-free property and concierge services - Guest reviews speak highly of the helpful staff Room features All 233 rooms have comforts, such as 24-hour room service and premium bedding, as well as thoughtful touches, such as pillow menus and laptop-friendly workspaces. Other conveniences in all rooms include: - LED light bulbs and eco-friendly cleaning products - Designer toiletries and hairdryers - LCD TVs with satellite channels - Wardrobes/cupboards, fridges and free infant beds ## Similar properties ![Indoor pool](https://images.trvl-media.com/lodging/14000000/13570000/13563800/13563748/b06b6274.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Midtown Shangri-La, Hangzhou Xiacheng - Pool - Hot tub - Spa - Parking included 8.8 Excellent 230 reviews £104 includes taxes & fees 24 Feb - 25 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-24&endDate=2026-02-25&selected=13563748&PinnedHotelID=13563748&HadPinnedHotel=true®ionId=-1&adults=2) ![Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/4000000/3450000/3445600/3445595/3a4dad49.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Wyndham Grand Plaza Royale Hangzhou Gongshu - Pool - Kids’ pool - Parking included - Free Wi-Fi 9.0 Wonderful 361 reviews £79 includes taxes & fees 2 Feb - 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Pool - Spa - Parking included - Free Wi-Fi 8.6 Excellent 453 reviews £145 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=1172294&PinnedHotelID=1172294&HadPinnedHotel=true®ionId=-1&adults=2) ![View from property](https://images.trvl-media.com/lodging/5000000/4330000/4326700/4326646/b62aed17.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Sheraton Grand Hangzhou Wetland Park Resort Xihu - Pool - Spa - Kids’ pool - Parking included 8.6 Excellent 154 reviews £86 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=4326646&PinnedHotelID=4326646&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Room, 1 King Bed, Balcony | Premium bedding, down duvets, minibar, in-room safe](https://images.trvl-media.com/lodging/59000000/58190000/58181800/58181768/cf63e729.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Canopy by Hilton Hangzhou West Lake Shangcheng - Parking included - Free Wi-Fi - Restaurant - Air-conditioning 8.8 Excellent 93 reviews £84 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=58181768&PinnedHotelID=58181768&HadPinnedHotel=true®ionId=-1&adults=2) ![Lounge](https://images.trvl-media.com/lodging/17000000/16020000/16015800/16015708/d66b9941.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hangzhou Marriott Hotel Qianjiang Qianjiang New Town - Pool - Hot tub - Spa - Parking included 9.2 Wonderful 161 reviews £94 includes taxes & fees 2 Feb - 3 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-02&endDate=2026-02-03&selected=16015708&PinnedHotelID=16015708&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/5000000/4050000/4044000/4043919/cd76847a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Courtyard by Marriott Hangzhou Wulin Gongshu - Pool - Spa - Kids’ pool - Parking included 9.2 Wonderful 550 reviews £54 includes taxes & fees 13 Feb - 14 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-13&endDate=2026-02-14&selected=4043919&PinnedHotelID=4043919&HadPinnedHotel=true®ionId=-1&adults=2) ![1 bedroom, premium bedding, minibar, in-room safe](https://images.trvl-media.com/lodging/36000000/35890000/35888500/35888441/5aa9bbb9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Kempinski Hotel Hangzhou Gongshu - Pool - Spa - Parking included - Free Wi-Fi 9.4 Exceptional 33 reviews £98 includes taxes & fees 8 Feb - 9 Feb [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-02-08&endDate=2026-02-09&selected=35888441&PinnedHotelID=35888441&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-02-15&endDate=2026-02-16&selected=1107805&PinnedHotelID=1107805&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=1107805,13563748,3445595,8554,4046327) ## Property amenities ### Internet - Available in all rooms: Free WiFi and wired internet - Available in some public areas: Free WiFi and wired internet ### Parking and transport - 24-hour return airport shuttle on request for a surcharge - Free self parking on site - Limited on-site self parking - Wheelchair-accessible parking available ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 188 per person - 3 restaurants - A bar/lounge - A coffee shop/cafe - Coffee and tea in common areas ### Restaurants on site - Club lounge - Kwee Zeen - Le Bar - Sky Garden RoofTop Lounge - Yong Jin Ge ### Things to do - 24-hour gym - Indoor pool - Sauna - Steam room ### Family friendly - In-room cot - In-room refrigerator - Indoor pool - Lifeguards on site - Rollaway/extra bed (surcharge) ### Conveniences - 24-hour front desk - Free newspapers in lobby - Gift shop/newsstand - Luggage storage - Safe at front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Tour and ticket assistance - Turndown service ### Business services - Business centre - Meeting rooms ### Outdoors - Barbecue grill - On a lake - Terrace ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Lift - Wheelchair accessible (may have limitations) - Wheelchair-accessible business centre - Wheelchair-accessible concierge desk - Wheelchair-accessible parking - Wheelchair-accessible path of travel - Wheelchair-accessible public bathroom - Wheelchair-accessible registration desk - Wheelchair-accessible restaurant - Wheelchairs on site ### More - 1 building - 6 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - Banquet hall - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Lifeguards - Local artist showcase - Locally-owned and organised tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoke-free property - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Free cot - Pillow menu - Premium bedding - Rollaway/extra bed (surcharge) ### Bathroom - Designer toiletries - Dressing gowns - Hair dryer - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - LCD TV with satellite channels ### Food and drink - 24-hour room service - Free bottled water - Minibar - Refrigerator ### More - Air conditioning (climate-controlled) - Bulk dispensers for toiletries - Cleaning products are eco-friendly - Connecting rooms available - Desk - Energy-saving switches in guestrooms - Free daily newspapers - Free local calls - Iron/ironing board - Laptop workspace - LED lighting - Safe - Water-efficient showers ## Policies ### Check-in Check-in start time: 2 PM; check-in end time: noon Express check-in available ### Check-out Check-out before noon Express check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools This property’s spa will not be available until further notice. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome 1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are available for CNY 288.0 per night. Free cots are available on request at the property ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: CNY 500 per accommodation, per night We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: from approximately CNY 188 per person - Airport shuttle fee: CNY 550 per vehicle (one-way) - Rollaway bed fee: CNY 288.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards and cash Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Disposable personal items, such as toothbrush, toothpaste, comb, soap, shampoo, and slippers, are available on request. If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention Pool access available from 11:30 AM to 8:00 PM The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation No pets and no service animals are allowed at this property A car is not required for transport to and from this property ### National rating Property class, provided by our rating system, is based on property type, amenities and services. ### Property is also known as Hangzhou Sofitel Hangzhou Westlake Sofitel Hangzhou Sofitel Hangzhou Westlake Sofitel Westlake Sofitel Westlake Hangzhou Sofitel Westlake Hotel Sofitel Westlake Hotel Hangzhou Sofitel Hangzhou Westlake Hotel Hangzhou Sofitel Hangzhou Westlake Hotel Sofitel Hangzhou Westlake Hotel Sofitel Hangzhou Westlake Hangzhou Sofitel Hangzhou Westlake Hotel Hangzhou ## Frequently asked questions ### Does Sofitel Hangzhou Westlake have a pool? ### How much does it cost to stay at Sofitel Hangzhou Westlake? ### Is Sofitel Hangzhou Westlake pet-friendly? ### How much is parking at Sofitel Hangzhou Westlake? ### What time is check-in at Sofitel Hangzhou Westlake? ### What time is check-out at Sofitel Hangzhou Westlake? ### Does Sofitel Hangzhou Westlake provide a shuttle to the airport? ### Where is Sofitel Hangzhou Westlake located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sofitel Hangzhou Westlake Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.6 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.0 Property conditions & facilities 10 - Excellent 221 8 - Good 191 6 - Okay 48 4 - Poor 33 2 - Terrible 12 ## Reviews ### 10/10 Excellent #### Robin 3 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Absolutely a beautiful place and an amazing stay! I traveled alone from USA, couldn’t ask for more! Directly across from West Lake! Amazing staff, food, hospitality and room! ![Right across the street from Sofitel Hotel!](https://a.travel-assets.com/ugc/hotel-reviews/1f52fd6e-0e82-4bd1-8563-eca011a18054-1767417442190.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Restaurant in hotel](https://a.travel-assets.com/ugc/hotel-reviews/7d8c8b6d-52d8-4b0f-ad3e-1d3b1d5156ab-1767417445739.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Robe in room!](https://a.travel-assets.com/ugc/hotel-reviews/5f8481b4-0616-43ad-8e6f-36dbb0084c44-1767417453934.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Pool in hotel](https://a.travel-assets.com/ugc/hotel-reviews/05c632b1-9d02-4650-b01a-7e3fb1247257-1767417461386.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Robin Stayed 3 nights in Dec 2025 ### 10/10 Excellent #### Kelly 2 Jan 2026 Liked: Cleanliness, amenities, property conditions & facilities Spacious n convenient location. Have good transport service ##### Kelly Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Fulco 21 Dec 2025 Liked: Cleanliness, amenities, property conditions & facilities Received a room upgrade and had a nice breakfast with my kid. Next to West Lake, so can’t beat the location. Swimming pool is small but we enjoyed it anyway. Nice views from the terrace on the 6th floor overseeing the lake. Overall, a great stay. ![View for the terrace in winter.](https://a.travel-assets.com/ugc/hotel-reviews/975d17e5-472f-41a3-b3e3-109d3a9fad1e-1766325023228.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![At the West Lake. ](https://a.travel-assets.com/ugc/hotel-reviews/037e5932-1ba1-4d39-9123-411a76dae2f5-1766325037717.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Fulco Stayed 1 night in Dec 2025 ### 10/10 Excellent #### Thu 16 Sept 2025 Liked: Cleanliness, staff & service, property conditions & facilities Great location and service. ##### Thu Stayed 3 nights in Sep 2025 ### 10/10 Excellent #### Bradley 30 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Lovely hotel Lovely hotel amazing location ##### Bradley Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Yuen Teng 12 Dec 2025 Liked: Cleanliness, staff & service, property conditions & facilities I like the room as they really fulfill my request on high floor and upgrade my room. ##### Yuen Teng Stayed 2 nights in Dec 2025 ### 10/10 Excellent #### Sunil 8 May 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very kind staff; amazing location; ##### Sunil Stayed 3 nights in May 2025 ### 10/10 Excellent #### Arnaldo 29 Mar 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very well located, clean, good breakfast ##### Arnaldo Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### andy 18 May 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Friendly staffs and very convenient ##### andy Stayed 2 nights in May 2025 ### 10/10 Excellent #### Haitian 23 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice location and great service👍 ##### Haitian Stayed 1 night in Jan 2025 ### 10/10 Excellent #### Susan 29 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It is crossing from west Lake, very friendly staff, great breakfast buffet, nice environment. Love the stay. ##### Susan Stayed 2 nights in Jul 2024 ### 8/10 Good #### amitabh 17 May 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent location Great location next to the lake ##### amitabh Stayed 1 night in May 2024 ### 10/10 Excellent #### Tin Kin 23 Jun 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excellent service. Value for money ##### Tin Kin Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Huo 11 Jun 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities They provided me with free wheelchair service. Everyone there was very friendly. I would like to go back! ##### Huo Stayed 1 night in May 2025 ### 10/10 Excellent #### Gail 18 Jun 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convent location a block from West Lake, clean comfortable facility, would stay here again. ##### Gail Stayed 2 nights in Jun 2024 ### 8/10 Good #### Peng 15 May 2025 Liked: Cleanliness, staff & service, amenities Good breakfast. Nice environment. Clean place. The staff are nice. But the wifi is not working well. ##### Peng Stayed 5 nights in May 2025 ### 10/10 Excellent #### Kia How 26 Dec 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities close to eatery and lake. very relaxing ##### Kia How Stayed 4 nights in Dec 2024 ### 6/10 Okay #### Hany 4 Apr 2025 Liked: Staff & service Disliked: Property conditions & facilities Old dated rooms and clean ##### Hany Stayed 3 nights in Mar 2025 ### 10/10 Excellent #### Leung Kai 5 Dec 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Good Hotel convinient location, 10 minutes walk to water front, 20 minutes walk to the most popular shopping district ##### Leung Kai Stayed 3 nights in Nov 2023 ### 8/10 Good #### Yang 18 Dec 2024 Liked: Cleanliness, staff & service Good location, but facilities a bit old. ##### Yang Stayed 4 nights in Dec 2024 ### 10/10 Excellent #### Minchuan 18 Jul 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Next to the Westlake, very easy to access. Central location ##### Minchuan Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Verified traveller 4 Jun 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Quick Overnight in Hangzhou Clean convenient location. Short walk to West Lake. Easy access to shopping district and restaurants. ##### Verified traveller Stayed 1 night in Jun 2024 ### 8/10 Good #### qin ya 29 Oct 2024 Liked: Amenities, property conditions & facilities Room service is good ##### qin ya Stayed 3 nights in Oct 2024 ### 10/10 Excellent #### Bruce 12 Aug 2023 Liked: Staff & service, amenities, property conditions & facilities The staff were more than accommodating. They helped make my stay enjoyable. ##### Bruce Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Kentaro 13 Aug 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This property was amazing. For the location and price, it can't be beaten. It was a 3-minute walk to a fun part of the west lake with food and dining. The cabs were able to pull up to the front of the lobby. The service was really good. Can't way enough good things about this hotel. I will definitely be back ##### Kentaro Stayed 3 nights in Aug 2023 ## Expedia's Latest Trends ### Hotels > [Hotels near Ashford Designer Outlet](https://www.expedia.co.uk/Ashford-Designer-Outlet-Hotels.0-l6279822-0.Travel-Guide-Filter-Hotels) > > [Hangzhou West Lake Yueshang Yunshe Boutique Homestay](https://www.expedia.co.uk/Hangzhou-Hotels-Yueshang-Yunshe-Boutique-Hotel.h24388038.Hotel-Information) > > [Dimatis](https://www.expedia.co.uk/Katerini-Hotels-Dimatis.h13252659.Hotel-Information) > > [Hotels in Ugento](https://www.expedia.co.uk/Ugento-Hotels.d6123401.Travel-Guide-Hotels) > > [5 Star Hotels in Staines](https://www.expedia.co.uk/5Star-Staines-Hotels.s50-0-d5693.Travel-Guide-Filter-Hotels) > > [Hotels near Raby Castle](https://www.expedia.co.uk/Raby-Castle-Hotels.0-l553248621533025525-0.Travel-Guide-Filter-Hotels) > > [Hotels in Coleshill](https://www.expedia.co.uk/Coleshill-Hotels.d177952.Travel-Guide-Hotels) > > [Jumeirah Saadiyat Island Abu Dhabi](https://www.expedia.co.uk/Abu-Dhabi-Hotels-Jumeirah-At-Saadiyat-Island-Resort.h29143213.Hotel-Information) > > [Hotels in Bristol](https://www.expedia.co.uk/Bristol-Hotels.d6348299.Travel-Guide-Hotels) > > [Hotels in Valletta](https://www.expedia.co.uk/Valletta-Hotels.d2341.Travel-Guide-Hotels) > > [Suites & Villas by Dunas](https://www.expedia.co.uk/San-Bartolome-De-Tirajana-Hotels-Suites-Villas-By-Dunas.h1660614.Hotel-Information) > > [Bluesun Hotel Jadran](https://www.expedia.co.uk/Tucepi-Hotels-Bluesun-Hotel-Jadran.h54273907.Hotel-Information) > > [Haiwaihai Baina Hotel](https://www.expedia.co.uk/Hangzhou-Hotels-Haiwaihai-Baina-Hotel.h29050964.Hotel-Information) > > [Hotels in Dolphin](https://www.expedia.co.uk/Dolphin-Hotels.d3000388366.Travel-Guide-Hotels) > > [Adults Only Resorts & Hotels in Puerto Rico](https://www.expedia.co.uk/Puerto-Rico-Hotels-Adults-Only-Resorts.0-0-d182374-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Kenner (MSY) to San Diego (SAN)](https://www.expedia.co.uk/lp/flights/msy/san/new-orleans-to-san-diego) > > [SunExpress Manchester (MAN) to Dalaman (DLM) flights](https://www.expedia.co.uk/lp/flight-routes/sunexpress-from-manchester-to-dalaman-intl/xq/man/dlm) ### Packages ### Holiday Rentals ### General > [Visit Fakenham](https://www.expedia.co.uk/Fakenham.dx602418) > > [Visit Enschede](https://www.expedia.co.uk/Enschede.dx1148) > > [Visit Buraydah](https://www.expedia.co.uk/Buraydah.dx6052229) ---