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"Staff were brilliant. "

"Easy access, great location near departure gates, convenient, small rooms but great smart space"

"Perfect start to our holiday "

"Really lovely hotel opposite the airport which is fantastic for early morning flights "

"Terrible Parking"

"Got in our room early which was very nice staff were very helpful and the room was small but comfortable"

"No issues "

"Whenever I book using expedia I almost always get the room that nobody wants, the one next to the high traffic door, the elevator, or the ice machine area. It seems to be a pattern and I suspect it is because I use the expedia app to do so because it is always mentioned when I check in. The staff will almost always say " booked with expedia?" We have a ok time there. Ate at the hotel, service was slow, could see the restaurant manager having a bit of chat to one of the servers, it was obvious not a good one. Food was not great and they over charged me for food I did not have. Manager got it fixed and also deleted the service charge. Used the shuttle to and from the Gatwick airport. Was seamless."

"Great location"