Brilliant pool and spa facilites, but dated room
Stayed in the Grand Harbour mainly for the good reviews of the leisure club and spa, there is a good size pool, gym and beauty salon. Reception was friendly and lobby was lovely with Christmas decorations. However, the room we paid for was supposedly a "luxury room" and was nowhere near as nice as we expected for the extra cost, it was more like a standard room at the Holiday Inn hotel across the road and nothing special. Decor was very dated and dull. We stayed at this hotel for the location as we were attending a concert at The Engine Rooms music venue which is just down the road. Typical that the Premier Inn West Quay hotel is just across the car park nearby has much better reviews, so next time I go to Southampton I think I will stay there and just get a day spa deal for the Grand Harbour rather than pay more to sleep there.