Exterior

Reviews of Courtyard by Marriott Hamilton

3 out of 5
Courtyard by Marriott Hamilton
1224 Upper James St, Hamilton, ON

Reviews

9.0

Wonderful

Rating 10 - Excellent. 584 out of 1004 reviews" "
Rating 8 - Good. 314 out of 1004 reviews" "
Rating 6 - Okay. 67 out of 1004 reviews" "
Rating 4 - Poor. 21 out of 1004 reviews" "
Rating 2 - Terrible. 18 out of 1004 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Victor

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very impressed with the condition of our room and the attitude of the staff at the hotel. We hope to enjoy another stay here very soon
Stayed 1 night in Mar 2024

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to warplane museum and lots of good food options
Stayed 1 night in Mar 2024

8/10 Good

Robyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Linda

Travelled with family and small children
Quick and easy check in
Stayed 1 night in Mar 2024

6/10 Okay

Zane

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Feb 2024

8/10 Good

Gracelynn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Had a great weekend stay
Stayed 2 nights in Feb 2024

10/10 Excellent

Jaye

Stayed 2 nights in Feb 2024

10/10 Excellent

Rob

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I've used this place in the past, and each time has been great. Staff are very friendly, rooms are clean and quiet. For what I've needed them for, they've been perfect.
Stayed 1 night in Feb 2024

10/10 Excellent

DMITRY, FAIRFIELD

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very courteous staff, will come back here next time again!
Stayed 1 night in Feb 2024

10/10 Excellent

Hemant

Travelled with partner
Liked: Amenities
Excellent room and services
Stayed 1 night in Feb 2024

8/10 Good

Jeff, Barrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for teams!
Stayed 1 night in Feb 2024

10/10 Excellent

Shawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
,
Stayed 1 night in Feb 2024

10/10 Excellent

maria

Travelled with partner
Liked: Cleanliness, staff & service
James blvd not very nice
Stayed 2 nights in Feb 2024

8/10 Good

Wendy

Business traveller, Travelled with group
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Front desk staff was not very friendly, felt like they were bothered by having to answer questions.
Stayed 3 nights in Feb 2024

10/10 Excellent

ALEX, London

Liked: Cleanliness, staff & service, property conditions & facilities
Pool and hot tub was closed while there which was disappointing.
Stayed 1 night in Feb 2024

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed everything about it.
Stayed 1 night in Jan 2024

8/10 Good

NICOLE

Stayed 2 nights in Jan 2024

8/10 Good

Arlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

Ben

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great definitely staying here again!
Stayed 1 night in Jan 2024

10/10 Excellent

MARIE HELENE

Liked: Cleanliness, staff & service, property conditions & facilities
They had a gym and pool. Was very clean.
Stayed 2 nights in Dec 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed at this hotel many times…but not recently. I noticed this time the linens are very dated. The bed sheets were “old” looking. Yellowed. Towels were great. Bathrobes old…dated. I could not find an extra blanket in our room. That would have been a convenience. I would have called down to front desk but it was 2:30 am and I believe the fella was working alone…Pillows were comfy…but again old. We would stay there again. Side note…. I was charge their regular price of $3 for a tea….I requested only hot water. They did not have a tea brand I could drink (allergies)…I travel with my own tea bags and don’t mind paying for water…but $3 was extravagant. Especially at a counter….(not being served at a table…and in a paper cup. I would suggest…put an extra blanket in the room..and maybe update the linens.
Stayed 1 night in Dec 2023

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 1 night in Dec 2023

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Vincenzo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

6/10 Okay

Matthew

Stayed 1 night in Dec 2023

8/10 Good

Ann-Louise

Stayed 1 night in Dec 2023

10/10 Excellent

Boomer

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Paul

Liked: Staff & service, property conditions & facilities
First room toilet was dirty. Goth7s another room
Stayed 1 night in Dec 2023

8/10 Good

Thomas

Travelled with partner
Liked: Staff & service, property conditions & facilities
In need of an overall Review by the owners. Lipstick on Sheets Poor quality bed covers Coffee machine didn't work No Hot drinks available Door handle stuck
Stayed 1 night in Dec 2023

10/10 Excellent

Roger

Stayed 1 night in Dec 2023

10/10 Excellent

Braeden

Stayed 1 night in Dec 2023

8/10 Good

Matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

8/10 Good

Laurie

Liked: Cleanliness, property conditions & facilities

8/10 Good

KIM

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Colleen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent. Wish the little bar area was open later. Thanks for a great stay.
Stayed 1 night in Dec 2023

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located for our needs, friendly staff, comfortable rooms.
Stayed 1 night in Dec 2023

8/10 Good

Jim

Stayed 1 night in Nov 2023

10/10 Excellent

Heather

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay. Late check in was good. The staff was wonderful n
Stayed 1 night in Nov 2023

8/10 Good

Jennifer, Windsor

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
Update furnishings in our suite A lot of wear and tear Bathroom needs updating
Stayed 2 nights in Nov 2023

8/10 Good

Graham

Stayed 1 night in Nov 2023

10/10 Excellent

Remi

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023

10/10 Excellent

Angelica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic and friendly staff were able to answer all my questions. Check in and check out were painless and easy
Stayed 1 night in Nov 2023

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good property and value for the money. Purchasing the Breakfast for what you get seems a little expensive, and not too much choice. Be careful if you go on a weekend when the boys hockey teams visiting the area are there, it can be a little noisy with kids playing in the hall until they go to bed.
Stayed 2 nights in Nov 2023

6/10 Okay

Brandon

Stayed 1 night in Nov 2023

10/10 Excellent

Geoffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Very nice
Stayed 1 night in Nov 2023

10/10 Excellent

Benoit

Stayed 1 night in Nov 2023

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I will stay here again
Beautiful and spacious room in the King Suite. Comfortable bedding and furniture, great coffee station & counter set up. The only suggestions I have are potentially about the shower head, might be time to replace it and getting coffee cup lids that fit the cups in the room. I would stay here again, staff was great at check in, housekeeping staff were friendly when I saw them. Plenty of parking, pool and gym space looked clean. Lobby is large and inviting. I travel quite a bit-this is one of the best stays & rooms I have had!
Stayed 2 nights in Oct 2023

8/10 Good

Brent

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bright, clean, nicely decorated hotel. Beds are quite comfortable.
Stayed 1 night in Oct 2023

10/10 Excellent

Jeanice

Stayed 1 night in Oct 2023