Ratings based on 709 Verified Reviews

3.9 out of 5
83% of guests recommend
4.1 Room cleanliness
4.1 Service & staff
4.1 Room comfort
4.0 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Good experience

Posted 26-May-2018
Good experience nice room and efficient staff . Nice environment
5 out of 5
by A verified traveller

Posted 25-May-2018
Beautiful hotel. Clean, friendly, comfortable, and easily accessible to the GO train!
4 out of 5
by A verified traveller

Posted 21-May-2018
Quiet enough, showerhead was just a trickle of water coming out, teenagers coming & going in bathing trunks & leaving used towels on stairsteps, found a hair in my food. Staff was excellent.
3 out of 5
by A verified traveller

Posted 19-May-2018
Nice clean and comfy hotel. The staff were pleasant and the complementary breakfast was pretty good. The breakfast attendant hustled to keep all the items replenished.
2 out of 5
by A verified traveller

Posted 14-May-2018
I booked and paid extra for a SUITE room. The room I got was not a suite. The check in dude could do nothing about it because I booked it through Expedia. After we settled into the room, we noticed that the AC unit in the room had a horrible squeaking noise. The manager came to the room to listen and offered to move us to another room. By that time, we were settled and didn't want to move, so we turned off the AC and suffered in a hot and stuffy room. Why are they renting the room if the stupid AC unit makes an awful noise?
5 out of 5
Recommended
for Everyone
by A verified traveller

Green hotel!

Posted 14-May-2018
This hotel actually has good recycling facilities and the breakfast uses reusable dishes rather than disposable!
4 out of 5
by A verified traveller

This traveller left a rating score only Posted 13-May-2018
5 out of 5
by A verified traveller

This traveller left a rating score only Posted 08-May-2018
4 out of 5
Recommended
for Everyone
by A verified traveller from Vancouver, B.C.

Posted 06-May-2018
Hotel was central for my business trip. Good access for getting to Hamilton and back and heading to Toronto.
3 out of 5
by A verified traveller

This traveller left a rating score only Posted 06-May-2018