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Reviews of Hotel am Rothenbaum

Hotel am Rothenbaum
Rothenbaumchaussee 107, Hamburg

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 108 reviews" "
Rating 8 - Good. 53 out of 108 reviews" "
Rating 6 - Okay. 9 out of 108 reviews" "
Rating 4 - Poor. 1 out of 108 reviews" "
Rating 2 - Terrible. 0 out of 108 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was fine. The customer service was not friendly or inviting as other posts had said. Also, I sat down to breakfast thinking it was included (I had forgotten whether I booked breakfast or not). I told my server my room number and they acted as though it was included, but then I was handed a bill at the end. I had not booked breakfast and this is my fault ultimately, but the server really should have said something when I gave my room number, not after we ate. Otherwise, it was fine.
Stayed 2 nights in Feb 2023

10/10 Excellent

Consuelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the train station and bus stops. 15 minute walk to the lake. Staff were very friendly and helpful. Elke and Pierre were great! I was very happy with this hotel and have recommended it to friends.
Stayed 1 night in Aug 2022

10/10 Excellent

Susanne, Cape Coral

Liked: Cleanliness, staff & service, property conditions & facilities
Best price for a downtown hotel you can get. I had a great time!
Stayed 2 nights in Jun 2022

10/10 Excellent

Luyang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice and clean hotel too live in. Staffs are very helpful and surroundings are really nice.
Stayed 2 nights in May 2022

8/10 Good

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2019

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel to Stay
My stay at the hotel was a fantastic one.The hotel interior is beautiful, It is well maintained and very clean The bed linen is class and very comfortable. Th bathroom is so well dedigned and very clean. The frontdesk staff(Ilke and Regina) are super. Welcoming, helpful,pleasant and they make you feel at home all the time.. We didn't want to leave..oh my God. Our expectation was exceeded beyond beyond..Hotel am Rottenbaum..thank you and we will return.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect for a one night stay in safe area and train station across road and other amenities close too
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay for single female traveler.
Safe place to stay for single female traveler. Great neighborhood, restos, location. Compared prices with other areas and this hotel was just slightly more pricey for a far superior location. Will stay again due to high comfort level of location and overall quality.
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in cute neighborhood
I was in Hamburg on a quick last-minute trip and this hotel was a great find. The staff was super friendly and helpful, and the room itself was comfortable and outfitted with everything I needed. The neighborhood is also so adorable, with cafés and neighborhood shops nearby and right across the street from the Hallerstraße station. The only negative thing to note was that the free Wi-Fi in the room was somewhat slow, but not a huge issue.

6/10 Okay

Cagri

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Good location. Small rooms. Poor breakfast.
Stayed 1 night in Nov 2017

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, very friendly staff.
The best part was the personality of the lady at the reception desk.I arrived at 1700 (5pm) on 4 August and she was as friendly and helpful as can be. She took the time to help me plan out my site-seeing and gave me a few good tips. She surely did not have the "German" mentality. Would highly recommend this place. The rooms were clean and comfortable and excellent wifi. If coming from the Hamburg HBF, take the Blue Line (U1) towards Nordenstatt and get off at Hallestrasse. The hotel is across the street.
Stayed 2 nights in Aug 2017

10/10 Excellent

lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small and friendly all you need
Great small friendly clean hotel in a good area. Staff were all helpful and though the room was small we slept well. Opposite a tube station. Would recommend

8/10 Good

Lars

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 2 nights in Dec 2023

6/10 Okay

Jürgen

Travelled with partner
Liked: Cleanliness, staff & service
Wir haben nur eine Nacht das Zimmer gebucht. Es war im 5.OG und zur Straße. War bei geöffneten Fenster recht laut, aber sonst ok.
Stayed 1 night in Oct 2023

10/10 Excellent

Martina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleines, sehr ordentliches Hotel, gut erreichbar per Ubahn oder Taxi. Sehr angenehmes check-in Verfahren, da ich in der Nacht angekommen bin und problemlos einchecken konnte. Zimmer klein, aber sauber. Bad klein, aber sauber und alles da, was man braucht. Matratze sehr angenehm und dann Schallschutzfenster still..
Stayed 1 night in Nov 2023

10/10 Excellent

Terje

Stayed 1 night in Aug 2023

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gerne wieder!
Stayed 1 night in Aug 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Bengt

Stayed 3 nights in Jul 2023

10/10 Excellent

Gisela

Stayed 1 night in Jul 2023

8/10 Good

Dietrich

Sehr freundlich
Stayed 1 night in Jul 2023

6/10 Okay

Verified traveller

Liked: Staff & service
Keine Empfehlung
Leider kein schönes Zimmer und unangenehmer Geruch die gesamte Nacht. Außerdem sehr laut. Zimmer etwas klein auch.
Stayed 1 night in Jun 2023
Response from Hotel Am Rothenbaum on 3 Jul 2023
Lieber Anonymus,Es wäre schön, wenn wir Sie zuordnen können (Name, Zimmernr., Anreisedatum).Zu Ihrer Rezension: Da wir alle Zimmer checken, wäre uns ein unangenehmer Geruch sicher aufgefallen und wir hätten das Zimmer getauscht! Aber Nasen riechen ja bekanntlich unterschiedlich... Es tut uns leid, wenn Sie unzufrieden waren!Ihr Hotel Am Rothenbaum

10/10 Excellent

Rikumatti

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2023

8/10 Good

Katrin Larissa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hellhörige Zimmer, dafür sehr gute Lage
Stayed 2 nights in Apr 2023

8/10 Good

Maja

Travelled with partner
Liked: Cleanliness, staff & service
Unkomplizierter Vorab Check In wurde ermöglicht. Nettes Personal. Das Zimmer war sauber. Das Bad war sehr eng und klein.

8/10 Good

Joachim

Travelled with partner
Liked: Cleanliness, staff & service
Das Personal war sehr freundlich, der Frühstücksbereich nett und das Frühstück ausreichend. Das Zimmer und die restliche Hotelbereich. Wie viel Uhr und Treppenhäuser hatten eher den Charme einer Jugendherberge. Hier ist noch etwas Luft nach oben angefangen bei den Raufasertapeten und der viel zu kleinen Dusche. Wenn man doch diese einfache Ausstattung der Zimmer außer Acht lässt, liegt das Hotel in einer guten Lage direkt an der U-Bahn und in der Nähe der Alster. Das Problem der fehlenden freien Parkplätze darf man nicht außer Acht lassen, wenn man hier mit dem Pkw anreist.
Stayed 1 night in Feb 2023

8/10 Good

Elin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lungt, rent, prisvärt
För dom som både vill bo nära centrum och få en god natts sömn. Hotellet ligger i ett lugnt område, rummet var mycket välstädat och i gott skick, trevlig personal i receptionen. Receptionen har ganska begränsade öppettider men själv check-in fungerade problemlöst. Sängen var inte den mjukaste men bekväm. Lite minuspoäng för att det var ganska lyhört från korridoren, så det är bäst att ha öronproppar om man vill sova länge på morgonen (annars vaknar man när de börjar städa). Det verkar dock inte vara lyhört från grannrummen.
Stayed 2 nights in Dec 2022

8/10 Good

Jürgen

Stayed 2 nights in Nov 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Nov 2022

10/10 Excellent

Harald

Stayed 3 nights in Oct 2022

10/10 Excellent

Jürg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unkomplizierte Buchung, kurzfristige Kündigung möglich, zentral gelegen neben UBahn Station, sehr sauber, freundliche Bedienung, werde das Hotel weiter empfehlen.
Stayed 6 nights in Aug 2022

6/10 Okay

Renate

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2022

8/10 Good

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Die Lage ist prima
Stayed 2 nights in Mar 2022

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Alles okay. Personal freundlich. Zimmer sauber . Gute Lage.
Stayed 1 night in Sep 2020

10/10 Excellent

Rune

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

10/10 Excellent

Heiko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ein Besuch in Hamburg
Wieder mal ein toller Besuch in Hamburg. Das Hotel ist durch die Lage und Ausstattung für uns perfekt. Wir kommen bestimmt wieder.
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Feb 2020

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nettes Hotel gut gelegen
Es war ein fast perfekter Aufenthalt, nur nachts war es zu warm, obwohl ich die Heizung direkt nach der Ankunft abgedreht habe. Die Fenster waren nicht zu öffnen, da direkt zur Rothenbaumchaussee mit viel Lärm.
Stayed 2 nights in Jan 2020

8/10 Good

Arnaud

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

8/10 Good

Matthias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Zentrale Lage zu vernünftigem Preis
Gutes Hotel, nur zur Strasse raus durchaus wahrnehmbarer Verkehr.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kleines, nettes Hotel, tolles Personal und super Verkehrsanbindung ä
Stayed 2 nights in Nov 2019

8/10 Good

Perker, Berlin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dieses Hotel wird sehr freundliche und persönlich geführt. Leider gibt es keine eigene Parkmöglichkeit, die Erreichbarkeit mit dem öPNV ist aber sehr gut.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Disliked: Property conditions & facilities, room comfort
Laute Zimmer zur Straße!!
Stayed 3 nights in Sep 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr freundliches Personal, tolles Frühstück. Zimmer nicht mehr ganz so modern aber ordentlich und sauber.
Stayed 1 night in Aug 2019

8/10 Good

Alberto

Liked: Cleanliness, staff & service
Não é muito centralizado, mas está a uma distância que se pode caminhar ao Centro da cidade, estando em um bairro bem charmoso! O hotel não tem elevador e os quartos não são espaçosos, mas as pessoas da recepção são bem atenciosas!
Stayed 1 night in Jul 2019