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Expedia-verified reviews
Very good!
4.2 of 5 guest rating
Room type Options Nightly price Book
Comfort Room, 1 Double Bed (Converts to 2 Twin Beds)
215 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room, 1 Double Bed (Converts to 2 Twin Beds;Comfort Plus)
215 square feet
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Executive Room, 1 Double Bed
1 Double Bed
(Extra beds available: Crib)
Room sleeps 3 guests
(up to 2 children)
Select dates to see price
Standard Room, 1 Double Bed, Garden View (Quiet Location)
1 Double Bed
(Extra beds available: Crib)
Room sleeps 2 guests
(up to 1 child)
Select dates to see price

Get an overview of this hotel
Family-friendly Hamburg hotel in Hamburg-Nord, near Stadtpark

Popular property highlights

Free self parking
Free WiFi
Pets allowed
Business centre
Laundry facilities

Location

This family-friendly Hamburg hotel is located near the airport, within 1 mi (2 km) of Lufthansa Technik AG and Sporthalle Hamburg. Stadtpark and University Medical Center Hamburg-Eppendorf are also within 3 miles (5 km). Alsterdorf U-Bahn is 15 minutes by foot and Lattenkamp U-Bahn is 22 minutes.

Hotel features

Along with 3 restaurants, this smoke-free hotel has a 24-hour fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/café, a sauna and a conference centre are on-site.

Room amenities

All 105 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, flat-screen TVs come with satellite channels, and guests will also appreciate thoughtful touches such as espresso makers and pillow menus.

Languages Spoken

  • English

Show all languages

Best Western Premier Alsterkrug Hotel

Alsterkrugchaussee 277, Hamburg, HH 22297

Hotel Amenities

Hotel Amenities

Best Western Premier Alsterkrug Hotel features a sauna and a 24-hour fitness centre. Dining is available at one of the hotel's 3 restaurants, and guests can grab a coffee at the coffee shop/café. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on-site and wireless Internet access is complimentary.

A business centre is on-site at this 4.5-star property. Event facilities measuring 2669 square feet (248 square metres) include conference centres. This luxury hotel also offers spa services, a terrace and tour or ticket assistance. On-site self-parking is complimentary.

Best Western Premier Alsterkrug Hotel is a smoke-free property.

  • Barbecue grill(s)
  • Express check-in
  • Cruise terminal shuttle (surcharge)
  • Bar/lounge
  • Lift
  • 24-hour front desk
  • Conference space
  • Business centre
  • Porter
  • Express check-out
  • Tours/ticket assistance
  • Year Built – 1985
  • Coffee shop or café
  • Free self parking
  • Dry cleaning/laundry service
  • Free WiFi
  • Sauna
  • Babysitting or childcare (surcharge)
  • Valet parking (surcharge)
  • Computer station
  • Smoke-free property
  • Conference space size (meters) - 248
  • Safe-deposit box at front desk
  • Number of meeting rooms - 6
  • Spa services on site
  • Terrace
  • Luggage storage
  • Free parking nearby
  • Breakfast available (surcharge)
  • Number of restaurants - 3
  • Conference space size (feet) - 2669
  • Concierge services
  • Conference centre
  • Free bus station shuttle
  • Banquet hall
  • Laundry facilities
  • Total number of rooms - 105
  • 24-hour fitness facilities
  • Number of floors - 3
  • Number of buildings/towers - 1
  • Garden
  • Outdoor furniture
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Soundproofed rooms
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Bowling alley on site
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages Spoken

  • English
  • German

Parking

Free self parking , Valet parking (surcharge) , Free parking nearby

Room Amenities

Best Western Premier Alsterkrug Hotel offers 105 forms of accommodation which are accessible via exterior corridors and feature minibars and laptop-compatible safes. Each accommodation is individually furnished. A pillow menu is available. 23-inch Flat-screen televisions come with premium satellite channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, a complimentary bathrobe, complimentary toiletries and a hairdryer. This Hamburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary weekday newspapers and telephones. Additionally, rooms include espresso makers and blackout curtains. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

  • Minibar
  • Daily housekeeping
  • Soundproofed rooms
  • Hypo-allergenic bedding available
  • Iron/ironing board (on request)
  • Individually furnished
  • Phone
  • Towels provided
  • Linens provided
  • Pillow menu
  • Private bathroom
  • Bathrobes
  • Free toiletries
  • Espresso maker
  • Hair dryer
  • Number of bathrooms - 1
  • In-room safe (laptop compatible)
  • Free cots/infant beds
  • Satellite TV service
  • Room service (24 hours)
  • Flat-panel TV
  • Rollaway/extra beds (surcharge)
  • Premium TV channels
  • Free WiFi
  • Access via exterior corridors
  • Blackout drapes/curtains
  • Desk
  • Rainfall showerhead
  • Free weekday newspaper
  • Shower only
  • Pay films

Where to Eat

Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and at the weekend between 6:30 AM and 11:30 AM.

Restaurant Alsterkrug – This restaurant specialises in German cuisine and serves lunch and dinner.

Bierstube – This restaurant specialises in German cuisine and serves lunch and dinner. Open daily.

Kegelbahn – This restaurant only serves dinner. Open daily.

24-hour room service is available.

Nearby Things to Do

Recreational amenities at the hotel include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Golfing nearby
  • Hiking/biking trails nearby
  • Kayaking nearby
  • Bowling alley on site
  • Sailing nearby

Spa Services

  • Massages

Accessibility

If you have requests for specific accessibility needs, please note them at check-out when you book your room.

  • Wheelchair-accessible path of travel

Hotel Policies

Check-in

Minimum check-in age is 18

Check-out

Check-out time is 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 60.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets are allowed for an extra charge of EUR 15 per pet, per night.
  • Dogs and cats only
  • 1 per room
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

You need to know

Extra-person charges may apply and vary depending on property policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed. Safety features at this property include a smoke detector. Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification are required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges. For guests' safety, the property includes a smoke detector in all accommodation.

Debit cards not accepted

24-hour check-in

Fees

 

  • A city tax is imposed by the city of Hamburg. Business travellers with proof of business-related travel are exempt from this tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 19 for adults and EUR 0 for children (approximately)
  • Valet parking fee: EUR 15 per night
  • Pet fee: EUR 15 per pet, per night
  • Rollaway bed fee: EUR 60.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • Alsterkrug
  • Alsterkrug Hotel
  • Best Western Alsterkrug
  • Best Western Premier Alsterkrug
  • Best Western Premier Alsterkrug Hamburg
  • Best Western Premier Alsterkrug Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Hotel Alsterkrug Best Western
  • Best Premier Alsterkrug
  • Best Western Premier Alsterkrug Hotel Hotel
  • Best Western Premier Alsterkrug Hotel Hamburg
  • Best Western Premier Alsterkrug Hotel Hotel Hamburg

We should mention

This property offers transfers from the cruise terminal (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

National Rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

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