Title: Sansuirou Reviews, Deals & Photos 2026 - Expedia.co.uk [See all properties](http://www.expedia.co.uk/Hotel-Search?regionId=6131226&destination=Yugawara%2C+Kanagawa+Prefecture%2C+Japan&selected=4452338&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Sansuirou Escape to tranquility in this natural haven. Soak up relaxation at the hot springs or stroll through beautiful gardens. ## Photo gallery for Sansuirou ![Public bath - Sansuirou (Yugawara)](https://images.trvl-media.com/lodging/5000000/4460000/4452400/4452338/78729f89.jpg?impolicy=resizecrop&rw=598&ra=fit) ![In-room safe, desk, laptop workspace, blackout curtains - Sansuirou (Yugawara)](https://images.trvl-media.com/lodging/5000000/4460000/4452400/4452338/09212ded.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Sansuirou (Yugawara)](https://images.trvl-media.com/lodging/5000000/4460000/4452400/4452338/81619ae9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![In-room safe, desk, laptop workspace, blackout curtains - Sansuirou (Yugawara)](https://images.trvl-media.com/lodging/5000000/4460000/4452400/4452338/9130d517.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior entrance - Sansuirou (Yugawara)](https://images.trvl-media.com/lodging/5000000/4460000/4452400/4452338/0835e30b.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Surrounded by Fuji-Hakone-Izu National Park, Sansuirou offers a serene retreat with an indoor mineral hot spring (onsen), shopping on site, and a garden. Guests can unwind at the 24-hour public bath or stay connected with in-room WiFi while enjoying the nearby Hakone Shrine and Atami Sun Beach. ## Reviews 8.0 Very good ## Popular amenities - Parking included - Free Wi-Fi - Air-conditioning - Business services - Bar - Housekeeping £338 additional charges may apply 13 Apr - 14 Apr ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.co.uk/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Sansuirou-Ryokan.h4452338.Hotel-Information)[Sign up, it's free](https://www.expedia.co.uk/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHakone-Hotels-Sansuirou-Ryokan.h4452338.Hotel-Information) ## About the area Located in Yugawara, Sansuirou is in the mountains and on a river. Hakone Shrine and Mishima Sky Walk are notable landmarks, and some of the area's activities can be experienced at Hakone Kowakien Yunessun and Hakone Gora Park. Fuji-Hakone-Izu National Park and Lake Ashi are two other places to visit that come recommended. [Visit our Yugawara travel guide](https://www.expedia.co.uk/Yugawara.dx6131226) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C35.16050%2C139.06053&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=gHzXmVsJnEiic0xuG_HbaK4wuqQ=) 673 Miyakami Yugawara, Ashigarashimo, Yugawara, Kanagawa-ken, 259-0314 ### What's nearby - Mamoru Shigemitsu Memorial Hall 3 min walk \- 0.2 miles - Fudo Falls 14 min walk \- 0.8 miles - Manyo Park 3 min drive \- 1.3 miles - Yugawara Art Museum 3 min drive \- 1.1 miles - Yugawara Tourism Hall 4 min drive \- 1.5 miles ### Getting around - Yugawara Station 5 min drive - Kowakidani Station 23 min drive - Tokyo (HND-Haneda) 135 min drive ### Restaurants - DAMMTRAX CAFE 11 min drive - バイカーズパラダイス 8 min drive - エクシブ湯河原離宮 マレッタ 2 min drive - Museum Cafe and Garden 2 min drive - エクシブ湯河原 離宮 華暦 2 min drive ## About this property ### Sansuirou Luxury ryokan near Fuji-Hakone-Izu National Park Located close to Hakone Shrine and Atami Sun Beach, Sansuirou provides an indoor mineral hot spring (onsen), shopping on-site and a garden. For some rest and relaxation, visit the 24-hour public bath. Stay connected with free in-room WiFi, and guests can find other amenities, such as a bar and conference space. You'll also find perks such as: - Free self-parking and valet parking - Hot springs on-site, a ballroom and 1 meeting room - A vending machine, free newspapers and a banquet hall Room features All 57 rooms feature comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches such as free WiFi and safes. Other amenities include: - Bathrooms with separate baths/showers and toilets with electronic bidets - 26-inch flat-screen TVs with digital channels - Fridges, coffee grinders and children's dinnerware ## Similar properties ![Hot springs](https://images.trvl-media.com/lodging/17000000/16220000/16219300/16219270/1919fa95.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Kowakien TEN-YU Ninohira - Spa - Parking included - Free Wi-Fi - Restaurant 9.6 Exceptional 1,823 reviews £421 12 Apr - 13 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-12&endDate=2026-04-13&selected=16219270&PinnedHotelID=16219270&HadPinnedHotel=true®ionId=-1&adults=2) ![Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/21000000/20150000/20147000/20146974/dc4cfda0.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hakone Airu Yumoto - Spa - Parking included - Free Wi-Fi - Restaurant 9.2 Wonderful 763 reviews £399 21 Apr - 22 Apr [](https://www.expedia.co.uk/Hotel-Search?startDate=2026-04-21&endDate=2026-04-22&selected=20146974&PinnedHotelID=20146974&HadPinnedHotel=true®ionId=-1&adults=2) ![Suite, 2 Single Beds, River View (Private Hot Spring) | Bathroom | Separate bathtub and shower, spring water bathtub, free toiletries](https://images.trvl-media.com/lodging/38000000/37620000/37610800/37610710/7f7b31bf.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Indigo Hakone Gora by IHG Gora - 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Turndown service ### Business services - Conference space - Meeting room ### Outdoors - Garden - In a national park - In the mountains - On a river ### Spa - 24-hour public bath - Hot springs - In-room massages - Public indoor mineral hot springs (onsen) - Public outdoor mineral hot springs (onsen) - Separate men/women areas in public bath - Yukata (Japanese robes) ### Accessibility - No lift ### More - 3 buildings - 9 floors - Ballroom - Banquet hall - Smoke-free property ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes ### Bathroom - Free toiletries - Hair dryer - Private bathroom - Separate bathtub and shower - Slippers - Toilet with electronic bidet - Towels provided ### Entertainment - 26-inch flat-screen TV with digital channels ### Food and drink - Coffee grinder - In-room dining only - Refrigerator ### More - Air conditioning (climate-controlled) - Desk - Laptop workspace - Phone - Safe ## Policies ### Check-in Check-in start time: 3:00 PM; check-in end time: 6 PM Minimum check-in age - 20 ### Check-out Check-out before 11 AM Contactless check-out ### Special check-in instructions The front desk is open daily from 8:00 AM - 8:00 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in Information provided by the property may be translated using automated translation tools ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available. Cots (infant beds) are not available ### Payment types at the property ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking. - A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age. We have included all charges provided to us by the property. ### You need to know This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation Guests must contact this property in advance to reserve access to the public bath facility This property accepts credit cards; cash is not accepted Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal. ### We should mention This property does not have any lifts The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file Set meals are served in guestrooms only (no menus or public dining) Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities ### Property is also known as Sansuirou Sansuirou Ryokan Sansuirou Ryokan Yugawara Sansuirou Yugawara Sansuirou Ryokan Sansuirou Yugawara Sansuirou Ryokan Yugawara ## Frequently asked questions ### Is Sansuirou pet-friendly? ### How much does it cost to stay at Sansuirou? ### How much is parking at Sansuirou? ### What time is check-in at Sansuirou? ### What time is check-out at Sansuirou? ### Where is Sansuirou located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Sansuirou Reviews 8.0 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.co.uk/lp/b/content-guidelines) ### 8.4 Cleanliness ### 7.0 Location ### 8.2 Staff & service ### 7.8 Property conditions & facilities 10 - Excellent 23 8 - Good 25 6 - Okay 5 4 - Poor 3 2 - Terrible 5 ## Reviews Verified ### 8/10 Good #### Patricia 6 Apr 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Delicious and beautifully presented meals served by friendly and helpful staff. Scenic onsen- a lovely stay. ##### Patricia Stayed 1 night in Apr 2024 Verified ### 8/10 Good #### Maria 10 Nov 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Very relaxing and authentic experience. The meals were so elaborate and delicious! Beautiful setting. ##### Maria Stayed 1 night in Nov 2025 Verified ### 8/10 Good #### Satoko 29 Jul 2025 Liked: Cleanliness, staff & service, property conditions & facilities 外国人の友人を含め、4名で宿泊させていただきました。お部屋は程よい大きさで、３部屋に区分されていましたので、プライバシーも守られ満足でした。 ただお部屋のベッドルームと入口の電気が切れていたのが残念でした。すぐに対応はしてくださいましたが、事前に確認しておいてほしかったです。 お料理は夜も朝も程よい量で、美味しくいただきました。 また機会があれば宿泊したいと思いました。 ##### Satoko Stayed 1 night in Jul 2025 Verified ### 10/10 Excellent #### Masaru 4 Jan 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities 料理も美味しく、旅館の方の応対も丁寧で、非常に良かったです。 ##### Masaru Stayed 1 night in Dec 2024 Verified ### 8/10 Good #### Tatsuya 26 May 2024 Liked: Cleanliness, staff & service, amenities とてもよい一泊を過ごさせて頂きました。ビュッフェではないお料理を望んでいたので、とても満足させて頂きました、ありがとうございました。 ##### Tatsuya Stayed 1 night in May 2024 Verified ### 6/10 Okay #### Verified traveller 16 Jan 2023 Liked: Cleanliness, room comfort #### お高めな旅館です。 還暦祝いで仲間と来ました。半露天風呂が温泉だと思っていたら、大浴場だけ温泉でした。お値段は、安くないので、ちょっとがっかりしましたが、大浴場は、良いと思います。８階は、男女入替えで2階は、男性、女性用とあります。夕方５時から一時間だけ生ビールの無料サービスや、コーヒーや紅茶はいつでも飲めますが、食後のデザートサービス等は、良かったです。 今は、改修工事中で、残念でしたが、旅館のお気遣いは、ありました。 リピーターは、多いようです。 ##### Verified traveller Stayed 1 night in Jan 2023 Verified ### 8/10 Good #### Yukari 27 Mar 2022 Liked: Cleanliness, staff & service, property conditions & facilities 全体的には良かったが、規模が大きく自分の好みとは少し違っていました ##### Yukari Stayed 1 night in Mar 2022 Verified ### 8/10 Good #### Verified traveller 3 Jul 2021 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 風情があります。 非常に良い旅館でした。 特に屋上の露天風呂は最高‼️ 2間有る最高級お部屋の追加人分として予約しましたが、割引が効いたお部屋の方が新しかったです 食事も大変美味しく、ロビーでは時間帯ごとに様々なサービス有り、特に17時〜18時の湯上がりビール🍺は最高でした。また行きたいです。 ただ、外観がちょっと残念。「えー！」と思ったほどです。 ![](https://a.travel-assets.com/ugc/hotel-reviews/D9D8F3D2FFA4E8F933E9437E34685C710E93EAC01625300015360.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/EC0D965B2C9CAB036E03D3524C0B6A231DEBD4F11625300014835.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/4D3E393820BD147097C0ACC53FAAC672C73BD8871625300015251.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 1 night in Jun 2021 Verified ### 6/10 Okay #### Verified traveller 23 Feb 2020 Disliked: Room comfort #### 温泉自体はよかったです。 宿に到着してから部屋に通されるまで結構待ちました。また、布団が硬くて眠れませんでした。ベッドの部屋にしたらまた違うのでしょうか。露天風呂付の部屋で、露天風呂はよかったですが、ほかの部屋の設備は取り立ててよいところはないように思いました。 ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 10/10 Excellent #### Verified traveller 18 Feb 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 温泉とおもてなし 温泉もお客様の対応も最高でした。 ゆっくり出来ました。 また利用したいです。 ##### Verified traveller Stayed 1 night in Feb 2020 Verified ### 6/10 Okay #### Verified traveller 17 Sept 2019 #### まあまあ、かな 屋上の展望露天風呂はすごく良かった。ただし男女入れ替え制で、女性の入れる時間は夜間早朝のみだった。食事は普通です。悪くないが普通。コスパはやや微妙。 ##### Verified traveller Stayed 1 night in Sep 2019 Verified ### 10/10 Excellent #### Verified traveller 24 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 心地良かったです。 とても心地よく過ごしやすかったです。お花もたくさん飾られていて、気の良いお部屋で嬉しかったです。ありがとうございました。 ##### Verified traveller Stayed 1 night in Jun 2019 Verified ### 8/10 Good #### Shunji 5 Jun 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### センチメンタルジャーニーでした たいへんよかったです。一人旅になってしまったけど、退屈せずに済みました。チャンスがあればまた行きたいです。 ##### Shunji Stayed 3 nights in May 2019 Verified ### 10/10 Excellent #### KM 2 Apr 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities It was an amazing and great experience. We planned to come here half way through our trip to relax on our honeymoon. The staff was friendly and a good amount knew English. They were very accommodating. My husband has size 11 feet so they got him bigger house shoes. The Onsen view was amazing. For a women go up early in the morning as the sun is rising and it is an amazing view. The food was not only stunning but tasted devine! It was a great place to relax for a few days before we headed into Tokyo. It was truly a wonderful experience and I highly recommend coming here. ##### KM Stayed 2 nights in Mar 2019 Verified ### 8/10 Good #### Verified traveller 26 Mar 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooftop Onsen is breathtaking. One of the most calming, beautiful experiences of my life. ##### Verified traveller Stayed 1 night in Mar 2019 Verified ### 2/10 Terrible #### Verified traveller 25 Feb 2019 Disliked: Staff & service, property conditions & facilities, room comfort #### 不愉快極まりない宿 ・到着時、車から降りて2F迄案内されたあと、部屋に案内されるのを待つ４組のお客さんがいらして、何のもてなしもなく只々約15分も待たされた。 ・決められた時間に食事会場に行き、朝食を頂いたのですが、仲居さんは、こちらが食べている中、空いたお皿を何も言わず、どんどん片付けてしまう。こんな旅館は初めてです。全体として若い仲居さんばかりであったが、教育がされておらず、2名で1泊11万円の高級旅館に値しない。全くお勧め出来ません。 ##### Verified traveller Stayed 1 night in Feb 2019 Verified ### 6/10 Okay #### SOOJUNG 29 Jan 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 요리료칸 다른 것은 글쎄요? 어쨌든 잘 쉬다왔습니다. 밥이 상당히 늦게 나옵니다 인내심 탑재하고 가세요. 저녁식사하러갔더니 기다리는것 포함 2시간동안 식사했네요. 사실 료칸이 처음이라 원래 이런줄 알고 편안히 앉아서 얘기나누고 있었는데, 허리가 아파서 일어날 수밖에 없었습니다. 나오려니까 디저트를 가져다주겠다고 다시 앉으라고해서 디저트까지 먹고 나왔습니다. 맛있었어요. 프랑스에서도 이렇게 오래앉아있어본적이 없었는데 신박한 경험이었습니다. 저녁에는 12반, 아침에는 7반으로 음식은 아름답고 다양하게 나옵니다. 일손부족으로 빠른 서비스는 없지만 일단은 친절합니다. 다만, 영어가 전혀 통하지않아 기본적인 숙박시설 안내가 어려우니 일본어가 어려운 분들은 저처럼 고생하지마시고 영어 통하는 하코네가세요. 방 크기는 굴러다녀도 좋을만큼 크지만, 난방이 수동조절이라 자다가 일어나서 불을 낮춰야하는 번거로움이 있습니다. 참, 여기에 게시된 호텔 사진들과 구글에서 확인할 수 있는 사진들 일부는 현재 없는 것이 많습니다. 1\. 식사는 7층 식당에서 먹고, 방으로 가져다주지 않습니다. 2, 발코니 전용욕조가 사라진 대신, 방 안쪽에 5공시대 고문실같은 시커먼 욕실하나가 딸려있습니다. 저는 매화방으로 예약했는데, 전용욕조를 기대하고 갔지만 한번도 사용하지 않았습니다. 3\. 메인사진에 있는 노천탕은 숙박빌딩과는 다른 빌딩 옥상에 있습니다. 대욕탕말고 2층이었나? 처음 체크인할때 앉는 소파있는 곳 옆 연결통로를 통해 가실 수 있고, 여자입실 시간과 남자입실시간이 다릅니다. 4\. 이곳에서 하코네로 가려면 산을 타야하는데, 택시기사와 흥정결과 10만원에 다녀올 수 있으니 참고하세요. ##### SOOJUNG Stayed 1 night in Jan 2019 Verified ### 8/10 Good #### Verified traveller 27 Nov 2018 Liked: Cleanliness, property conditions & facilities #### 概ね満足 基本的な設備に関しては満足。 部屋食をお願いしたが、都度都度仲居さんの出入りが必要で余り落ち着いて食事が出来なかった。 ##### Verified traveller Stayed 1 night in Nov 2018 Verified ### 2/10 Terrible #### Steven 14 Nov 2018 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Authentic Deception This hotel had a very rustic(musty) experience. Unfortunately with our sons allergies and the staffs inability to understand that we requested to leave after only being there a few hours.I spoke with the manager(translator) that evening after dinner at which point I was led to believe that they would refund the second night. They checked us out first thing in the morning and we moved to another hotel. This was all seamless except for the fact that they did not refund the second night. When confronted by Hotels.com the hotel denied that we even checked out. This hotel is up a mountain in the middle of nowhere and in order to leave they need to call you a ride to the train station. They even packed our bags in the car for us. Checking in and leaving were the best part of the service. The staff were in tears over our experience and were very concerned for our child's safety. Management on the other hand was more concerned with getting us out and turning the room around. This hotel is not cheap and i am out over $900CAD. Do not stay here. ##### Steven Stayed 2 nights in Oct 2018 Verified ### 8/10 Good #### Verified traveller 15 Aug 2018 Liked: Cleanliness, property conditions & facilities, room comfort #### ほぼ満足です 古くてもきちんとメンテナンスしてあり、お料理やお風呂等はとてもよかったです。 お出迎えやお見送りは良かったのですが、お部屋の担当の方のお話に納得できない点がありました。 他の部屋の担当もしているので忙しいため、布団を上げる時間は○時にして欲しいなどというのはそちら側の都合で宿泊客には関係のないことではないかと思います。 ホテルとしてはまた伺いたいと思うところでした。 ##### Verified traveller Stayed 1 night in Aug 2018 Verified ### 10/10 Excellent #### Kouji 6 Aug 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### おもてなしを体験 接客と料理が素晴らしかった。 お部屋で食事、しかも、懐石風に出されて、とても楽しく、美味しく頂きました。 ##### Kouji Stayed 1 night in Jul 2018 Verified ### 8/10 Good #### Dima 31 Jul 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great Japanese experience. The hotel staff is very nice. Real enjoyed hot springs. 5-7p.m. free beer is a great deal. ##### Dima Stayed 2 nights in Jul 2018 Verified ### 10/10 Excellent #### Cheng 9 Jun 2018 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Excellent place to Relax! Excellent service and Ryokan! Staff were extremely attentive and helpful with our needs, would come back again! ##### Cheng Stayed 1 night in Jun 2018 Verified ### 10/10 Excellent #### hank 27 Dec 2017 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### ゼミ旅行 素泊まりで大部屋のプランだったのですが、部屋が予想を超える広さ、綺麗さで、露天風呂もホスピタリティも文句なしの最高のホテルでした。 ##### hank Stayed 1 night in Dec 2017 Verified ### 4/10 Poor #### Verified traveller 4 May 2017 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities, room comfort No charm no restaurant no hotel life at all Very expensive for what it is! 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