Livemax Resort Hakone Ashinoko

Property class: 3.5

Choose dates to view prices

Reviews

7.2 out of 10
Good
Located close to Ōwakudani and Lake Ashi, Livemax Resort Hakone Ashinoko provides an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
The current price is £110
1 Oct - 2 Oct

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Bar

Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Suite room, Non-smoking ([Shigaraki Pottery Semi-Open-Air Bath] Western Modern Jr. 35 square meters)

A hotel room with a large bed, a desk, and a television.

Suite room, Non-smoking ([Shigaraki Pottery Semi-Open-Air Bath] Western Modern Jr. 35 square meters)

  • Sleeps 6
  • 2 Double Beds

View all photos for Modern Twin room, Smoking ([All-Hinoki Semi-Open-Air Bath] Western Standard 23㎡)

A modern hotel room with two beds, a glass door leading to a balcony, and a small bathroom.

Modern Twin room, Smoking ([All-Hinoki Semi-Open-Air Bath] Western Standard 23㎡)

  • Sleeps 2
  • 2 Double Beds

View all photos for Modern Western Deluxe Room with Open-air Bath, Smoking

A modern hotel room with a large bed, a massage chair, a desk, and a TV.

Modern Western Deluxe Room with Open-air Bath, Smoking

  • 356 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Japanese Style Superior Room with Open-air Bath, Non Smoking

A hotel room with a large bed, a small table, and a view through a glass door.

Japanese Style Superior Room with Open-air Bath, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 290 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Standard Twin, Semi-Open-Air Bath

A modern hotel room with two beds, a bathroom with a sink, and a view of greenery outside.

Standard Twin, Semi-Open-Air Bath

  • Sleeps 4
  • 1 Double Bed

View all photos for Deluxe Twin Room, Smoking, Hot Tub

A hotel room with a large bed, a desk, and a television.

Deluxe Twin Room, Smoking, Hot Tub

  • 377 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Futon

View all photos for Modern Western Style Superior Room with Open-air Bath, Non Smoking

A hotel room with two beds, a desk, a TV, and a window with a forest view.

Modern Western Style Superior Room with Open-air Bath, Non Smoking

  • 323 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

A modern bedroom with a large bed, a dining table, and a sliding glass door leading to a balcony.

Modern Western Suite Japanese Western Room with Open-air Bath, Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 4 Large Single Beds and 2 Single Futons

View all photos for Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

A modern bedroom with a large bed, a glass-enclosed bathtub, and a wooden floor.

Modern Western Suite Japanese Western Room with Open-air Bath, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 431 sq ft
  • 2 bedrooms
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons

View all photos for Modern Western-Style Room with Open-air Bath, Smoking

A modern hotel room with two beds, a glass door leading to a balcony, and a small bathroom.

Modern Western-Style Room with Open-air Bath, Smoking

10.0 out of 10
Exceptional
(1 review)
  • Garden view
  • 248 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
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About the area

Motohakone, a neighbourhood in Hakone, is home to Livemax Resort Hakone Ashinoko. Hakone Shrine and Mishima Sky Walk are notable landmarks, and the area's natural beauty can be seen at Lake Ashi and Ōwakudani. Don't miss out on a visit to Hakone Kowakien Yunessun. Visit our Hakone travel guide
Map
Motohakone 159-171, Ashigarashimo-gun, Hakone, Kanagawa, 250-0522

What's nearby

  • A dirt path leading through a field of tall grasses with a mountain in the background.
    Sengokuhara Onsen
    1 min walk - 0.0 miles
  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • Three boats on a calm lake with a mountain in the background.
    Lake Ashi
    9 min walk - 0.5 miles
  • Hakone Visitor Center
    10 min walk - 0.6 miles
  • Hakone Pirate Ship
    15 min walk - 0.8 miles

Getting around

  • Kowakidani Station
    11 min drive
  • Hakone Miyanoshita Station
    13 min drive
  • Tokyo (HND-Haneda)
    134 min drive

Restaurants

  • 大涌谷 駅食堂
    5 min drive
  • じねんじょ蕎麦 箱根九十九
    9 min drive
  • 極楽茶屋
    5 min drive
  • 桃源台ビューレストラン
    19 min walk
  • Lake SIde Grill
    6 min drive

About this property

Livemax Resort Hakone Ashinoko

  • Hotel near Lake Ashi
  • Located close to Ōwakudani and Hakone Kowakien Yunessun, Livemax Resort Hakone Ashinoko provides an indoor mineral hot spring (onsen), a terrace and a coffee shop/cafe. For some rest and relaxation, visit the sauna. Free in-room WiFi is available to all guests, along with a garden and an arcade/games room.
  • Other perks at this hotel include:
    • Free self-parking
    • Buffet breakfast (surcharge), hot springs on-site and karaoke
    • A 24-hour front desk, a lift and barbecues
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guest rooms at Livemax Resort Hakone Ashinoko offer comforts, such as Hot tubs and premium bedding, as well as perks, such as air conditioning and bathrobes.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Spring water baths, bidets and free toiletries
    • Wardrobes/cupboards, fridges and children's slippers

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 1,500 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Hosted evening meal available daily for a fee of JPY 3,000; reservation required

Things to do

  • Arcade/game room
  • Hot springs
  • Hot tub
  • Karaoke
  • Sauna

Family friendly

  • Arcade/game room
  • In-room refrigerator

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Outdoors

  • Barbecue grill
  • Garden
  • Terrace

Spa

  • Hot springs
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • Lift (180 centimetre wide door)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Spring water bathtub
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV
  • MP3 dock

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

  • American Express
  • Diners Club
  • JCB International
  • Mastercard
  • Visa

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately JPY 1500.00 per person
  • Hosted evening meal: JPY 3000

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with UK consumer law, property booking services are not subject to the right of withdrawal.

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Guests with tattoos are not able to use the on-site public bathing facilities

Frequently asked questions

Is Livemax Resort Hakone Ashinoko pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Livemax Resort Hakone Ashinoko?

As of 26 Sept 2026, prices found for a 1-night stay for 2 adults at Livemax Resort Hakone Ashinoko on 1 Oct 2026 start from £110, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Livemax Resort Hakone Ashinoko?

Self-parking is free at this property.

What time is check-in at Livemax Resort Hakone Ashinoko?

Check-in start time: 3 PM; check-in end time: 10 PM.

What time is check-out at Livemax Resort Hakone Ashinoko?

Checkout is at 11 AM.

Where is Livemax Resort Hakone Ashinoko located?

Located in Motohakone, this hotel is 0.5 mi (0.8 km) from Lake Ashi and 1.5 mi (2.5 km) from Ōwakudani. Hakone Gora Park and Hakone Kowakien Yunessun are also within 6 mi (10 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Livemax Resort Hakone Ashinoko Reviews

7.2

Good

7.0

Cleanliness

7.6

Location

7.6

Staff & service

6.8

Property conditions & facilities
Rating 10 - Excellent. 35 out of 132 reviews
Rating 8 - Good. 41 out of 132 reviews
Rating 6 - Okay. 32 out of 132 reviews
Rating 4 - Poor. 14 out of 132 reviews
Rating 2 - Terrible. 10 out of 132 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was amazing for the price, the staff were friendly and the private onsen was great!
Stayed 1 night in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had the room with the private onsen. It was amazing. The quality of the service was great in every area that comes to mind. Both dining and breakfast buffet were incredibly good. Lots of options for every taste. Would definitely repeat and recommend to friends.
Stayed 1 night in Oct 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a such a good place to have a quiet and relax vacation. I could only to stay one night, and wish I could stay longer. Highly recommend to book a room with private bath and all meals included.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is amazing as long as you keep I'm mind that everything around for miles closes at 5 pm and busses stop at 7:00 depending on your location. The hotel staff we're super helpful and genuinely happy to help. Breakfast and dinner at the hotel was wonderful. Private onsen is great to experience onsen but privately.
Stayed 2 nights in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely gorgeous property. Not too difficult or expensive to access via a bus from the Odawara shinkansen station. The rooms are huge, there are a million places to sit and relax, the hot tubs are amazing and fill pretty quickly, the public bath is spectacularly peaceful and gorgeous and is also pretty big. The dining options were plentiful too.
Verified review

8/10 Good

Liked: Staff & service, amenities, property conditions & facilities
Good rooms with a nice staff just an old building and limited transportation options
Stayed 2 nights in Nov 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is difficult to find this place but the room I got is very large with bath tub
Stayed 2 nights in Sep 2024
Verified review

6/10 Okay

Liked: Amenities
Not much around the property (food/dining), a bit difficult to get too.
Stayed 1 night in May 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value for private in-room spa

I was very pleased with our room, and in-room hot tub. The room was clean and spacious, and most importantly in 0° weather - warm upon arrival. The front desk was very courteous. You may want to bring your own sodas and/or beverages as their vending machine in the lobby is limited.
Stayed 1 night in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came here with my sister after a week and a half of traveling to different locations and we wanted to relax at this hot spring. The staff was really friendly and helpful. We really enjoyed the private hot spring in our room. This place is far from town and is surrounded by trees so don't expect any stores. It's a really good place to unwind and relax. Very quaint and tranquil.
Stayed 2 nights in Sep 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities
Getting to the hotel was quite hard and options for eating outside of the hotel offering were nonexistent. The room was spacious and offered everything promised but it was located on an area of the hotel that didn't have elevators, the public spaces all had a really strong humid odor. It was an ok experience, but not sure it was worth the price
Stayed 1 night in Sep 2024
Verified review

2/10 Terrible

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
This hotel is so full of mold that I got sick and had to leave after one night. I recommend that the facility is shut down pending major renovation. The staff were kind and treated me well, I think that it is a management level issue. The carpet in my entrance was soaking wet at all times and both bathrooms in my room smelled heavily of mold. I gave it a chance, but after sleeping I went down to breakfast and realized how severe my mold allergic reaction symptoms were so I went back to my room where I found that the clothes I had left outside of my suitcase overnight had gotten wet from just being in the room and upon entering the room my allergies increased so I packed and left. After getting fresh air my symptoms improved rapidly which underlines that the problem was at the hotel. I am surprised that rooms this expensive are so terrible.
Bulgy wallpaper above the bed
Stayed 3 nights in Jun 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The pictures online don’t do the surrounding area justice. It’s tucked in a beautiful woodsy area. The staff was okay. Their attitude was a bit underwhelming. We knew we couldn’t go to them if we needed something or had questions. There was definitely a huge language barrier which made it hard to understand the amenities. We were very confused about how the women and men’s baths worked. We understood that from a certain time in the morning women were allowed and then men after?? So we thought it was a unisex bath?? I don’t really know it wasn’t explained well and we didn’t know if tattoos were excepted. We ended up just using our private one in our room which was nice. The room and hotel itself seems a bit old and run down. Also, we had a huge room and the bathroom was SUPER small. The smallest we’ve seen since our stay here in Japan. It was nice for a night but I wouldn’t spend the money on more than one night here. I think it’s something to experience just for the private bath in the room for a night maybe two.
Stayed 1 night in Mar 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room with private onsen, quite environment, delicious meal with various choices
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit difficult to reach on foot, mostly suited for driving residents. Nice onsen and food.
Stayed 1 night in Nov 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and will need a car to travel around. Overall the stay is memorable.
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel itself seems kind of outdated, but it was still a pleasant stay. The room was spacious and the in-suite bath was as expected. The staff were very friendly and accommodating.
Stayed 2 nights in Apr 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire place was horrible. It smelled of mildew. It had fixtures that were broken and ripped. It did not meet standards at all. Absolutely the worst place in the world to ever stay. I would never recommend this place. None of my worst nightmare it was completely beyond anything I’ve ever seen before cobwebs broken dirty. Anson no screen on the window a makeshift sink that was not even attached to the wall. Absolutely unbelievably horrible. made my stomach sick. I wanted to throw up. They wouldn’t even give me a partial refund and I didn’t even stay more than a few hours because I had no choice the worst hotel ever. They’re a mile and a half from any type of transportation. It was absolutely the worst place I’ve ever stayed in my life way too remote, and they did nothing to compensate me.
Stayed 2 nights in May 2026
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities
Far from restaurants and main road but it was a great value for a hotel with private onsen
Stayed 1 night in Jul 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel falling apart with black mold and water damage everywhere. False advertising of room quality. We left soon after checking in.
Stayed 2 nights in Apr 2025
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for its value.

Great hotel for the value. Very friendly staffs. The location would be a draw back if you don’t drive with your car. You can get to the hotel by bus which is highly recommended but the service is not very frequent. Note that taxi or other car share services are basically nonexistent.
Stayed 1 night in Nov 2023
Verified review

6/10 Okay

Liked: Staff & service, amenities, property conditions & facilities
Was ok to stay over 3 nights, too many stairs to climb and no laundry
Stayed 3 nights in Sep 2023
Verified review

2/10 Terrible

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Black mold everywhere, dirty carpets, and a very unpleasant smell throughout the hotel.
Stayed 1 night in Oct 2024
Verified review

8/10 Good

Liked: Cleanliness, staff & service
Good for the price. Small public bath but no one else was in it so rather relaxing. Buffet breakfast was small and limited, but it did the job. Hard to get to, no restaurants open for dinner except 1. Last bus around 7-8pm. Lots of hills. Staff were nice.
Verified review

2/10 Terrible

Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
Not easy to get to. Food is terrible. Onsen very small. Facility is dated and not clean.
Stayed 1 night in Nov 2023