Verified
10/10 Excellent
Neil
15 Apr 2026
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This small hotel is an incredibly peaceful oasis. The food offerings were absolutely impeccable! There are no gym facilities but the private onsen is a wonderful way to end your day after touring the surroundings of Hakone.
The care and attention from the staff was top notch! Our tea ceremony shortly after arriving was a wonderful way to get introduced to the hotel and the types of tea and wagashi available to us during our stay. Dinner was a different 10 course meal of fine dining every night with the dishes prepared by the staff on the island directly in front of your seating. Drink (alcoholic or not) pairings are given for about 1/2 the dishes too!
An open bar after your meal is also a nice way to wind down before bedtime, with locally drinks mixed for you by the bartender.
The only drawback to this hotel was that its location leaves you dependent on taking a local bus or finding a local taxi. Taxi service is very inconsistent as there are simply not enough drivers in the area relative to the demand for taxis, especially when it rains! That’s an issue for all hotels in the region. The hotel is about 0.5km away from the bus stop but it’s downhill or uphill depending on which way you are going. It’s only a few hundred meters further to walk directly to the ropeway to start your loop around the key visitor spots in the area.
Neil
Stayed 3 nights in Mar 2026