Hoshino Resorts KAI Hakone

Property class: 4

Choose dates to view prices

Located close to Tenzan Onsen, Hoshino Resorts KAI Hakone provides free breakfast (local cuisine), an indoor mineral hot spring (onsen) and a garden. Treat yourself to a massage or other spa services. In addition to a library and a restaurant, guests can connect to free in-room WiFi.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Japanese-style Room with River View TC3

A modern living room with a sectional sofa, a dining table, and a large window offering a view of greenery.

Japanese-style Room with River View TC3

  • River view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds

View all photos for Japanese-style Room TA2

A room with tatami flooring, a sofa, a wooden table, and a view of greenery through large windows.

Japanese-style Room TA2

  • River view
  • 495 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Japanese-style Room FA4

A modern living room with a sectional sofa, a coffee table, and a large abstract painting on the wall.

Japanese-style Room FA4

9.0 out of 10
Wonderful
(2 reviews)
  • River view
  • 548 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds

View all photos for Japanese-style Room FA5

A traditional Japanese room with tatami flooring, a low table with a framed picture, and a sofa.

Japanese-style Room FA5

  • River view
  • 624 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds
Mod logo
Sign in to view eligible discounts and perks. More rewards for more adventures!
Sign inSign up, it's free

About the area

Located in Yumoto, a neighbourhood in Hakone, Hoshino Resorts KAI Hakone is in the mountains and on the waterfront. Hakone Hot Springs and Tenzan Onsen are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Fuji-Hakone-Izu National Park and Lake Ashi. Hakone Kowakien Yunessun and Hakone Toy Museum are also worth visiting. Visit our Hakone travel guide
Map
230 Yumoto Chaya, Ashigarashimo-gun, Hakone, Kanagawa, 250-0312

What's nearby

  • A snow-capped mountain, a lake, and a building on a hillside.
    Fuji-Hakone-Izu National Park
    1 min walk - 0.0 miles
  • A mountainous landscape with a cable car, steam vents, and terraced mining areas.
    Hakone Hot Springs
    1 min walk - 0.1 miles
  • Tenzan Onsen
    2 min drive - 0.5 miles
  • Tamadare Falls
    6 min drive - 1.3 miles
  • Shogenji Temple
    7 min drive - 1.5 miles

Getting around

  • Hakone Ohiradai Station
    10 min drive
  • Kowakidani Station
    15 min drive
  • Tokyo (HND-Haneda)
    110 min drive

Restaurants

  • 囲炉裏茶寮八里
    7 min drive
  • 料理茶屋花さがみ
    5 min drive
  • はつ花そば 本店
    5 min drive
  • 箱根上の湯スイッチバックカフェ
    10 min drive
  • ハイカラ中華 日清亭
    5 min drive

About this property

Hoshino Resorts KAI Hakone

  • Upscale ryokan near Hakone Hot Springs
  • Tenzan Onsen is located near Hoshino Resorts KAI Hakone, which provides free breakfast (local cuisine), an indoor mineral hot spring (onsen) and a garden. Treat yourself to a massage or other spa services. In addition to a library and a restaurant, guests can connect to free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • Free self-parking
    • Hot springs on-site, smoke-free property and a 24-hour front desk
    • Multilingual staff, a lift and a gift shop
  • Room features
  • All guest rooms at Hoshino Resorts KAI Hakone feature comforts, such as air conditioning, as well as amenities, such as free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Free tea bags/instant coffee and electric kettles
    • Bathrooms with showers and bidets
    • Fridges, heating and daily housekeeping

Similar properties

An infinity pool with a view of mountains.
Hakone Kowakien TEN-YU
Ninohira
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
9.6 out of 10, Exceptional, 1,989 reviews
The price is £421
3 Dec - 4 Dec
Hakone Kowakien TEN-YU
Compare similar properties

Frequently asked questions

Is Hoshino Resorts KAI Hakone pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hoshino Resorts KAI Hakone?

Self-parking is free at this property.

What time is check-in at Hoshino Resorts KAI Hakone?

Check-in start time: 2:30 PM; check-in end time: 6 PM. After-hours check-in is not available.

What time is check-out at Hoshino Resorts KAI Hakone?

Checkout is at 11:00 AM.

Where is Hoshino Resorts KAI Hakone located?

Located in Yumoto, this ryokan is within a 15-minute walk of Hakone Hot Springs and Tenzan Onsen. Tamadare Falls and Hakone Toy Museum are also within 2 miles (3 km).

Have a question?

AI iconBeta

Get instant answers with AI powered search of property information and reviews.

Reviews

Hoshino Resorts KAI Hakone Reviews

9.0

Wonderful

9.8

Cleanliness

8.8

Location

9.4

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 57 out of 78 reviews
Rating 8 - Good. 10 out of 78 reviews
Rating 6 - Okay. 5 out of 78 reviews
Rating 4 - Poor. 4 out of 78 reviews
Rating 2 - Terrible. 2 out of 78 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning oasis in the mountains. The onsen is beautiful and food is incredible.
Stayed 1 night in Jun 2026
Verified review

8/10 Good

Rooms were well sized and immaculate. Onsen was vey nice and not crowded. Meals were good with very good ingredient and service. Commic
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Great Staff. Great food. Love the tea space where you can put your foot under the warm table. Even you can’t have your onsen, you can attend the workshop to make a beautiful photo frame with wood.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing service from wait staff at dinner and breakfast with gourmet transitional Japanese food. Onsen view was beautiful.
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, experience l, and onsen. The food was great, nothing to complain about with the overall experiences.
Stayed 1 night in Oct 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an unique experience. The hot spring bath, the Japanese traditional room overlooking the river, the kaiseki dinner. It was such a wonderful and relaxing experience. I wish we stayed 1-2 days longer. Highly recommended beautiful place.
Stayed 1 night in Nov 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very kind and respectful. Room was clean and spacious. Room had a gorgeous view of the river and trees. We enjoyed the very authentic traditional Japanese food served at breakfast and dinner. The public onsen is fantastic and the area also includes a sauna and a cold plunge. Be aware that guests with large tattoos are not permitted. Would not recommend the Japanese traditional room for guests over 5’8ft as the doorways are very low. My boyfriend had hit his head numerous times. Otherwise, our stay was great and would recommend Kai Hakone!
Stayed 2 nights in Apr 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room
Stayed 2 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible property for rest and relaxation, truly a next level experience. Good to clarify some amenities before arrival, Onsen is private to hotel, not specifically to any guests and is not reservable also their is no train terminal shuttle, but they will call you a cab.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

rooms were best we stayed at by far quality beds
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A memorable trip.

Excellent services. Relaxing atmosphere and good experience with Japanese banquet meal.
Stayed 1 night in Feb 2020
Verified review

4/10 Poor

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Property cannot service western travelers, lack of language is a big problem , it is not a luxury property with some nice spring pool and clean rooms , food variety and quality poor appeals only Domestic market, transportation is a problem also with limited taxi and hotels does not have shuttle, I ended up paying a $1 for boiled egg for my son which they refused to accommodate 2 days and finally agreed
Stayed 2 nights in Mar 2024
Verified review

6/10 Okay

Disliked: Staff & service, room comfort

Unbelievable mistake

Before making reservation, I've sent email to the hotel if they can provide us porter service because there are total 7 adults and 3 child with a lot of luggages due to 11 days of trip. Ms.Kaori replied me yes they can provide me porter service so I made reservation and also reserve taxi for the guide at 20.00 who stay nearby since 17Sep. After reservation, I keep contact with the hotel about this to ensure everything is smooth with Ms.Eri and Mr.Rei. One the day of arrival 18Dec, guide reconfirm with the hotel again but was informed that no proter service and no taxi until 22.00. What happen!!...The hotel keep confirm me these kinds of service until 2 days before arrival. The hotel inform me that it's call center at Okinawa who confirm me not the hotel. I don't belive that I heard this from the hotel in Japan. Fortunately, the hotel took small truck to help our luggage but no taxi anyway. I have to ask for another hotel where guide stay to pick up guide instead. I don't know what happen but you should explian better than this.
Stayed 1 night in Dec 2019
Verified review

4/10 Poor

溫泉湯屋
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hermosas vistas

Ubicado en medio del bosque y cerca de un rio. El hotel es precioso aunque sus areas comunes necesitan un poco de renovación
Stayed 1 night in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地理位置靜謐, 餐飲精緻, 房間寬敞舒適, 溫泉美景映襯
Stayed 1 night in Jun 2024
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bell’albergo, non si può avere un caffè a colazione , orari rigidi per fare colazione come in ogni albergo in Giappone. Premetto che la cucina giapponese è la mia preferita Ma la colazione dovrebbe essere flessibile dando la possibilità di ordinare un caffellatte e un ovetto fritto, piuttosto che un brodo e tanti piccoli assaggini. Grazie comunque, le terme sono spettacolari e la stanza pure.
Stayed 2 nights in Oct 2023
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
住宿環境不錯，餐點普普～
Stayed 2 nights in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

四平八穩。

我一連兩晚入住箱根星野兩間不到酒店！這間不是不好！而是界仙石原更加好～
Stayed 1 night in Jan 2020
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

非常赞

完美的住宿，唯一遗憾的是食物并没有达到顶级
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

新穎低調奢華的日式溫泉旅館

新穎低調奢華的日式溫泉旅館, 非常舒適, 晚餐和早餐也很豐盛, 大浴場有山林的景色, 沒有什麼能挑剔的, 完美
晚餐菜單
Stayed 1 night in Dec 2019
Verified review

6/10 Okay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
워낙에 유명한 호시노 리조트라 묻지도 따지지도 않고 갔습니다. 룸컨디션, 직원들의 접객태도, 인테리어의 디테일 모두 훌륭합니다. 하지만 7-80만원 하는 료칸에 딱 대욕탕 두개만 있다는것. 식사가 보여지는것 만큼 훌륭하지 않다는것이 아쉽습니다. 이 값이면 그냥 전통적인 료칸에 갈 것 같아요. 한번 경험하긴 좋지만 두번 가지는 않겠습니다.
Stayed 1 night in Dec 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ryokan was full of old world Japanese culture and traditions but with an updated elegance. The grounds where beautiful in the mountain country setting of Hakone. The hot spring baths where well kept, clean, and had upscale amenities. The staff was so polite and pleasant. As you drove away up the drive they would stand at the entrance and bow to you until you left sight. We will never forget our incredible stay!!
Stayed 2 nights in Nov 2019
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

服務一級棒

服務很好，房間整理的很乾淨，早餐、晚餐都好吃。份量十足，根本吃不完，但是位置所在沒有其他商店，晚上只能跑溫泉，享受溫泉。
Stayed 1 night in Nov 2019
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
좋아요. 대중탕이 노천탕이라 좋아요 식사는 뭐 그런 정도. 그닥 최고는 아닙니다. 교통은 불편하기에 핸터카를 이용하시는게 좋습니다
Stayed 1 night in Nov 2019