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"One of the friendliest and helpful staff I’ve encountered. They helped us navigate the COVID testing requirements and assisted with the logistic to get to and from the testing facility. They also assisted with transportation to our next hotel in Ko Phangang, they called the other hotel and looked into the schedule, price for their private boat shuttle and booked us on the boat. On the morning we checked out, we left before the breakfast was served so they packed us a little snack bag with sandwiches and drinks. 10/10 for the staff there. "

"Friendly staffs and nice property. Will be back"

"It wa a worth every penny. The hotel was clean and stuff were so nice and helpful - even remember my name! As soon as they know My flight was at 3:30 pm, they gave me the late check out at 2 pm right away and didn’t give me a hard time. The facilities are clean and food was great. The pool was so clean! And the hotel sets in a perfect spot to swim! I am so happy with this hotel! "

"I had a very relaxing stay at Melia - I received a free room upgrade to the Boat Suite. It was great - very unique. The staff were superb throughout. Special shout out to Khun Joe (check-in) and Khun Eye (breakfast) who were especially helpful and friendly. The quality of the breakfast was outstanding - very varied and delicious options. The chef is very talented. My one criticism was the dining option in the evening. Essentially this comprised the same menu as for lunch and it wasn't ideal to sit open plan in the heat / with the mosquitoes at night. It would be better if they offered more formal dining in an indoor, air-conditioned setting. This was a minor gripe."

"The best holiday we have done in years. This place is true magic. We will be back!"

"The staff were the greatest. Everyone was so friendly. We forgot some stuff in the room and they brought it all the way to us in a completely different part of the island after we checked out. The rooms were beautiful and the staff was always accommodating and attentive. Wonderful place. I will be back. "

"Amazing hotel. Loved the pool, the views, the proximity to two beaches in walking distance. A cute nearby beach shack cafe called the Wave has great third wave coffee."

"I was staying solo for an overnight transit. The property is on the beach with 3 swimming pools facing the sea. Room is bare essential suitable to what I need. It’s 20 min walk on the beach to fisherman village. Very nice location Ibis. Staff is nice and professional."