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4.2
Very good
Rating 5 - Excellent. 111 out of 309 reviews
5 - Excellent 36%
Rating 4 - Good. 153 out of 309 reviews
4 - Good 50%
Rating 3 - Okay. 34 out of 309 reviews
3 - Okay 11%
Rating 2 - Poor. 9 out of 309 reviews
2 - Poor 3%
Rating 1 - Terrible. 2 out of 309 reviews
1 - Terrible 1%

4.2/5

Cleanliness

4.4/5

Staff & service

4.1/5

Amenities

4.0/5

Property conditions & facilities

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet and out of the bustle of the city. Perfect for relaxing. Some amenities were closed, but that is happening everywhere in the island.
Stayed 7 nights in Apr 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 14 nights in Mar 2020

4/5 Good

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Close to beach and pier which is very convenient. Some staff not very smiley and helpful.
Stayed 9 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

2/5 Poor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fake pictures and overpriced!
Please do yourself a favor and don't book this hotel. Specially bit on high season is completely overpriced and the advertising is misleading and deceiving. We arrived late at night in Koh Samui, we came to this around 1 am already and asked for seeing the rooms. NONE of them looked as the pictures and even the recepcionist told us that we should not expect the pictures to be accurate and that all other rooms were unavailable. We had no other choice but to stay one night at a very hard bed inside of a very small room that connects with the next bungalow (You hear everything from your neighbor) we paid for a superior instead of standard and we were still very far from a decent level of comfort expected from a resort. Hotels. Com should review personally the pictures because this property is clearly lying to everybody. Breakfast was good but it also doesn't includes cappuccinos so we paid extra 6$ for only two. Luckily we left the ne t day and we found an amazing property close to Bophut Beach. Go to Ban Kaew Villas!!!
Stayed 1 night in Dec 2019