Overview of Urban Hotel Grantham

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Guest reviews

3.7 / 5Good
828 reviews
Guests rated this property 3.8/5 for cleanliness.


  • Pool
  • Free WiFi
  • Free parking
  • Pet Friendly


Explore the area

Popular LocationBelvoir Castle13 min drive
Popular LocationNewark Castle23 min drive
RestaurantFarrier Pub7 min walk
RestaurantKentucky Fried Chicken12 min walk
AirportEast Midlands (EMA)57 min drive

Choose dates to view prices

  • Standard King Room

    Room amenities

    • Sleeps 3
    • 1 King Bed
    Show details
  • Standard Twin Room, 2 Double Beds

    Room amenities

    • Sleeps 3
    • 2 Double Beds
    Show details
  • Superior King Room

    Room amenities

    • Sleeps 2
    • 1 King Bed
    Show details
  • Family Room, 2 Double Beds

    Room amenities

    • Sleeps 4
    • 2 Double Beds
    Show details

About this area


Urban Hotel Grantham is located in Grantham. Newark Castle and Belton House are local landmarks, and some of the area's attractions include Twinlakes Park and Barnsdale Gardens. Discover the area's water adventures with waterskiing, rafting and sailing nearby, or enjoy the great outdoors with mountain biking.

Visit our Grantham travel guide
Popular Location

What's nearby

  • Belvoir Castle - 13 min drive
  • Newark Castle - 23 min drive
  • Rutland Water Nature Reserve - 27 min drive
  • Burghley House - 30 min drive
  • Motorpoint Arena Nottingham - 40 min drive

Getting around

  • Grantham Station - 7 min drive
  • East Midlands (EMA) - 57 min drive


  • Urban Bar and Grill — 1 min walk
  • Lounge Bar — 1 min walk
  • Farrier Pub - 7 min walk
  • Kentucky Fried Chicken - 12 min walk
  • Wellies - 17 min walk

About this property

Urban Hotel Grantham

Family-friendly hotel with full-service spa and restaurant
A full-service spa, a restaurant and an indoor pool are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a spa tub are on-site. All 89 rooms offer free WiFi, 24-hour room service and LCD TVs with digital channels. Other amenities available to guests include coffee/tea makers, hairdryers and ironing boards.
Urban Hotel Grantham offers 89 forms of accommodation with coffee/tea makers and a hairdryer. 32-inch LCD televisions come with digital channels.
Bathrooms include a combined bath/shower unit and complimentary toiletries. This Grantham hotel provides complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.
An indoor pool, a children's pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
The on-site spa has massage/treatment rooms. Services include facials and manicures and pedicures.

Property amenities


Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and public transport

Free self parking

Food and drink

Breakfast available for a fee daily
1 restaurant
1 bar
24-hour room service
Coffee/tea in a common area

Things to do

Children's pool
Full-service spa
Health club
Indoor pool
Hot tub
Steam room

Family friendly

Children's pool
Dry-cleaning service
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)


Banquet hall
Free newspapers in reception
No lifts

Guest services

24-hour front desk
Daily housekeeping
Dry-cleaning service
Laundry facilities
Luggage storage
Wedding services

Languages spoken


Business services

Meeting rooms
Conference space




Manicures and pedicures
Massage/treatment rooms


If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
In-room accessibility
Wheelchair-accessible parking
Wheelchair-accessible path of travel


Smoke-free property
TV in reception

Room amenities


Blackout drapes/curtains
Hypo-allergenic bedding
Rollaway/extra beds (surcharge)


Free toiletries
Shower/bathtub combination


32-inch LCD TV
Digital channels

Food and drink

Coffee/tea maker


Connecting rooms available
Iron/ironing board



Check-in between 2:00 PM and anytime
Minimum check-in age - 18


Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
Due to COVID-19 travel restrictions, this property can only accept bookings for essential travel or stays. You may be asked to provide evidence of this on arrival.

Access methods

Staffed front desk


Pets are allowed for an extra charge of GBP 10 per pet, per night
Dogs and cats only
2 per room (up to 66 lb/30 kg)
Specific rooms only; pet-friendly rooms can be requested by contacting the property on the number on the booking confirmation

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children 3 years old and younger stay free when using existing bedding
Rollaway/extra beds are available for GBP 10.0 per night.

Payment types at the property

American Express

Important information

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Pet fee: GBP 10 per pet, per night
  • Rollaway bed fee: GBP 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.
    Please note that cultural norms and guest policies may differ by country and by property. The policies listed are provided by the property.

We should mention

Up to 2 children 3 years old and younger stay free when occupying the parent or guardian's room, using existing bedding
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section); guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation

Property is also known as

Urban Hotel Grantham
Urban Hotel
Urban Grantham
Grantham Ramada
Ramada Grantham Hotel Grantham
Urban Hotel Grantham Hotel
Urban Hotel Grantham Grantham
Urban Hotel Grantham Hotel Grantham

Guest reviews

5 - Excellent
4 - Good
3 - Okay
2 - Mediocre
1 - Poor
Service and Staff
Property condition


  • Disliked: Staff & service

Poor service/s

I was disappointed that the Wi-Fi did not work in my room so I had to connect my laptop to my phones 4g to finish my days work. The shower was cold and the only way to get warmish water was to turn the dial down, which resulted in the shower valve vibrating so that it sounded like a machine gun firing. I then choose to have a bath and got around 3" of water before it ran cold. I went for breakfast only to find the coffee machine was not working and was offered an instant coffee, at that point I decided to cut my losses and leave early for work and get breakfast elsewhere.

Stayed 1 night in Feb 2020


  • Disliked: Cleanliness, amenities, property conditions & facilities

No hot water , cleaning is very poor. Hotel out side look great but when walking to the not that great.

Stayed 2 nights in Feb 2020


  • Liked: Cleanliness
  • Disliked: Room comfort

Cold cold cold

Stayed 1 night in Feb 2020

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Better than expec

Stayed 1 night in Feb 2020


  • Disliked: Cleanliness, property conditions & facilities

The hotel was very tired looking and in much need of a refresh. The room was best described as grubby. The bath full of soap scum, and the dial to turn the shower on was also slippery with soap. The shower curtain was orange at the bottom from stains. In the room itself, the welcome book was full of crumbs and bits of glittery confetti, and there was a half-drunk bottle of wine in the wardrobe. Clearly the room was not properly cleaned at all. I went to have a shower as I was out for the evening but found there was no hot water. The friendly staff on reception apologised and offered me a drink from the bar. However, it still wasn't fixed by the time I had to head out. In the morning, there was hot water thankfully, but at some point on the second night, the electric heater in the room failed and it was freezing. I had booked and paid extra for a late check-out, but I was cold and tied and just wanted to get out and get home.

Stayed 2 nights in Feb 2020