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"Our first time at lakes and what a lovely hotel and great staff what work there , I Cannot remember the name of the therapist from the spa who gave me a facial & massage she was the tonic I needed thank you.we couldn’t fault the hotel from start to finish thank you all , and the chef on barbecue how impressive "

"Beautiful old Manor House, main area and particularly the day room were snug and cosy. Room had all the facilities required. Lovely white fluffy towels and clean linen. Pillows very hard (but that is preference). Majority of staff pleasant. Food excellent. SPA a bit tired in places but thoroughly enjoyed the afternoon and the massage was lovely. Would book again. "

"The rooms were nice and comfortable and clean the staff where very nice and the food was great "

"Staff were really lovely and helpful. Room was very clean and quiet, and the hotel was perfectly situated in the centre of Hexham. The only issues were the very few parking spaces available, and the fact we could only park for up to 2hrs with a permit during the day, if there wasn’t any space in the tiny car park. But we loved the hotel itself and would recommend. "

"Everything was amazing from start to finish. Excellent staff, location - we can’t wait to come back! "

"Helpful and cheery staff, good room, excellent shower, comfy bed; quiet area."

"On site parking, very friendly hosts and an exceptionaly confortable bed."

"We stopped for a night during a long drive home with a rescue dog we had picked up just hours before. The staff were immediately welcoming; kind and friendly. The hotel itself lovely, the accommodation cozy and very comfortable, and the food and service excellent. I would definitely stay again and would whole heartedly recommend to others. Thank you."

"Landlord & landlady were perfect hosts at my grandson’s 18th birthday party. Food was nice & our bedroom was nice & clean"