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In-room safe, individually decorated, individually furnished, desk
In-room safe, individually decorated, individually furnished, desk
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In-room safe, individually decorated, individually furnished, desk

Guest reviews

3.7 out of 5 Good
353 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

Free WiFi
Pet Friendly
Breakfast Available
Parking Available
Bar
Laundry

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitiser provided
  • Personal protective equipment

Map

Explore the area

Popular LocationHauptwache1 min walk
Popular LocationGoethe Home and Museum3 min walk
Popular LocationRömer7 min walk
AirportFrankfurt (FRA-Frankfurt Intl.)20 min drive

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  • Standard Double or Twin Room

    4/5 guest room rating

    Room amenities

    • 205 sq ft
    • City view
    • Sleeps 2
    • 2 Single Beds
    More detailsStandard Double or Twin Room
  • Triple Room, 3 Single Beds

    4/5 guest room rating

    Room amenities

    • 237 sq ft
    • City view
    • Sleeps 3
    • 3 Single Beds
    More detailsTriple Room, 3 Single Beds
  • Standard Single Room, 1 Single Bed

    4.2/5 guest room rating

    Room amenities

    • 183 sq ft
    • City view
    • Sleeps 1
    • 1 Single Bed
    More detailsStandard Single Room, 1 Single Bed

About this area

Frankfurt

Located in Frankfurt's Innenstadt neighbourhood, Hotel Zentrum is in the city centre and near a metro station. Alte Oper and Staedel Museum are cultural highlights, and travellers looking to shop may want to visit Zeil Shopping District and Skyline Plaza. Check out an event or a game at Deutsche Bank Park, and consider making time for Palmengarten, a top attraction not to be missed. Spend some time exploring the area's activities, including golfing and outlet shopping. Our guests appreciate the hotel's location for the sightseeing.
Visit our Frankfurt travel guide
View in a map
Popular Location

What's nearby

  • Hauptwache - 1 min walk
  • Goethe Home and Museum - 3 min walk
  • Romerberg - 7 min walk
  • Römer - 7 min walk
  • Maintower - 7 min walk

Getting around

  • Frankfurt (M) Hauptwache Station - 2 min walk
  • Frankfurt (Main) Central Station - 14 min walk
  • AirportFrankfurt (FRA-Frankfurt Intl.) - 20 min drive

Restaurants

  • Salzkammer - 3 min walk
  • SuperKato - 3 min walk
  • Roseli - 3 min walk
  • Medici - 3 min walk
  • Heimat - 4 min walk

About this property

Hotel Zentrum

3-star Frankfurt hotel in Innenstadt, walk to Romerberg
This hotel features a bar/lounge, self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. All 30 soundproofed rooms feature free WiFi and private yards. For a bit of entertainment, flat-screen TVs come with cable channels, and guests will also find coffee/tea makers and in-room massages.
Hotel Zentrum offers 30 forms of accommodation which are accessible via exterior corridors and feature a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C or hotter

Social distancing

Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks and gloves available
Hand sanitiser provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking: EUR 28.00 per day
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 6 per person
  • 1 bar
  • Coffee/tea in a common area

Things to do

  • Helicopter/aeroplane tours

Family friendly

  • Babysitting/childcare (surcharge)
  • Dry-cleaning service
  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Soundproofed rooms

Conveniences

  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • German
  • Hungarian
  • Polish
  • Serbian

More

  • Designated smoking areas
  • TV in lobby

Room amenities

Bedroom

  • Blackout drapes/curtains
  • Free cots/infant beds
  • Linens
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker

Outdoor space

  • Garden

More

  • Access via exterior corridors
  • Connecting rooms available
  • Desk
  • In-room massage
  • Individually decorated
  • Individually furnished
  • Iron/ironing board (on request)
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in between 2 PM and 2 AM
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available
Fees may apply; contact the property in advance to get details

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15.00 per pet, per night
Dogs only
1 per room (up to 11 lb/5 kg)

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding
Rollaway/extra beds are available for EUR 20 per night.
Free cots (infant beds)

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at the time of service, check-in or check-out.

  • Fee for buffet breakfast: EUR 6 per person (approximately)
  • Airport shuttle fee: EUR 30 per vehicle (roundtrip)
  • Covered self-parking fee: EUR 28.00 per day
  • Pet fee: EUR 15.00 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 20 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Zentrum
Hotel Zentrum Frankfurt
Zentrum Frankfurt
Zentrum Hauptwache Frankfurt
Zentrum Hauptwache Hotel
Hotel Zentrum Hotel
Hotel Zentrum Frankfurt
Hotel Zentrum Hotel Frankfurt

Frequently asked questions

Can I cancel my reservation for free at Hotel Zentrum and receive a full refund?
Yes, Hotel Zentrum offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Zentrum cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Zentrum pet-friendly?
Yes, this property allows dogs (limit 1 per room) with a maximum weight of up to 5 kg per pet. There's a fee of EUR 15.00 per pet, per night. Service animals are exempt from fees.
How much is parking at Hotel Zentrum?
Self-parking is available for EUR 28.00 per day.
What time is check-in at Hotel Zentrum?
Check-in is from 2 PM to 2 AM.
What time is check-out at Hotel Zentrum?
Checkout is at noon.
Does Hotel Zentrum provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of EUR 30 per vehicle applies.
Where is Hotel Zentrum located?
Located in Innenstadt, this hotel is steps away from Hauptwache and Zeil Shopping District. Romerberg and Alte Oper are also within 10 minutes. Frankfurt (M) Hauptwache Station is only a 2-minute walk and Willy Brandt Platz U-Bahn is 6 minutes.
3.7
Good
353 reviews
5 - Excellent
83
4 - Good
139
3 - Okay
89
2 - Poor
32
1 - Terrible
10

3.8/5

Cleanliness

4.0/5

Staff & service

4.0/5

Amenities

3.4/5

Property conditions & facilities

4/5 Good

Happy face iconLiked: Staff & service
Stayed 2 nights in Feb 2020

5/5 Excellent

Stayed 1 night in Dec 2019

4/5 Good

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice boutique hotel in central Frankfurt
Nice boutique hotel right in the middle of Frankfurt city centre, just off the main shopping street Zeil. Was visiting Frankfurt for the Xmas markets which were within a 5 minute walk from the hotel. Lovely, friiendly, welcoming staff. Great selection for breakfast, the room was very comfortable and a great shower. Be aware that smoking is permitted in the hotel and there is a small lounge off the dinig area where this is permitted. However, neither the dining room nor our room smelt of smoke.
Stayed 1 night in Dec 2019

4/5 Good

Travelled with partner
Happy face iconLiked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. A few nice touches that made the stay more comfortable.
Stayed 2 nights in Dec 2019

5/5 Excellent

Travelled with group
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely little hotel in the main shopping area
Location was excellent, though we did have a hard time finding it in the dark and in the middle of the Christmas market. The staff was excellent, the rooms quite spacious, the breakfast was good and they even have cake, tea, and coffee in the afternoon.
Stayed 1 night in Dec 2019

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