Ratings based on 128 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
95% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5out of 5
by A verified traveller from Greece

Excellent hotel at the centre of Florence

Posted 18-Nov-2016
Pros: Location, room, amenities
Cons: Everything was perfect
Perfect location, spacious room with many amenities, good temprature and nice view from the window of the piazza de la Signoria!
5out of 5
by A verified traveller from US

Great customer service in the heart of Florence.

Posted 12-Nov-2016
The hotel is right in the center of Florence, very convenient for shopping, eating and transportation. Customer Service was excellent, very accommodating and helpful at every request. The rooms were clean and spacious. Very happy, totally recommended!
4out of 5
by A verified traveller from US

Great location, big rooms..a bit deteriorated

Posted 31-Oct-2016
Pros: The location!!
Cons: Need some repairs and maintenance.
Location: GREAT location..near most of the historic landmarks in Florence and good restaurants too.
Big spacious and comfortable rooms. But they need some tlc. The hall walls were a bit dirty and unkempt. The staff was great and helpful. Super location.
5out of 5
by A verified traveller from Melbourne, Australia

Fantastic location and comfortable apartment.

Posted 27-Oct-2016
Pros: Location was great and Fulvio was very helpful with whatever we needed. We would definitely stay there again
Cons: The lift was tiny but not a problem as we wer on the first floor. We were generally happy so no issues to report.
4out of 5
by A verified traveller

Localizacion

Posted 14-Oct-2016
Las habitaciones no son tan lindas como en las fotos pero si son grandes, comodas, con una pequena area de cocina y espacio para guardar ropa. En contraste con los banos que son pequenos y algo incomodos. La localizacion es inmejorable, en la misma Plaza Signoria, con restaurantes, tiendas, todo lo que nesesites con solamente bajar las escaleras, (ruido bien limitado) y caminando llegas a todos los lugares importanes de turismo.
5out of 5
by A verified traveller from seattle

Close to everything!

Posted 16-Sep-2016
We chose this place because it is so central to many of the major sights in Florence. We weren't disappointed- can't beat a three-minute walk to the Uffizi! The staff were also tremendously patient and kind - we arrived late to check-in and then overslept and were late to check out as well, and there were no additional fees or hassle. Room was spotless, bottles of water in the fridge, comfy bed, great shower. I will note that the elevator is extremely small (2 people or 1 person + bags, max), but that seems to be common in Italy and is really no big deal.
5out of 5
by A verified traveller from Edgewater, NJ

Outstanding establishment on the Piazza Senoria Fo

Posted 15-Sep-2016
Pros: Everything
Cons: Nothing
Wonderful place to stay. Staff was very attentive, helpful and polite. Room was modern and clean with view of Piazza Senoria. The place was located only 30 meters from Ufizzi Museum.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 16-Aug-2016 on Hotels
5out of 5
by A verified traveller

Muy cómodo y bien ubicado

Posted 27-Jul-2016
Pros: Su ubicación
Cons: Imagen del,edificio
Location: Florencia en general que es una gran ciudad.
Excelente servicio, muy buen conserje. Ubicado idealmente comido y limpio.
5out of 5
by A verified traveller

Great location!

Posted 01-Jul-2016 on Orbitz
Easy to find and check in! Great location on Piazza Signoria. Close to all the main attractions.