Ratings based on 138 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Hôtel accueillant, idéalement placé

Posted 11-Feb-2017
Pros: J'ai beaucoup apprécié l'emplacement.
Cons: Réglage du chauffage. (l'appartement est surchauffé, en plein hiver, il faut ouvrir la fenêtre)
Nous avons découvert Florence en hiver.. Cet hôtel est idéalement placé dans le centre historique à proximité immédiate de l'ensemble des sites à à découvrir.
5out of 5
Recommended
for Everyone
by A verified traveller

Heart of Florence

Posted 30-Jan-2017
Pros: Location, views, access, cleanliness, facilities. And location
Cons: Nothing obvious
Location: The whole city of Florence on your doorstep, with Porto pontivecchio behind, piazza signoria in front. The city is something to behold
Brilliant location, right in the piazza. Our room overlooked the Neptune fountain and you could kick a footy to the ufizzi gallery. Clean and spacious rooms, excellent facilities for self contained appartments.
4out of 5
by A verified traveller

This traveller left a rating score only Posted 24-Nov-2016 on Hotels
3out of 5
by A verified traveller

Posted 23-Nov-2016 on Hotels
Wi-Fi ruim!
5out of 5
by A verified traveller

Highly recommendable!

Posted 23-Nov-2016 on Hotels
Great place, super location, perfect value for money!!
5out of 5
Recommended
for Everyone
by A verified traveller from Greece

Excellent hotel at the centre of Florence

Posted 18-Nov-2016
Pros: Location, room, amenities
Cons: Everything was perfect
Perfect location, spacious room with many amenities, good temprature and nice view from the window of the piazza de la Signoria!
4out of 5
by A verified traveller

Great place to stay, reasonably priced in Florence

Posted 16-Nov-2016 on Hotels
We had a great stay. The staff are exceptionally kind and helpful. Very charming! Loved our bathroom. We had great views over most of the square and you can't beat it for location to everything! Our mattresses were firm and pillows good. The only thing I would ask to change is their linens washing soap made us all a bit itchy. Yes, the elevator is small but it works! Was sometimes a bit loud at night but you are in the middle of a vibrant city. Also, the cafe/restaurant Rivoire is right across the street for the best cappuccino and light breakfast. Would stay there again!
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great customer service in the heart of Florence.

Posted 12-Nov-2016
The hotel is right in the center of Florence, very convenient for shopping, eating and transportation. Customer Service was excellent, very accommodating and helpful at every request. The rooms were clean and spacious. Very happy, totally recommended!
5out of 5
by A verified traveller

This traveller left a rating score only Posted 12-Nov-2016 on Hotels
4out of 5
by A verified traveller

Posted 02-Nov-2016 on Hotels
Very clean and comfortable. Tight space to get bags upstairs but they do let you know this . Great communication before check in. Would recommend.