Ratings based on 139 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
5out of 5
Recommended
for Everyone
by A verified traveller

Heart of Florence

Posted 30-Jan-2017
Pros: Location, views, access, cleanliness, facilities. And location
Cons: Nothing obvious
Location: The whole city of Florence on your doorstep, with Porto pontivecchio behind, piazza signoria in front. The city is something to behold
Brilliant location, right in the piazza. Our room overlooked the Neptune fountain and you could kick a footy to the ufizzi gallery. Clean and spacious rooms, excellent facilities for self contained appartments.
5out of 5
Recommended
for Everyone
by A verified traveller from Greece

Excellent hotel at the centre of Florence

Posted 18-Nov-2016
Pros: Location, room, amenities
Cons: Everything was perfect
Perfect location, spacious room with many amenities, good temprature and nice view from the window of the piazza de la Signoria!
4out of 5
by A verified traveller

Great place to stay, reasonably priced in Florence

Posted 16-Nov-2016 on Hotels
We had a great stay. The staff are exceptionally kind and helpful. Very charming! Loved our bathroom. We had great views over most of the square and you can't beat it for location to everything! Our mattresses were firm and pillows good. The only thing I would ask to change is their linens washing soap made us all a bit itchy. Yes, the elevator is small but it works! Was sometimes a bit loud at night but you are in the middle of a vibrant city. Also, the cafe/restaurant Rivoire is right across the street for the best cappuccino and light breakfast. Would stay there again!
5out of 5
Recommended
for Everyone
by A verified traveller from US

Great customer service in the heart of Florence.

Posted 12-Nov-2016
The hotel is right in the center of Florence, very convenient for shopping, eating and transportation. Customer Service was excellent, very accommodating and helpful at every request. The rooms were clean and spacious. Very happy, totally recommended!
4out of 5
by A verified traveller

Posted 02-Nov-2016 on Hotels
Very clean and comfortable. Tight space to get bags upstairs but they do let you know this . Great communication before check in. Would recommend.
4out of 5
Recommended
for Everyone
by A verified traveller from US

Great location, big rooms..a bit deteriorated

Posted 31-Oct-2016
Pros: The location!!
Cons: Need some repairs and maintenance.
Location: GREAT location..near most of the historic landmarks in Florence and good restaurants too.
Big spacious and comfortable rooms. But they need some tlc. The hall walls were a bit dirty and unkempt. The staff was great and helpful. Super location.
5out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Fantastic location and comfortable apartment.

Posted 27-Oct-2016
Pros: Location was great and Fulvio was very helpful with whatever we needed. We would definitely stay there again
Cons: The lift was tiny but not a problem as we wer on the first floor. We were generally happy so no issues to report.
4out of 5
by A verified traveller

Posted 11-Oct-2016 on Hotels
Apartment is confortable and very well situated. You can cover the best by foot. Piazza, museum, church, bridges. Florence contain so many stunning works of art in such a small space. Lots if stairs should you wish to avoid the lift. Unless you get an apartment facing the piazza, the views are not so great. It is functional but lacks essential items such as condiments (salt, pepper at least) toaster, microwave. A washer/ dryer Would have been nice. Shower is dated so is the couch. Decoration of the bedroom is nice and the bed confortable. Blinds works for lazy morning. Electricity is expensive in Italy so Corridors have light switches. Use them not to stumble or take a wrong turn. Note the Lift is minuscule and very slow. Piazza is beautiful but eat in smaller streets and learn how to avoid tourist traps, you will have memorable and far more delicious meals Your wallet will also thank you. Something about Florence, buildings and restrooms have an odour. We could hear guests/ tenants from neighbouring buildings, however they are very conscientious and it stops around 22/ 23:00 Room tip ... ask for an apartment, not a studio, request to have a Bathtub and a flat facing the Piazza for a view.
5out of 5
by A verified traveller

Posted 10-Oct-2016 on Hotels
Great Place to stay in Florence, well located, clean room, very nice
5out of 5
Recommended
for Everyone
by A verified traveller from seattle

Close to everything!

Posted 16-Sep-2016
We chose this place because it is so central to many of the major sights in Florence. We weren't disappointed- can't beat a three-minute walk to the Uffizi! The staff were also tremendously patient and kind - we arrived late to check-in and then overslept and were late to check out as well, and there were no additional fees or hassle. Room was spotless, bottles of water in the fridge, comfy bed, great shower. I will note that the elevator is extremely small (2 people or 1 person + bags, max), but that seems to be common in Italy and is really no big deal.