Ratings based on 103 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
93% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
5 out of 5
by A verified traveller from New York

Nice hotel in perfect area

Posted 22-Mar-2016
This hotel is right on the Piazza della Signoria, so there are a lot of restaurants and stores right around the hotel. In the Piazza itself there are a lot of interesting statues including a replica of the statue of David. It is really close to the Duomo as well as the Ponte Vecchio. The rooms are nice, but the only downside was that the wifi wasn't that good.
5 out of 5
by A verified traveller from NJ, USA

Central location clean and comfy on Plazza

Posted 20-Mar-2016
Pros: Great staff. Clean. Big showers. Fantastic views of Plazza. Centrally located. You arrive to 2 big water bottles, tea, coffee, toast, jam, sugar,candy
Cons: Get a bigger elevator. Only fits two people. Maybe include a microwave in each room and get some TV channels in English? Include conditioner w/shampoo
Location: Perfect location. Just to the side of the Plazza. Walk to absolutely everything. Great food and espresso right across the street. They close at 14:00.
Perfectly located near all the shops and the International School for parents visiting their kids. One of the most comfortable beds ever! Clean. Enter apartment and you have small kitchen, table, and Murphy Bed, then hall to bathroom, then main bedroom. 3 doors close off each compartment so perfect for either parents with kid in tow or ok for even two couples. The windows are great. Didn't hear barely any noise from the Plazza when it was closed. Ductless AC/heat system was quiet. Took a bit to figure out how to regulate room temperatures but the remote control is easy to use. Plan to go back again next month and will absolutely stay here again. The Savoy in London is the only other place I have stayed with beds this comfy. Black out blinds help in the main bedroom so travel tired tourists can sleep in. Good food to right out front door and on Plazza.
4 out of 5
by A verified traveller

Excellent: our second stay here!

Posted 10-Dec-2015 on Hotels
My second stay here, as we enjoyed it so much the first time. Very central and convenient location. lovely apartment with a little kitchen and fridge. Coffee, hot chocolate, teas, some biscuits and small sweets on table on arrival. Maps at reception. Very comfortable and spacious bed, bigger than a King bed. Overall excellent place, very comfortable apartment with good restaurant round the corner. Ask at reception for restaurant recommendations - they were all excellent!
5 out of 5
by A verified traveller from Istanbul, Turkey

Beautiful hotel in the middle of everywhere

Posted 07-Dec-2015
Pros: Walking distance to major activities.
Hotel and staff is really nice. Good price for good location. The reception works till 6pm. If you arrive to the hotel after that, you only need to call the phone number and easy directions to get in the room.
5 out of 5
by A verified traveller from Florence

Great location

Posted 22-Nov-2015
Very nice room, very big and spacious. Bed was amazing, so comfortable and super kingsize. Perfect size for my 6ft 4 partner! Cleaned every day. The location was perfect, in the middle of everything.
4 out of 5
by Tracey from worcestershire

Great location

Posted 24-Oct-2015 on Hotels
2 couples, booked studio apartments. Alone was quite small & the rooms looked over not very nice areas. Would be worth spending the extra for larger apartment & view of the square. However, perfect location, right on the Piazza and in the middle of it all. Clean rooms, comfy bed and amenities. Don't really need much more as we only slept there! Would stay again
4 out of 5
by Pedro from Santos

Excelente localização

Posted 14-Oct-2015 on Hotels
Muito boa. Quartos confortáveis. Excelente opção para famílias. Não tem café, pois é apart hotel, mas dá até para cozinhar na cozinha. Localização maravilhosa.
4 out of 5
by Kyle from Baton Rouge, LA

Comfortable room by most popular plaza in Florence

Posted 05-Oct-2015 on Hotels
Was very difficult to find the one hiding door that you enter into the place off of the square, but once inside they were very nice at the front desk and it was the biggest room we encountered on our 2 week trip through France, Germany, Austria, and Italy. It's right in the most popular part of town and easy to walk to everything. Would recommend to others.
5 out of 5
by John from Charltte, NC

Posted 23-Sep-2015 on Hotels
Fantastic location near all major tourist attractions. Great room.
5 out of 5
by Paul R. from Nashville

Fantastic Apartment for Florence

Posted 22-Sep-2015 on Hotels
The best. Great location. Excellant service. Would definately stay there again.