Ratings based on 145 Verified Reviews

4.6 out of 5
96% of guests recommend
4.6 Room cleanliness
4.6 Service & staff
4.6 Room comfort
4.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller from toronto

Close to everything

Posted 20-Apr-2017
Cons: Pillows are not very comfortable
Location: Walking distance to museums, bridge and train station
Very clean and spacious. Close to everything. I would stay there again
5 out of 5
Recommended
for Everyone
by A verified traveller from Grand Rapids, MI

Nice hotel near the Uffizi.

Posted 19-Apr-2017
Our stay at the Relais Piazza Signoria was overall a nice one. The apartment we used was really nice. We were on the 5th floor and could look out over most of the buildings. We were in Florence over Easter so the streets in general were extremely busy, which made finding the door to the apartment pretty difficult.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colombia

The best location

Posted 02-Apr-2017
The apartment looks like in the Expedia pictures. Fantastic. A little bit difficult to find the check in office, The staff is kind and explain you everything about your stay.
5 out of 5
Recommended
for Everyone
by A verified traveller

Heart of Florence

Posted 30-Jan-2017
Pros: Location, views, access, cleanliness, facilities. And location
Cons: Nothing obvious
Location: The whole city of Florence on your doorstep, with Porto pontivecchio behind, piazza signoria in front. The city is something to behold
Brilliant location, right in the piazza. Our room overlooked the Neptune fountain and you could kick a footy to the ufizzi gallery. Clean and spacious rooms, excellent facilities for self contained appartments.
5 out of 5
Recommended
for Everyone
by A verified traveller from Greece

Excellent hotel at the centre of Florence

Posted 18-Nov-2016
Pros: Location, room, amenities
Cons: Everything was perfect
Perfect location, spacious room with many amenities, good temprature and nice view from the window of the piazza de la Signoria!
4 out of 5
by A verified traveller

Great place to stay, reasonably priced in Florence

Posted 16-Nov-2016 on Hotels
We had a great stay. The staff are exceptionally kind and helpful. Very charming! Loved our bathroom. We had great views over most of the square and you can't beat it for location to everything! Our mattresses were firm and pillows good. The only thing I would ask to change is their linens washing soap made us all a bit itchy. Yes, the elevator is small but it works! Was sometimes a bit loud at night but you are in the middle of a vibrant city. Also, the cafe/restaurant Rivoire is right across the street for the best cappuccino and light breakfast. Would stay there again!
5 out of 5
Recommended
for Everyone
by A verified traveller from US

Great customer service in the heart of Florence.

Posted 12-Nov-2016
The hotel is right in the center of Florence, very convenient for shopping, eating and transportation. Customer Service was excellent, very accommodating and helpful at every request. The rooms were clean and spacious. Very happy, totally recommended!
4 out of 5
by A verified traveller

Posted 02-Nov-2016 on Hotels
Very clean and comfortable. Tight space to get bags upstairs but they do let you know this . Great communication before check in. Would recommend.
4 out of 5
Recommended
for Everyone
by A verified traveller from US

Great location, big rooms..a bit deteriorated

Posted 31-Oct-2016
Pros: The location!!
Cons: Need some repairs and maintenance.
Location: GREAT location..near most of the historic landmarks in Florence and good restaurants too.
Big spacious and comfortable rooms. But they need some tlc. The hall walls were a bit dirty and unkempt. The staff was great and helpful. Super location.
5 out of 5
Recommended
for Everyone
by A verified traveller from Melbourne, Australia

Fantastic location and comfortable apartment.

Posted 27-Oct-2016
Pros: Location was great and Fulvio was very helpful with whatever we needed. We would definitely stay there again
Cons: The lift was tiny but not a problem as we wer on the first floor. We were generally happy so no issues to report.