Fantastic location near the Duomo, easy to reach all of the city's sights.
Communication was friendly, easy and fast. Despite arriving later than scheduled due to a problem with the trains, there were no issues.
The room was large and decorated with art work. I loved the shiny tiled bathroom which contained one of the nicest showers I've used in a hotel.
There is no breakfast room, instead there are 4 coffee pods, coffee machine, tea bags, kettle and various biscuits, jams and croissants. Orange juice and water were provided each day.
A good size fridge, sink and washing liquid were provided too.
A safe was provided in the wardrobe, however, there's three locked doors from the road to the room so everything felt very secure.