Ratings based on 654 Verified Reviews

They paid and stayed. We double-checked.
3.8 out of 5
86% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
They paid and stayed. We double-checked.
4out of 5
by A verified traveller

Great location once you get there

Posted 23-Sep-2016
Pros: Location and comfort
Cons: Perhaps improve the breakfast a little.
Location: Great location - nearby to everything
The hotel is in a great spot nice and close to very thing in the town area. Hotel staff were great sand gave us some local advice on where to eat (when asked). Room was nice and spacious with a large bathroom. Internet was a bit of a challenge as you coul only have one device on it at any given time (somewhat challenging with a family of four). Breakfast was nice enough, but the coffee was certainly not upto the italian standards. Would certainly return.
5out of 5
by A verified traveller from Puerto Rico

Hotel near Duomo

Posted 16-Sep-2016
Cons: More variety in the breakfast.
Location: As I said the best pistachio gelato in the gelateria in front of hotel and near the best biftecca!
Excellent staff with courtesy. Attentive with our needs and please to give directions. In front of the hotel is best pistachio gelato! Also waking distance the best biftecca! We enjoy our experience in the hotel and will recommend it!
5out of 5
by A verified traveller from Virginia US

Excellent location. Value for money.

Posted 12-Sep-2016
Although rooms are small, space is used intelligently and no lack of usable storage areas. Continental breakfast really good and the fruit juice actually tasted genuine. Friendly staff everywhere. Front desk went the extra mile to assist with organizing tour to Siena at short notice. I cannot praise this gem of an hotel enough!
5out of 5
by A verified traveller from Long Island NY

Florence Italy

Posted 11-Sep-2016
Excellent location to all of the major attractions. Hotel personnel were very helpful. Highly recommended
5out of 5
by A verified traveller from Monterrey, Mexico

Hotel muy bien ubicado

Posted 28-Aug-2016
Hotel muy cerca de los principales atractivos de la ciudad. Todo el personal muy accesible y amable.
4out of 5
by A verified traveller

Posted 22-Jul-2016
Déjeuner complet mais fraicheur des aliments (pains, croissants,..,) pourrait être améliorée.
3out of 5
by A verified traveller

Excellent staff!

Posted 16-Jul-2016
Although the facilities are old, the location is excellent. But the best was the staff!
5out of 5
by A verified traveller from colorado

Nice hotel, great location! Could see Duomo from t

Posted 05-Jul-2016
Very friendly and helpful staff! Great room, good breakfast!
5out of 5
by A verified traveller from Miami, Florida

Nice hotel, excellent location.

Posted 04-Jul-2016
Nice hotel, one block away from the Cathedral (Il Duomo) and just a few blocks from The Republic Square (Piazza della Republica). Friendly staff.
4out of 5
by A verified traveller

Nice hotel in great location but no free wifi

Posted 05-Jun-2016 on Hotels
The hotel is about a 12 minute walk from the train station and literally a block away from the Duomo. The main disadvantage to this hotel is that you need to pay for wifi, it's NOT free. It's about 10 euro for 3 days but I think free wifi should be standard at a hotel, especially since this is a decently nice hotel. The lobby is one flight up from the street entrance and can be reached via stairs or elevator. The room faced out to a street alley that sort of had a courtyard type area but I would not advertise it as courtyard views, which is what it was advertised as. There is a TV with some international channels. Shower has good water pressure. And location is great, though you have to remember the church bells will ring starting early in the day until late. Breakfast was not that great. The croissants and bread were a little stale and tasted straight from a package. The coffee and cappuccino was not good. The yogurt was decent. Staff is helpful. They helped me look up the location and times of the shuttle bus to the airport.