Ratings based on 811 Verified Reviews

3.8 out of 5
81% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.6 Hotel condition
Expedia-verified reviews
4 out of 5
by a verified traveller from Washington State, USA

Posted 12-Jun-2018
VERY CONVENIENT location! Just a 2 minute walk to the main plaza in Florence near the Duomo. Walking in the other direction took only about 5 minutes to Uffizi Gallery and then 5 more minutes to the Ponte Vecchio bridge. Very nice part of Florence with many of the better designer shops just a block or two away. The WiFi speed was great, the staff was wonderful. We rated it 4 stars simply because it is a bit old and some of the small things in the rooms are showing wear. We spent 1 night and it was absolutely fine. A very reasonable rate for the great location and the breakfast that was included.
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 04-Jun-2018
4 out of 5
by a verified traveller from Houston, Texas

Posted 29-May-2018
The front desk staff were so nice and helpful. They really went above and beyond to be helpful with tours and getting around the city. The hotel is at a convenient location for all the main attractions. However, the hotel is long overdue for a renovation. The bathroom was arranged where the sink was on your knees while you sat on the toilet. The AC just adequately works. The included breakfast does not consist of much.
4 out of 5
Recommended
for Everyone
by a verified traveller from USA

Best location near Duomo

Posted 26-May-2018
Great location. Two excellent restaurants on same street.
4 out of 5
Recommended
for Everyone
by a verified traveller

Clean hotel close to most sightseeing

Posted 25-May-2018
Location of the hotel is wonderful. You are within 10 min to most sightseeing and 15 min walk to the train station. It took us only 20 min to to reach Michelangelo square which was the furthest point to reach. The room is very small but clean and neat.
2 out of 5
by a verified traveller

Posted 23-May-2018
Lacking tlc but clean and good location
5 out of 5
by a verified traveller

Posted 19-May-2018
Great staff, great location, great room
5 out of 5
by a verified traveller

This traveller left a rating score only Posted 19-May-2018
4 out of 5
Recommended
for Everyone
by a verified traveller from Idaho

Great location.

Posted 15-May-2018
The hotel was clean and comfortable but we were on the back side of the hotel and couldn't open our window at times because of the smell from the restaurant (we assumed) across the alley. Location couldn't be much better for visiting Florence. Easy walk to all major sites. Great restaurants nearby. Some of the staff were surprisingly unfriendly which seems weird. Only time we experienced that during our 3 weeks, 4 hotels and 2 agriturismos in Italy. I would recommend it for price, location and cleanliness.
5 out of 5
Recommended
for Everyone
by a verified traveller

Posted 08-May-2018
Great loction to start. Staff very friendly and helpful. Room was nice. Breakfast good, coffee great. Only issue was AC not up to the task.