Ratings based on 785 Verified Reviews

3.8 out of 5
84% of guests recommend
4.0 Room cleanliness
3.9 Service & staff
3.5 Room comfort
3.5 Hotel condition
Expedia Verified Reviews
4 out of 5
Recommended
for Everyone
by A verified traveller

Nice hotel

Posted 05-Apr-2018
It is a nice hotel near the Duomo and in the center of the city. Easy to get around. Rooms are a little tight for families. Also, because it is near the Duomo, it is very noisy late at night and starting at 7.30the church bells start going off and they feel like they are right on top of you. So if you are an early riser then it should be okay
5 out of 5
Recommended
for Everyone
by A verified traveller

Perfect Location - Awesome Staff

Posted 27-Mar-2018
This hotel was perfectly located. Just steps from the Duomo!! Literally out the front door ahead of you, you can see the Piazza. The staff were each very friendly and knowledgable. They were able to help the no Italian speaking people for sure...but enjoyed you trying to speak the language. A very good visit!!
5 out of 5
Recommended
for Everyone
by A verified traveller from Yonkers, NY

Stayed there twice before. Will definitely go back

Posted 25-Mar-2018
Great location. Lovely staff. Could not have been a better experience. We'll be back.
5 out of 5
Recommended
for Everyone
by A verified traveller from Alexandria;Egypt

Nice hotel

Posted 15-Feb-2018
A privileged hotel with an excellent location close to all FLORENCE'S attractions. Breakfast is good and fresh. The room is a little cramped but there is an interest in cleanliness.
4 out of 5
by A verified traveller

Perfect location

Posted 22-Jan-2018 on Hotels
Excellent value for money, excellent location - just a couple of blocks from the Duomo. Lovely breakfasts. Not the friendliest staff, but not rude, just not friendly or particularly helpful. Very basic accommodations but highly recommended if you are on a budget.
2 out of 5
by A verified traveller from Southern California

Would not stay here again

Posted 06-Jan-2018
Location was great. Breakfast was not good. Add some eggs and fresh pastries. The bed and pillows were hard and flat. Staff was not friendly, just doing their job and not enjoying it.
3 out of 5
Recommended
for Everyone
by A verified traveller from Rome

Room for 3 adults

Posted 02-Jan-2018
Pros: Location
Cons: One key provides access to our floor and room. Inconvenient for multiple guests sharing room.
Location: Duomo, Accademia, Uffizi, etc
Hotel is in middle of major sites. 3rd bed was in a separate space. Breakfast was nice
5 out of 5
by Shani

A very pleasant stay

Posted 03-Dec-2017 on Hotels
The hotel is super close to the Doumo and to all the main streets, lots of shopping, etc. The staff was AMAZING!!! So helpful and kind, they were willing to help us with any subject we needed (even when were stuck at a very far shopping center and couldn't get back...). The rooms are very spacious, very clean, hot water all the time. Breakfast was ok. Not too much food, but it was ok for us. Overall a great hotel!!! We had a very pleasant stay.
5 out of 5
by A verified traveller

Considering everything I say very good

Posted 26-Nov-2017 on Hotels
In the center super position old building everything u need in room I would recommend if going back I would go back
4 out of 5
Recommended
for Everyone
by A verified traveller from UK

Fantastic location

Posted 27-Oct-2017
Pros: Location
Cons: Maybe a slight update in the hotel condition
Location: All main attractions are very close, as well as restaurants.
Very close to the Duomo and other main attractions. You will hear the church bells ringing at 7am though so be prepared! Had a small issue with the room but after speaking to the incredibly helpful staff this was resolved very efficiently. Breakfast was also of a good quality with lots of variety.